Shopify Search & Discovery
Customize your storefront search and discovery experience
Rating
3.4
feedback
462
chart
#339
All reviews
Sept. 14, 2022
Was all working fine. This morning (36 hours after switching theme to a 2.0 one and deleting my old Filter and Search app) 80% of the filters don't show or work anymore. What is going on? This app need sorting ASAP ***Update*** Following a stressful morning of it not working - a live chat to the very helpful Shane got things rolling and it was all sorted by mide afternoon. Hopefully will be more stable going forward!
Thank you for your feedback! i'm glad you were able to be supported by Shane and find a resolution. We have resolved a temporary issue and the filters are now working as expected.
Sept. 8, 2022
This app is just what we needed. We find that many customers do the majority of their browsing going directly through the related items rather than navigating the entire site. Now people are spending a lot more time browsing uninterrupted, and we're able to show far more relevant things (like things with a similar ingredient list)... and not things that seem completely random because other people have bought them together. Not being able to customize related items was one of my biggest peeves about Shopify, second only to a lack of one-page checkout. The synonyms didn't seem to work when I first installed it, but all good now. People make typos or misspell things and come up empty-handed. Previously I would sprinkle some common misspellings in descriptions or switch between using a hyphen or not, so people would always be able to find something. Eww. Problem solved. :) I can't speak to the filter settings - we use tag filters, so they're not relevant for us. Only complaint is that I can't seem to sort the products that I've added related items to. It would be nice to be able to search or list alphabetical. It's a real pain to browse page after page to track something down if I want to update it.
Hi, thank you for your feedback. Tag filtering is now available. For more advanced filtering capabilities, we recommend to use metafields.
Sept. 4, 2022
It's quite basic but hoping it will get more interesting later. PS: What is 'Denomination' and how do we set it up please? Thx!
Hi, thank you for your feedback. 'Denomination' are product options that are set for gift cards.
Sept. 4, 2022
This messed up my previous filters, This is a huge step back for me. Very disappointed. Not sure how even to fix this.
Hi, thank you for your feedback. Storefront filter settings have moved to the Shopify Search & Discovery app. If you have previously customized your filter settings, we have pre-installed the Shopify Search & Discovery app for you, so you can continue to make edits. There have been no changes to your previous setting, and your store’s performance will not be impacted by the installation of the app. For filters to display on your Storefront, your theme needs to support the feature.
Sept. 2, 2022
Hi, I am having trouble with this new app because it without asking for the permissions, substitute the previous I have chosen to manage the filters that are no more active on my Shopify store. Now I could also try to use this new free app, but I wouyld like to have access to the filter management control panel as in the previous app. Could you please send me some instruction to do it and reactivate the filters or ctreate new one? Lastly, can this app work with Shopify prestige theme? Thank you in advance
Hi, thank you for your feedback. Storefront filter settings have moved to the Shopify Search & Discovery app. If you have previously customized your filter settings, we have pre-installed the Shopify Search & Discovery app for you, so you can continue to make edits. There have been no changes to your previous setting, and your store’s performance will not be impacted by the installation of the app. The app requires user permission to manage apps, and works on Shopify Prestige theme.
Aug. 30, 2022
Good. ~~~~~~~~~~ Need to improve : ~ Please Add control to put where this filter collection will added ~
Hi, thank you for your feedback. The selected filters dynamically adjust based on the products in a given collection or search. For example, if you have a filter for "skirt length" based on a metafield, the filter only displays when the products in the collection or search results have values for the "skirt length" metafield.
Aug. 29, 2022
This app is absolute garbage. Filtering by tags worked just fine before and now they want to use only metadata fields which don't even work properly. Also the app menu hardly loads. This was an absolutely terrible change.
Hi, thank you for your feedback. The new filter settings launched prior to this app, with the launch of this app it transitioned to a different location. There has been no explicit change to filtering by tags. Supporting filtering by tags requires an explicit theme to support it or custom liquid code.
Aug. 29, 2022
1- I haven't added this app in any of my store by why this added automatically? 2- If Shopify installed it then you must have to inform us that its installed. 3- Screen is blank i thought due to browser but in all browser its same. 4- After this I saw I can not edit filter which are already there. 5- Kindly remove this feature or make it use able asap.
Hi, thank you for your feedback. Storefront filter settings have moved to the Shopify Search & Discovery app. If you have previously customized your filter settings, we have pre-installed the Shopify Search & Discovery app for you, so you can continue to make edits. There have been no changes to your previous setting, and your store’s performance will not be impacted by the installation of the app. You can safely uninstall the app at any point and your filters will keep working as is. If you wish to make changes to the filter settings in the future, you have to reinstall the app.
Aug. 28, 2022
The screen is blank. It does not work in any modern updated browser for me. Now it is impossible to edit Filters on any website. Have tried contacting Shopify but they keep saying I need to login to create a ticket. 1. I am logged in. 2. I contacted you via the app header from one of the stores I am using (the only bit that appears). 3. It has my email address in the ticket, so I must be logged in. Am I supposed to login somewhere else to contact you? EDIT: Also need to say, I never installed this app. It just appeared and broke the website for over 24 hours, with no confirmation from Shopify.
