Searchanise Search & Filter
Increase sales with smart search result pages & custom filters
Rating
4.7
feedback
1,202
chart
#862
All reviews
Review RSS Feed
April 9, 2026
very happy with this product.
Thank you so much for your kind feedback! We're truly happy to hear that you're enjoying our app. We're always working to make the experience of our clients even better, so it's wonderful to know we're on the right track. Best wishes, Searchanise team
April 8, 2026
Thank you so much for the 5-star rating! It's wonderful to know that your experience with us was positive! Your feedback helps us grow and motivates our entire team to keep providing the best possible service. Best wishes, Searchanise team
April 6, 2026
Andrew M. addressed and resolved my issue promptly and efficiently.
Thank you so much for your kind words! We're really glad to hear that Andrew was able to help and left such a positive impression of our team. We'll be sure to pass your feedback along to him. Best wishes, Searchanise team
April 4, 2026
Great value for money. Quick and attentive customer support.
Thank you for such kind words! It's our pleasure to make our customers happy! In case any other questions arise, feel free to contact us. We will be glad to assist. Best wishes, Searchanise team
March 25, 2026
Great support from Dias, very helpful with integrating the app into our current theme.
Thank you so much for your kind feedback! We're really glad to hear that Dias was able to help you with integrating the app into your theme. It means a lot to us to know our support made the process smoother for you. If you ever need any further assistance, feel free to reach out - we’re always here to help! Best wishes, Searchanise team
March 25, 2026
1/5 because I uninstalled the app before my billing cycle and they didn't want to give a refund
Hi, We are very sorry to see that you faced this confusing situation with your subscription! As we discussed via email, the charge happened after the installation due to the Shopify billing cycle. So, this charge covers the time when our app was still active in your store. Since this charge system is coming from the Shopify end, we cannot control it. Nevertheless, we're eager to help you. Therefore, we contacted you via email regarding your refund request. In this email, we presented our offer that we hope you find beneficial for using Searchanise further. We look forward to your reply. Alternatively, you can reach out to us at [email protected], and we will look into it. Thank you! Best wishes, Searchanise team
March 23, 2026
Thank you so much for the 5-star rating! We truly appreciate your support and are glad to hear that you liked the experience with our app. Best wishes, Searchanise team
March 19, 2026
Excellent customer service. They handled our translation issue from A to Z, with very good insight and detail into why we were getting translation issues. Thanks to the team, and continue to do this amazing work!
Thank you so much for your feedback! We're glad we could help resolve the translation issue and provide clarity on what was causing it. It is great to know our support was helpful and clear! If you ever need anything else, we're always here to help. Thanks again for your trust and support! Best wishes, Searchanise team
March 18, 2026
We appreciate your consistent and helpful assistance.
Thank you for your kind words! We truly appreciate your feedback, and it means a lot to our team to know that our support has been helpful and consistent. Best wishes, Searchanise team
March 17, 2026
Though there are a few pieces of functionality that I am missing from my old and VERY expensive Search platform, Searchanise has hit the mark on pretty much everything we have needed so far. Support is excellent (thanks Elijah!) - very engaged and willing to dig into our requests to resolve them - or even provide a bit of customization. Thx!
Thank you so much for your thoughtful review! We're really glad to hear that Searchanise has been able to cover most of your needs. It is also wonderful to know that you had a great experience with our support. I'll be sure to pass your kind words along to Elijah; he'll be very happy to hear them! Best wishes, Searchanise team
March 16, 2026
Unparalled experience to the built in Shopify Search with amazing support who were able to address a specific scenario in the display of our search results. We have a huge product catalog and many with variants. While it is possible to hide out of stock products, it does not hide variants that are out of stock. This caused a problem that customers would click the "View Product" button and then immediately "Add to Cart" thinking they were getting the variant from Search Results, but in fact they were getting the first available variant on the Product Page. Searchanise support were able to add a strikethrough to out of stock variants on the Search Results page and this has so far eliminated this problem for us!
Thank you so much for such a detailed and thoughtful review! We're really glad to hear that Searchanise has been a great improvement for your store. We always do our best to improve our clients' experience and bring the most value to them. It's also great to know that the customization with the strikethrough for out-of-stock variants helped resolve the issue and improved the customer experience. We're always happy to dig into specific cases like this and find the best possible solution. Your feedback truly means a lot to us, and thank you for taking the time to share it! Best wishes, Searchanise team
March 16, 2026
Thank you so much for the 5-star rating! We appreciate it and are glad to know that you are having a positive experience with our app and support team. Best wishes, Searchanise team
March 13, 2026
Amazing app and support, it works really well even on a huge amount of catalog like we have, highly recommended.
