Searchanise Search & Filter
Advanced Search and Filters by Searchanise
Rating
4.7
feedback
1,669
chart
#937
All reviews
Rating Breakdown
Review RSS Feed
June 9, 2024
Great support
Thank you for your feedback! We're thrilled to hear you had a great experience with our support team. If you need any further assistance, feel free to reach out anytime. Best regards, Searchanise team
June 7, 2024
Great app overall with many functions my theme is missing. Swift and very helpful customer service who can help with anything from setting up the app to custom solutions.
Thank you for your positive feedback! We're delighted to hear that you find our app's features valuable and that our customer service has been swift and helpful. If you need any further assistance or custom solutions, please feel free to reach out to us. We're here to help! Best regards, Searchanise team
June 6, 2024
If you want a collection search filter do not use this app. It replaced your collection search with its own app, and you cannot change anything about it. You get stuck with small text, 3 columns, and a terrible mobile layout. If you are looking for collection search filters, find another app.
Thank you for sharing your feedback. Indeed, the "Filters on Collections" feature does replace the Product grid on collection pages. We're sorry to see it disappointed you! Nevertheless, it can be customized in the Searchanise admin panel, where you can change the template, adjust the number of product columns, and apply Custom CSS for more detailed customization. We’re here to help with any customization needs you may have. Please feel free to reach out to our support team for assistance. Best regards, Searchanise team
June 6, 2024
I had a small issue to fix but the support team were highly responsive, helpful, and fixed the issue promptly. Recommend.
Thank you for your kind words! We're glad to hear that our support team was able to promptly resolve your issue. Your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out. Best regards, Searchanise team
June 5, 2024
Thank you, Searchanise team for the top level support with our multiple demands for customization. We believe this makes THE difference in the end. The search engine is extremely fast and accurate, while the backend settings are intuitive enough to be used by non-dev users. A world of possibilities is opening to index your website content with a top level quality App and Team!
Thank you for your wonderful feedback! We're thrilled to hear that you're satisfied with the level of support we provided for your customization needs. Ensuring that our customers receive tailored solutions is a top priority for us, and we're glad we could meet your expectations in this regard. It's fantastic to know that you find our search engine to be fast and accurate, and that our backend settings are intuitive for both developers and non-developers alike. We strive to make our app user-friendly for everyone. We're grateful for the opportunity to be part of your journey. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Best regards, Searchanise team
June 5, 2024
In theory, I like this search quite a bit, but with nearly 1000 products already on site, it's hard to go and create new tags and also create new filters. Really wish filters could be re-ordered, or if they can, make it more intuitive. We will continue to test it and write a revised review once fully implemented.
Thank you for sharing your experience with us! We appreciate your feedback regarding the challenges you've encountered. Regarding tags, it's important to clarify that our application doesn't create new tags but rather pulls values from existing tags created in your Shopify products. As for filters, we'd be more than happy to assist you with creating new filters and reordering them. We understand the importance of having intuitive features and are continuously working to improve our platform to better meet your needs. We're here to assist you throughout your testing process, and we look forward to hearing more about your experience once the implementation is complete. If you have any further questions or suggestions, please feel free to reach out to us. Best regards, Searchanise team
June 4, 2024
We've been using Searchanise for a while now, and overall, we are very pleased with both the app and the support team. App Functionality and Design: The app itself works exceptionally well and was easy to integrate into our system. It offers a wide range of functions that can be tailored to meet our specific needs. The app is fast, reliable, and features a sleek, modern design that enhances our user experience. Support Team: The support team has been incredibly helpful throughout our integration process and subsequent troubleshooting. While the resolution of some issues took longer than expected, the team was always responsive and provided effective solutions to our problems. They assisted us with several challenges, including cart drawer integration and adjusting the display of our search icons. They also promptly corrected the currency display in our side cart drawer, switching it from dollars to euros as needed. Overall, we are satisfied with the service and the functionality of the app. The support team’s dedication to resolving our issues, despite not always being the fastest, has been greatly appreciated. We highly recommend Searchanise for its versatility, performance, and user-friendly design.
Using app
About 1 month
Total reviews
2
Average rating
4.5
Thank you for your detailed review! We're delighted to hear that you are pleased with both the app and our support team. We're glad to know that the app meets your needs and enhances your user experience. We appreciate your comments on the app's speed, reliability, and sleek design – these contribute significantly to a positive user experience. We value your feedback on our support team. While we strive to resolve issues promptly, we understand that some challenges may take longer to address. Rest assured, we're continuously working to improve our response times and provide even more effective solutions for our customers. If you need further assistance, please don't hesitate to reach out. We're here to help! Best regards, Searchanise team
May 30, 2024
Great App, Team Super Helpful and Responsive We’ve had an excellent experience with the Searchanise app. The app has significantly improved our store’s search functionality, making it easier for our customers to find the products they need quickly and efficiently. The advanced filters, real-time sync, and personalized search results have been game-changers for our online store. A special shoutout to the team members who have been incredibly helpful and responsive: Mary L, Julia P, Maria A, Keysena P, Alex P, Stacy S, and Sophia M. They assisted us every step of the way, from setting up the app to customizing specific features to suit our needs. Their support and expertise have been invaluable, and we couldn’t be happier with the service they provided. Thank you, Searchanise team, for a great product and exceptional customer service!
