All reviews

Rating Breakdown

  • 5
    91% (1,522 ratings)
  • 4
    4% (60 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (57 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 29, 2024

Sophia gave a quick solution to adjust my filter settings on my website. It's elementary to navigate and make the necessary changes. Thank you so much.

Store

GBNY

Using app

Over 5 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear that you had a positive experience. If you have any further comments or suggestions for improvement, please feel free to share them with us. Best regards, Searchanise team

5 / 5 Share

May 8, 2024

Service après-vente parfait

Store

ECCLO

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We're glad to hear that you're satisfied with our service. Providing excellent support is our top priority, and we're always here to assist you. If you have any additional feedback or questions, please don't hesitate to get in touch with us. Best regards, Searchanise team

5 / 5 Share

May 5, 2024

Yuriy's and Stacy's work was absoultly helpful and with a lot of patience and professional care. thank you

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that Yuriy and Stacy provided you with helpful and professional support. We'll make sure to pass along your appreciation to them. If you have any further questions or need assistance in the future, don't hesitate to reach out. Best regards, Searchanise team

5 / 5 Share

May 3, 2024

Support Team is very good.

Using app

Almost 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that you've had a positive experience with our support team. If you ever need assistance in the future, feel free to reach out to us. Best regards, Searchanise team

5 / 5 Share

April 30, 2024

Highly recommend this app for any website. especially the support from the developer.

Using app

27 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're thrilled to hear that you're satisfied with our app and our service. If you ever need further assistance or have any questions, don't hesitate to reach out to us. Best regards, Searchanise team

5 / 5 Share

April 29, 2024

Using app

2 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you so much for your five-star rating! We're glad to see you're satisfied with our app. If you have any questions or need assistance in the future, feel free to reach out. Best regards, Searchanise team

5 / 5 Share

April 27, 2024

This app is incredibly efficient and user-friendly. the search results are consistently relevant and accurate. The app's speed is impressive, ensuring a seamless experience for users. The support team is very supportive. Overall, a fantastic tool that simplifies information retrieval effortlessly.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that you find our app efficient and user-friendly, and that the search results meet your expectations. Our team is dedicated to providing excellent support, and we're glad you've had a positive experience with us. If you ever need further assistance, feel free to reach out. We're here to help! Best regards, Searchanise team

5 / 5 Share

April 26, 2024

prompt reply. Great searvice. And the search function really helpful

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're pleased to hear that you found our service prompt and helpful, and that you're finding the search function useful. If you have any further questions or need assistance, feel free to reach out to us anytime. Best regards, Searchanise team

5 / 5 Share

April 25, 2024

The search speed is very fast, the integration is high, and the customer service response speed is also very fast.

Using app

19 days

Total reviews

53

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that you're satisfied with the search speed, integration, and our prompt customer service. If you have any more questions or need assistance in the future, feel free to reach out to us. We're here to help! Best regards, Searchanise team

5 / 5 Share

April 23, 2024

Maria and the team are so incredibly helpful and the app has been fabulous so far. I'm really excited to make the most of the capabilities it offers. For a business with a diverse inventory, this app is a dream!

Using app

8 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the glowing review! We're thrilled that Maria and our team have been incredibly helpful, and we're glad to hear that you're excited about the capabilities our app offers, particularly for businesses with diverse inventories like yours. If you ever have questions or need assistance, feel free to reach out. We're here to help! Best regards, Searchanise team

4 / 5 Share

April 23, 2024

Generally works excellently at a great low cost. Sometimes I've needed some help setting up more detailed functions, but the support team have been helpful at all times

Store

Goddiva

Using app

Over 2 years

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for your positive review! We're glad to hear that you find our app excellent and cost-effective. We're delighted that our support team was able to help you whenever needed. If there's anything specific you'd like to see improved or any additional features you wish for, feel free to share your thoughts with us. We're committed to enhancing your experience. Best regards, Searchanise team

5 / 5 Share

April 23, 2024

Great customer support. Great features.