Thank you for this nice review! We're happy to see that Searchanise works well with your catalog size and that our support team meets your needs. Feel free to contact us with any questions. Best wishes, Searchanise team
March 6, 2026
Thank you for such a high rating! We're happy to see you're enjoying Searchanise. Feel free to contact us at [email protected] with any questions. Best wishes, Searchanise team
March 6, 2026
The app is working great, it took time to set the filters but their team is really helpful and quick in providing support. Thanks.
Thank you for such kind words! It's our pleasure to make our customers happy! In case any other questions arise, feel free to contact us. We will be glad to assist. Best wishes, Searchanise team
March 3, 2026
Using app
Almost 3 years
Total reviews
5
Average rating
5.0
Thank you for this high rating! We're happy to see you're satisfied with Searchanise. Please make sure to contact us with any questions. Best wishes, Searchanise team
March 3, 2026
The ap is pretty good but the customer support is even better. Damon and searchandise team really went the extra mile to assist with my issue. Highly recommend contacting them if you need assistance - thank you guys!
Thank you for your review! Damon is especially glad to hear it. We are always happy to help. We would love to hear from you what we can improve in our app. We want Searchanise to become a 5/5 for you. Please send your thoughts to [email protected]. Best wishes, Searchanise team
March 2, 2026
Thank you for your high rating of our app! We appreciate you taking the time to leave feedback. Feel free to contact us with any questions. Best wishes, The Searchanise Team
Feb. 27, 2026
The best product search app on Shopify. I've tried them all and Searchanise leads the way. Super fast searching, typo fixing, smart suggestions and easy configuration to your store's specific needs. Big shout out to Julia, Valerie, Fatima and Andrew. Super product support and they always go the extra mile.
Thank you for your detailed review! It's great to hear that you enjoy our app and its features. We've also shared your kind words with the team, and they were very happy to hear your feedback! Feel free to let us know if you have any questions. Best wishes, Searchanise team
Feb. 27, 2026
We are a high-volume Shopify Plus retailer operating multiple boutiques in Montreal, and Searchanise plays a central role in our merchandising and search infrastructure. We invested more than six months integrating the app into our Shopify Plus store, expecting a stable, enterprise-level solution. Unfortunately, the process has been far more difficult than anticipated, primarily due to slow support cycles and recurring technical instability. Support responses often take close to a week between replies, which turns urgent issues into multi-week resolutions. Even more concerning, several deployed fixes have introduced new problems that were not identified beforehand, creating an ongoing cycle of corrections. One of the most critical issues at the moment is that customers are seeing sold-out products in search results, with no reliable way for us to control this directly. Because search behavior is fully managed by Searchanise, we depend entirely on their implementation to ensure stock filtering works correctly. This has created confusion, inconsistent filtering between pages, and a poor customer experience. More recently, after another attempt to correct a previous issue, our French and English search results are no longer aligned. Identical searches between the two languages sometimes show differences of over 200 results. For a bilingual store operating in Canada, this is a major problem and directly impacts merchandising consistency and customer trust. In one recent case, a correction to stock filtering logic resulted in a larger issue affecting badges and filters. It has now taken over a month of weekly follow-ups, and the matter remains unresolved. For a business operating at scale — both online and in-store — search reliability is mission-critical. When filters reset automatically, sold-out products appear incorrectly, or search results differ drastically between languages, it directly impacts customer trust, conversions, and revenue. We genuinely want this partnership to succeed, but enterprise merchants require faster turnaround times, stronger quality assurance before deployment, and proactive technical ownership. We are currently reassessing whether this level of support aligns with the needs of our business.
Hello, Thank you for taking the time to share such detailed feedback. We’re truly sorry for the disruption the issues have caused, especially given how critical search and filters are for your store. We truly appreciate you staying with us through the challenging moments. Our development team fixed all the issues you reported. We were happy to receive your feedback on them and see that the work our developers have done led to positive results for you. Additionally, we truly appreciate that you mentioned improvement in our communication. It means that we're on the right path to make your experience with Searchanise as convenient as possible. Thank you! Best wishes, Searchanise team