Hi, thank you for your feedback. Storefront filter settings have moved to the Shopify Search & Discovery app. If you have previously customized your filter settings, we have pre-installed the Shopify Search & Discovery app for you, so you can continue to make edits. There have been no changes to your previous setting, and your store’s performance will not be impacted by the installation of the app. You can safely uninstall the app at any point and your filters will keep working as is. If you wish to make changes to the filter settings in the future, you have to reinstall the app.
Aug. 25, 2022
I NEVER added this app, but then I recognized it showed up in my store. Extremely weird! Has anybody got the same thing?
Hi, thank you for your feedback. Storefront filter settings have moved to the Shopify Search & Discovery app. If you have previously customized your filter settings, we have pre-installed the Shopify Search & Discovery app for you, so you can continue to make edits. There have been no changes to your previous setting, and your store’s performance will not be impacted by the installation of the app. You can safely uninstall the app at any point and your filters will keep working as is. If you wish to make changes to the filter settings in the future, you have to reinstall the app.
Aug. 24, 2022
It's nice finally having easy access to the search and filter settings. I just tried the synonym dictionary and it worked instantly. The filter system is the same as it was in the navigation menu, but it's in a pinnable app. No complaints.
Aug. 24, 2022
I am happy Shopify finally allows us to display more than 1,000 products. That is a huge improvement. Thank you!! And it's very simple to use. Update: I needed sizes to sort in a specific order and the team made it happen for me. These guys are awesome. My filters are perfect now. And you can't beat the price :)
Aug. 22, 2022
Amazing to have the tools at arms reach and in one location. Im trying out this app to improve my search and so far it’s straight forward and user friendly
Aug. 21, 2022
We really like this app and would recommend it to others! It’s super easy to use, provides our customers with more functionality, and enhances the professionalism / usability of our store!
Aug. 19, 2022
When I logged a ticket (32415414) to complain about the fact that this app was installed without our consent, I was shown a log of our logins and told one of us must have installed it. Now I see in these comments SF admits to having installed it. Not cool guys. At least tell your support team what is going on so they can explain it to us.
Aug. 18, 2022
EIne APP einfach so zu installieren ohne Info? ohne zu fragen? Was genau soll das bewirken? Ich würde gerne selbst entscheiden, ob die App Sinn macht, oder nicht. Vor allem könnte es ja ggf. dazu führen, dass andere Bereiche meiner Webseite nicht mehr wie gewünscht funktionieren. Fragen... hilft immer. Nichtsdesto trotz habe ich die Funktionen mal geprüft ... aber wie das so ist, wenn man nicht fragt oder nicht die Möglichkeit hat das ganze individuell zu integrieren oder an den Shop anzupassen... dann funktionieren die Integrationen, so gut sie auch sein mögen, nicht wirklich. Idee gut... Umsetzung unterirdisch. Bitte anpassen. Danke.
Danke für deine Rückmeldung. Filtereinstellungen sind jetzt in der Shopify Search & Discovery-App zu finden. Wenn Sie Ihre Filtereinstellungen zuvor angepasst haben, haben wir die App für Sie installiert, sodass Sie weiterhin Änderungen vornehmen können. Es wurden keine Änderungen an Ihren vorherigen Einstellungen vorgenommen, und die Leistung Ihres Shops wird durch die Installation dieser App nicht beeinträchtigt. Sie können die App jederzeit sicher deinstallieren und Ihre Filter funktionieren unverändert weiter. Wenn Sie zukünftig Änderungen an den Filtereinstellungen vornehmen möchten, müssen Sie die App neu installieren.
Aug. 23, 2022
I am happy Shopify finally allows us to display more than 1,000 products. That is a huge improvement. Thank you!! And it's very simple to use. Now, if i could get my product options to sort, that would be awesome. For example, I'd like to...
Thank you for your feedback. Storefront filter settings have moved to the Shopify Search & Discovery app. If you have previously customized your filter settings, we have pre-installed the app for you, so you can continue to make edits. There have been no changes to your previous settings, and your store’s performance will not be impacted by the installation of this app. You can safely uninstall the app at any point and your filters will keep working as is. If you wish to make changes to the filter settings in the future, you have to reinstall the app.
Aug. 17, 2022
I got an email from Shopify notifying me that they added this app to my store without my permission. Not cool.
Thank you for your feedback. Storefront filter settings have moved to the Shopify Search & Discovery app. If you have previously customized your filter settings, we have pre-installed the app for you, so you can continue to make edits. There have been no changes to your previous settings, and your store’s performance will not be impacted by the installation of this app. You can safely uninstall the app at any point and your filters will keep working as is. If you wish to make changes to the filter settings in the future, you have to reinstall the app.
Aug. 22, 2022
The Filters work fine and perform well as of now. Previous: The filters on my site stopped working As soon as they changed storefront filters to this app. Waiting for a fix then I might revise my Review.
Thank you for your feedback. We resolved a temporary issue and the filters are now working as expected in your shop.
Aug. 17, 2022
I used this app and its works perfectly for my website. Better than most of the apps with high promises and no usefulness.