All reviews

Rating Breakdown

  • 5
    29% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    71% (5 ratings)

Reviews with Text

  • 100% (7)
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1 / 5 Share

Dec. 4, 2025

took money. cant make an account on shopify app. go to website and wants credit card info to make account. no thanks i already paid.

Using app

--

Total reviews

2

Average rating

1.0

1 / 5 Share

Aug. 23, 2025

I have subscribed and paid, but I can not access the app !

Store

RugSpot

Using app

22 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

June 5, 2025

Worst experience i had with apps since 2012! I tested their free trial version. Then tried to sign up for paid version to test further functionalities. then i had been charged for 2 different accounts which i haven't signed up for. Now the real nightmare begins. Their customer support is terrible. Talking to AI then to operators who ask me the same questions over days and give me the same answers over days. It took me endless hours chatting with different persons telling me the same and asking me the same questions over and over again. They even do not understand how Shopify actually works - although they claim to be Shopify ready. I spend more than a week explaining the same thing over and over again. In the end I got so frustrated- I simply gave up… If you value your health - don't do it

Using app

5 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 24, 2025

Search Atlas has been a productive tool for us so far. It's allowing us to address many of our website issues quickly and in bulk. Their team has been very responsive, and their webinars and web meetings have been useful. The OTTO store audit provides valuable insight and convenient options to correct issues. Special thanks to Jason for his time and efforts.

Using app

24 days

Total reviews

12

Average rating

5.0

1 / 5 Share

Nov. 25, 2024

The Search Atlas App does not work. The Free trial didn't work, so we subscribed and paid USD$199. THE APP STILL DIDN'T WORK. The app developer refuses to refund our money and has been particularly unhelpful. Don't waste your time or money, this business is 100% a scam.

Using app

3 days

Total reviews

9

Average rating

4.6

1 / 5 Share

Nov. 11, 2024

Paid 3 days ago no access. Support is very slow and do not seem to care.

Using app

1 day

Total reviews

4

Average rating

3.8

5 / 5 Share

Sept. 4, 2024

What's really impressive is how OTTO allows me to immediately start optimizing my SEO product listings. The time-saving aspect is huge— tasks that used to take all day now take less than a minute.

Using app

About 3 hours

Total reviews

1

Average rating

5.0