Dancing Queens review for Searchanise Search & Filter
July 4, 2024
I like the app but the support is horrible. I am getting no response since almost two weeks now and the setup is not even finished. Time to look for an alternative I guess.
We're devastated to see your experience with our support team was so disappointing! After looking into it, we found both of your tickets and noticed that we sent replies on the same days when you reached out to us, yet they weren't delivered due to the following error: "Email dropped as the email account that you tried to reach does not exist. Please verify the recipient's email address for typos or unnecessary spaces". We're sorry to see this issue prevented you from getting our replies! Please contact us again from a different email this time. We will be happy to help you and finally provide a solution. Thank you! Best wishes, Searchanise team