roomtery review for Searchanise Search & Filter
Feb. 10, 2022
The app is really cool BUT the support is SLOWEST EVER. I have been waiting more than a 24h for a response to my request about problems with installing the widget and what do you think. I received an email that everything works, although the widget did not work correctly on the site. I wrote a few more letters and still haven't received any more response.
Hello, Thanks a lot for sharing your feedback about our app and support service. We are truly sorry that you had such a bad experience with our app and we didn't have a chance to help you with the setup as our app was uninstalled. Please be assured that we would appreciate the opportunity to assist you in setting up the app the way you like in case you decide to give it a go once more. We are here for you so feel free to reach out whenever you need. All the best, Searchanise team