All reviews

Rating Breakdown

  • 5
    91% (1,498 ratings)
  • 4
    4% (60 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (51 ratings)
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5 / 5 Share

May 22, 2024

We have been using Searchanise for a few years now and its just getting better. I had an issue today and customer care were really helpful and sorted it immediately. Much appreciated Mary, thank you

Store

EASE

Using app

About 4 years

Total reviews

9

Average rating

4.4

Developer Reply

Thank you for your kind words! We're delighted to hear that you've had a great experience with Searchanise over the years. It's fantastic to know that our customer care team, especially Mary, was able to assist you promptly and effectively. If you ever need further help or have any questions, we're always here for you. Best regards, Searchanise team

4 / 5 Share

May 18, 2024

5 days trial gone: The app works stable, and the theme is not broken. Positive: - well designed, with a hundred settings, admin panel comfortable to use both on mobile and PC. - great analytics. It gives more information about internal search performance than native Shopify reports Negative: - support is dead. except autoresponder no answer for 4 days. - Filters in the collection you can't use because the app automatically switches to some weird collection design. And there are no settings to change it. So I can't disable the native Shopify search and filter app - Integration with Langify does nothing - Integration with Ryviu does nothing - a high price for use. without support, it can be less $15 monthly

Using app

11 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you very much for your detailed review! We truly appreciate it. It's great to know our admin panel is easy to use and that our Analytics section offers all the info you need. As for the negative aspects you described, I should say we're sorry we caused you any sort of inconvenience. We're eager to improve so let us address all the points one by one: 1. Support. We apologize for making you wait! We are currently working on the response speed so we will do all we can to make you see the improvement soon. 2. Filters on collections. This feature is our Search results widget so that's the reason why the design might be different when you enable our Filters on collections. The good news is we're always ready to help with it. We already asked you about it via email so we will gladly look into it once we receive the needed details. 3. The Langify and Rivyo integrations should work correctly so we will be happy to look into your particular case further. 4. Price. We're sorry to see it seems too high for what you get. As for support, we will surely improve this aspect. Plus, we can further discuss the price via email if you want. Thank you! Best wishes, Searchanise team

5 / 5 Share

May 17, 2024

Does exactly what I needed, the only app to allow as many filters on metafields as I need with great support.

Using app

About 2 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your feedback! We're glad to hear that our app meets your needs with its extensive filter options and that our support team has been helpful. If you have any further questions or need assistance, don't hesitate to reach out. Best regards, Searchanise team

5 / 5 Share

May 18, 2024

Love the depth of customizable features and the help I have recieved to adjust the app to my store and my requirments has been amazing! Thankyou so much to Valerie for the help, patience and quality of work!

Store

Beds4Us

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're glad to hear that you love the customizable features of our app and that our support team has been helpful in tailoring it to your store's needs. If you need any further assistance, feel free to reach out. Best regards, Searchanise team

5 / 5 Share

May 15, 2024

Me and my company was taking in over 15.000 products and i needed a solution to make it as simple and pretty for the end user to navigate through these products - and Searchanise has helped with that. Its both fast and visually very easy to navigate through - and their customer support team is super friendly and very capable in helping with both design and setup. So thank you.

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're thrilled to hear that Searchanise has made navigating your extensive product catalog simple and visually appealing. Our team is always here to help with design and setup, and we're glad you found our support friendly and capable. If you need any further assistance, feel free to reach out. Best regards, Searchanise team

5 / 5 Share

May 14, 2024

Great app and even better support! I had an issue and the support given was outstanding!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that you're enjoying our app and that our support team was able to assist you effectively. If you ever need further assistance or have any questions, feel free to reach out to us. We're here to help! Best regards, Searchanise team

4 / 5 Share

May 14, 2024

Not the most intuitive user interface in the backend. Frontend is great though. The support is very good, but not too fast response time.

Store

Modtryk

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for sharing your experience! We're delighted to hear that our app has been helpful for you. We're constantly striving to improve our services, and your input is valuable to us. If you have any suggestions or additional feedback, please feel free to share. We're here to help! Best regards, Searchanise team

5 / 5 Share

May 13, 2024

I have trouble with set up app. I've needed some help setting up more detailed functions, but the support team have been helpful at all times.

