MEGASTORES review for Searchanise Search & Filter
Nov. 18, 2022
VERY BAD SERVICE, Dont use this app, They are not replying to our emails for many days, we asked for some changes to the filters in our store, They Messed up our website, we are asking them to fix the issues and no respond. NEVER NEVER INSTALL THIS APP.
Hello, Thank you for your feedback. We are sorry to hear that we made such an impression on you and it's breaking our hearts to see you disappointed with our support. It seems that there was some misunderstanding. We have only made the same changes that were made in the unpublished theme for the live one, as per your request. We also notified you about it both via email and in the chat, and provided an instruction for reverting the changes. As for now, all the changes have been reverted and the collection pages are powered by the theme again. Please let us know if you still have any difficulties and we will do our best to fix everything. It would also be great if you could let us know the ID numbers of the tickets you already have in your email, so we could check why we missed them and avoid this issue in the future. Best regards, Searchanise team
