Designeroptics Com review for Searchanise Search & Filter

May 11, 2018

Edit May 11 2018 So they reached out to me a little over a week ago after the review was posted, and it took another full week for them to respond to my reply, then I spoke with them on the phone and discussed all issues, they told me i was correct about the search on mobile and that by tomorrow (which is today) it will be fixed, and as far as integrating with shopperapproved who is the only reasonable priced google approved review aggragator they will need the API to get that done, So we got them all that information and had shopperapproveds team and them in one email and shopper approved replied with all instructions, but they just ignored those emails! which is amazong, here we have a filter that integrates with 4 review apps, of which only one YOPTO is approved for google, and they cost a min of $10000 a year, and here we have shopperapproved, which only cost around $3000 a year, willing to work with them and make it work and they ignore it completely, you guys have a great search and filter app PLEASE make it even better by integrating with shopperapproved. I upgraded to 3 stars because they fixed the bug and now mobile works like a bless, the filters are amazing, Part 1 the product, the product is probably a 3 star, and here is why, for search on mobile it does not work as it should, the filters disappear before you can choose a filter. so there alone you loose half or more of the visitors that cannot use the filters, for desktop it works great, that is why it gets 3 stars on filters, Part 2 navigation Navigation on the other hand could of been a good product if they just let you display product ratings from anyone, and they done, they have only 4 product review system they integrate, and of those 4 only 1 is an approved google review aggregator, and that is yopto and they cost a minimum of 10K a year which is above almost any small business budget, when asked if we can integrate to another company we use their answer was only with enterprise, and the price would be $269 a month when asked why on the site it shows $132 a month for enterprise? they answered because we have modifications, which makes no sense, that is a one time change not a monthly! when we replied saying we are seriously considering their enterprise version and we would like to talk to someone on the phone their reply was, WE DO NOT OFFER PHONE SUPPORT! are you serious? we are talking about spending with you 1000's and upgrading to ENTERPRISE and you have no phone support? that is ridiculous! all in all, if you do not care of product reviews then use it, if you care about product reviews and you need your product reviews to be submitted to google, and be displayed on the category pages, then look for something else,