Thank you for your fantastic review! We're delighted to hear that our app has improved your store's search functionality. Your kind words about our team members mean a lot to us, and we're glad they could assist you with setup and customization. If you ever have any further questions or requests, don't hesitate to reach out to us. We're here to assist you! Best regards, Searchanise team
May 22, 2024
This app very helpful
Thank you for your feedback! We're glad to hear that you find our app helpful. If you have any questions or need further assistance, please feel free to reach out to us. Best regards, Searchanise team
May 22, 2024
We have been using Searchanise for a few years now and its just getting better. I had an issue today and customer care were really helpful and sorted it immediately. Much appreciated Mary, thank you
Thank you for your kind words! We're delighted to hear that you've had a great experience with Searchanise over the years. It's fantastic to know that our customer care team, especially Mary, was able to assist you promptly and effectively. If you ever need further help or have any questions, we're always here for you. Best regards, Searchanise team
May 18, 2024
5 days trial gone: The app works stable, and the theme is not broken. Positive: - well designed, with a hundred settings, admin panel comfortable to use both on mobile and PC. - great analytics. It gives more information about internal search performance than native Shopify reports Negative: - support is dead. except autoresponder no answer for 4 days. - Filters in the collection you can't use because the app automatically switches to some weird collection design. And there are no settings to change it. So I can't disable the native Shopify search and filter app - Integration with Langify does nothing - Integration with Ryviu does nothing - a high price for use. without support, it can be less $15 monthly
Thank you very much for your detailed review! We truly appreciate it. It's great to know our admin panel is easy to use and that our Analytics section offers all the info you need. As for the negative aspects you described, I should say we're sorry we caused you any sort of inconvenience. We're eager to improve so let us address all the points one by one: 1. Support. We apologize for making you wait! We are currently working on the response speed so we will do all we can to make you see the improvement soon. 2. Filters on collections. This feature is our Search results widget so that's the reason why the design might be different when you enable our Filters on collections. The good news is we're always ready to help with it. We already asked you about it via email so we will gladly look into it once we receive the needed details. 3. The Langify and Rivyo integrations should work correctly so we will be happy to look into your particular case further. 4. Price. We're sorry to see it seems too high for what you get. As for support, we will surely improve this aspect. Plus, we can further discuss the price via email if you want. Thank you! Best wishes, Searchanise team
May 17, 2024
Does exactly what I needed, the only app to allow as many filters on metafields as I need with great support.
Thank you for your feedback! We're glad to hear that our app meets your needs with its extensive filter options and that our support team has been helpful. If you have any further questions or need assistance, don't hesitate to reach out. Best regards, Searchanise team
May 18, 2024
Love the depth of customizable features and the help I have recieved to adjust the app to my store and my requirments has been amazing! Thankyou so much to Valerie for the help, patience and quality of work!
Thank you for your wonderful review! We're glad to hear that you love the customizable features of our app and that our support team has been helpful in tailoring it to your store's needs. If you need any further assistance, feel free to reach out. Best regards, Searchanise team
May 15, 2024
Me and my company was taking in over 15.000 products and i needed a solution to make it as simple and pretty for the end user to navigate through these products - and Searchanise has helped with that. Its both fast and visually very easy to navigate through - and their customer support team is super friendly and very capable in helping with both design and setup. So thank you.
Thank you for sharing your experience! We're thrilled to hear that Searchanise has made navigating your extensive product catalog simple and visually appealing. Our team is always here to help with design and setup, and we're glad you found our support friendly and capable. If you need any further assistance, feel free to reach out. Best regards, Searchanise team
May 14, 2024
Great app and even better support! I had an issue and the support given was outstanding!
Thank you for your feedback! We're thrilled to hear that you're enjoying our app and that our support team was able to assist you effectively. If you ever need further assistance or have any questions, feel free to reach out to us. We're here to help! Best regards, Searchanise team
May 14, 2024
Not the most intuitive user interface in the backend. Frontend is great though. The support is very good, but not too fast response time.
Thank you for sharing your experience! We're delighted to hear that our app has been helpful for you. We're constantly striving to improve our services, and your input is valuable to us. If you have any suggestions or additional feedback, please feel free to share. We're here to help! Best regards, Searchanise team
May 13, 2024
I have trouble with set up app. I've needed some help setting up more detailed functions, but the support team have been helpful at all times.
Thank you for your feedback! We're glad that our support team was able to assist you promptly. If you encounter any further difficulties or need assistance with additional functions, please don't hesitate to reach out to us. We're here to help! Best regards, Searchanise team
May 9, 2024
Working well for us and the support team has been so far very quick and efficient in replying to our questions and requests!
Thank you for sharing your experience! We're delighted to hear that our app is meeting your needs and that you've found our support team helpful. If you ever have any further questions or requests, don't hesitate to reach out to us. We're here to assist you! Best regards, Searchanise team
May 29, 2024
Sophia gave a quick solution to adjust my filter settings on my website. It's elementary to navigate and make the necessary changes. Thank you so much.
Thank you for your review! We're glad to hear that you had a positive experience. If you have any further comments or suggestions for improvement, please feel free to share them with us. Best regards, Searchanise team
May 8, 2024
Service après-vente parfait
Thank you so much for your feedback! We're glad to hear that you're satisfied with our service. Providing excellent support is our top priority, and we're always here to assist you. If you have any additional feedback or questions, please don't hesitate to get in touch with us. Best regards, Searchanise team