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad that our support team was able to assist you promptly. If you encounter any further difficulties or need assistance with additional functions, please don't hesitate to reach out to us. We're here to help! Best regards, Searchanise team

5 / 5 Share

May 9, 2024

Working well for us and the support team has been so far very quick and efficient in replying to our questions and requests!

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for sharing your experience! We're delighted to hear that our app is meeting your needs and that you've found our support team helpful. If you ever have any further questions or requests, don't hesitate to reach out to us. We're here to assist you! Best regards, Searchanise team

5 / 5 Share

May 29, 2024

Sophia gave a quick solution to adjust my filter settings on my website. It's elementary to navigate and make the necessary changes. Thank you so much.

Store

GBNY

Using app

Over 5 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear that you had a positive experience. If you have any further comments or suggestions for improvement, please feel free to share them with us. Best regards, Searchanise team

5 / 5 Share

May 8, 2024

Service après-vente parfait

Store

ECCLO

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We're glad to hear that you're satisfied with our service. Providing excellent support is our top priority, and we're always here to assist you. If you have any additional feedback or questions, please don't hesitate to get in touch with us. Best regards, Searchanise team

5 / 5 Share

May 5, 2024

Yuriy's and Stacy's work was absoultly helpful and with a lot of patience and professional care. thank you

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that Yuriy and Stacy provided you with helpful and professional support. We'll make sure to pass along your appreciation to them. If you have any further questions or need assistance in the future, don't hesitate to reach out. Best regards, Searchanise team

5 / 5 Share

May 3, 2024

Support Team is very good.

Using app

Almost 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that you've had a positive experience with our support team. If you ever need assistance in the future, feel free to reach out to us. Best regards, Searchanise team

5 / 5 Share

April 30, 2024

Highly recommend this app for any website. especially the support from the developer.

Using app

27 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're thrilled to hear that you're satisfied with our app and our service. If you ever need further assistance or have any questions, don't hesitate to reach out to us. Best regards, Searchanise team

5 / 5 Share

April 29, 2024

Using app

2 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you so much for your five-star rating! We're glad to see you're satisfied with our app. If you have any questions or need assistance in the future, feel free to reach out. Best regards, Searchanise team

5 / 5 Share

April 27, 2024

This app is incredibly efficient and user-friendly. the search results are consistently relevant and accurate. The app's speed is impressive, ensuring a seamless experience for users. The support team is very supportive. Overall, a fantastic tool that simplifies information retrieval effortlessly.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that you find our app efficient and user-friendly, and that the search results meet your expectations. Our team is dedicated to providing excellent support, and we're glad you've had a positive experience with us. If you ever need further assistance, feel free to reach out. We're here to help! Best regards, Searchanise team

5 / 5 Share

April 26, 2024

prompt reply. Great searvice. And the search function really helpful

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're pleased to hear that you found our service prompt and helpful, and that you're finding the search function useful. If you have any further questions or need assistance, feel free to reach out to us anytime. Best regards, Searchanise team

5 / 5 Share

April 25, 2024

The search speed is very fast, the integration is high, and the customer service response speed is also very fast.

Using app

19 days

Total reviews

35

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that you're satisfied with the search speed, integration, and our prompt customer service. If you have any more questions or need assistance in the future, feel free to reach out to us. We're here to help! Best regards, Searchanise team

5 / 5 Share

April 23, 2024

Maria and the team are so incredibly helpful and the app has been fabulous so far. I'm really excited to make the most of the capabilities it offers. For a business with a diverse inventory, this app is a dream!

Using app

8 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the glowing review! We're thrilled that Maria and our team have been incredibly helpful, and we're glad to hear that you're excited about the capabilities our app offers, particularly for businesses with diverse inventories like yours. If you ever have questions or need assistance, feel free to reach out. We're here to help! Best regards, Searchanise team

4 / 5 Share

April 23, 2024

Generally works excellently at a great low cost. Sometimes I've needed some help setting up more detailed functions, but the support team have been helpful at all times

Store

Goddiva

Using app

Over 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your positive review! We're glad to hear that you find our app excellent and cost-effective. We're delighted that our support team was able to help you whenever needed. If there's anything specific you'd like to see improved or any additional features you wish for, feel free to share your thoughts with us. We're committed to enhancing your experience. Best regards, Searchanise team