Pinestreet review for Searchanise Search & Filter

1 / 5

May 30, 2019

We've had serious issues with this app.. Not thrilled with the customer service, either. There are a lot of other search apps, so you should keep on searching, too...

Using app

Over 6 years

Total reviews

3

Average rating

1.0

Developer Reply

Hi, Thank you for your review. We are sorry to know you are disappointed with our service. We confirm we did not change our pricing. As far as I can see, your subscription was suspended because of the payment failure. We sent several email notifications before your Searchanise subscription was suspended. We are really willing to figure out why your emails were left without reply. Our duty is to provide assistance promptly to all the customers with any requests. I've sent an email to you where I ask for additional details so that we could sort the issue out. Hope we'll clarify the situation and you'll change your opinion on our service. We really appreciate you chose Searchanise and keep using it. Looking forward to your reply. Angelina Searchanise Team

Searchanise Search & Filter for Shopify
Searchanise Search & Filter
4.7 star
1,669 reviews

Advanced Search and Filters by Searchanise

Developer
Shopify App Store