Using app

Over 7 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that you've had a positive experience with our customer support and features. Your satisfaction is our priority, and we're here to assist you whenever you need it. If you have any questions or need further assistance, please feel free to reach out to us at any time. Best regards, Searchanise team

5 / 5 Share

April 18, 2024

Searchanise App greatly improve customer experience on our web site. Almost half of the visitors use search to find products they need. It has powerful features and customization options, and if something different is required, Searchanise customer support implement custom features at the lightning speed.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience! It's great to know that our app's features and customization options meet your needs. Our team is dedicated to providing fast and efficient customer support. If you ever need further assistance or custom features, feel free to reach out to us! Best regards, Searchanise team

5 / 5 Share

April 15, 2024

I recently came across the search app for products and I must say, it has completely changed my shopping experience. This app is a game-changer for anyone who loves to shop online.

Using app

10 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your loyalty and your amazing review! We're happy to see our app turned out to be so helpful for your business. If you ever have any questions or problems, please make sure to let us know - we will do all we can to help you out. Best wishes, Searchanise team

5 / 5 Share

April 9, 2024

This app is awesome! Does exactly what it says it does. Lots of functionality and super easy to work with. I haven't experienced any quirks at all.

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're delighted to hear that our app meets your expectations and offers the functionality you need. Your satisfaction is our top priority! Best regards, Searchanise team

5 / 5 Share

April 9, 2024

After a long search, I finally found an app that meets my needs. The individual setting of the filters is very convincing. Very easy to use and super fast support. I am very convinced

Store

Mein Shop

Using app

2 days

Developer Reply

Thank you for sharing your experience! We're thrilled to hear that our app meets your needs and that you find the individual filter settings convincing and appreciate our quick support. Your satisfaction means a lot to us! Best regards, Searchanise team

5 / 5 Share

March 28, 2024

Easy to install. The service to customize the results is also good.

Store

Voldt

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback here! It's a delight to see there were no problems with installing Searchanise in your store. It's also great to know that our support team was there for you when you needed some customizations. Please make sure to reach out to us again if you need any help. Best wishes, Searchanise team

5 / 5 Share

March 28, 2024

The app is working well, it has a fairly easy interface and the app support was great - we had some design "issues" and Madina from Support Team was very helpful with configuring the app to our needs.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for such a nice review! We're thrilled to see you enjoying different aspects of our app. Madina is especially happy to see you found our support team helpful. Please make sure to let us know if you have any questions. We are always here for you! Best wishes, Searchanise team

1 / 5 Share

March 27, 2024

AVOID! Unsatisfactory experience. The quality of this app has significantly declined. Over the last four months, it has experienced downtime on four separate occasions, totaling approximately 24 hours. During these periods, access to collection pages is impossible, effectively halting any sales. Regrettably, there has been no communication from the service team in the form of updates or apologies during these downtimes. I would advise against relying on this app for your site, as its inconsistent performance and lack of support could lead to considerable financial losses. It's best to steer clear. Estimated losses just this year 30k + from this app. Don't answer phone number Doesn't reply to emails Turns chat off when down

Using app

Over 6 years

Total reviews

13

Average rating

3.9

Developer Reply

We are sincerely sorry to see your experience with our app was so disappointing! The downtime is a serious issue and we understand why it makes you so frustrated. Right after the issue was fixed, our developers started the investigation process to figure out what exactly went wrong and how we could avoid it in the future. See, in such situations, our system automatically switches to the default Shopify search and collections display to ensure your store remains operational. As we understand, you also experienced complete unavailability of search results and collections, just like some of our other clients. This is unexpected behavior and we are currently running the test to see why it happened. As for communication with support, we have checked your ticket and see that you have received an initial answer in 13 minutes. The chat functionality in your admin panel appears to be working and as far as we know, it wasn't turned off during the technical downtime. As for the phone support, we indeed see that we didn't reply and we apologize for that! We will work on it so we don't miss any calls or so we call you back in the shortest time. We also left you a reply via email to discuss the potential resolution to the issue with financial losses. We look forward to hearing from you. Best wishes, Searchanise team

5 / 5 Share

March 27, 2024

Maru was amazing in helping me get setup and configure the app how I needed it. Highly recommend!

Using app

About 2 hours

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your kind review! We're happy to see our support team, especially Maru, made a good impression and properly helped you with your query. That's what we aim to do! Feel free to let us know if you need anything else. Best wishes, Searchanise team