All reviews

Rating Breakdown

  • 5
    89% (1,934 ratings)
  • 4
    2% (51 ratings)
  • 3
    1% (21 ratings)
  • 2
    0% (8 ratings)
  • 1
    2% (35 ratings)

Reviews with Text

  • 78% (1,593)
Review RSS Feed Review RSS Feed

1 / 5 Share

July 9, 2025

I heard such great things ab section.store so I bought a bunch of sections that should be compatible with my store and half of them are glitchy/ broken/dont show up on the page. The kicker is the support team is non existent. After trying to reach out to them over 5 times via email and contact form for the last 2 weeks to get assistance and nothing but crickets. Worst customer support ive ever experienced.

Using app

22 days

Total reviews

2

Average rating

3.0

1 / 5 Share

June 23, 2025

These idiots thought it was ok turn off apps in my store without discussing with me when granted collaborator access to "Fix" their script that wasn't working. They turned off TRIPLE WHALE, shopify forms and my smart search bar. They thought their garbage app was more important triple whale or the search bar on my website or anything else. Blaming "third party apps" for their trash not working. Triple whale is like god and Sections is less then nothing. A crumb next to an ant hill. I can't believe they turned off my apps. This is completely unacceptable. Do not ever use this app. I REPEAT. DO NOT EVER USE THIS APP. They should lose collaborator privileges forever. Garbage. Trash.

Using app

5 months

Total reviews

1

Average rating

1.0

1 / 5 Share

June 18, 2025

Doesn't even work

Store

My Store

Using app

About 3 hours

1 / 5 Share

May 30, 2025

I rarely leave reviews, but this experience was beyond frustrating. I purchased a section from this app expecting it to work out of the box—it didn’t. I followed every instruction provided, but the section simply didn’t function. When I reached out to support, instead of helping, they brushed me off and told me to "just follow the instructions"—which I had already done. No real support, no troubleshooting, no willingness to take responsibility. Absolutely unacceptable. This app doesn’t deserve even one star. Do not waste your money or time. There are far better apps out there with support that actually helps you when something goes wrong.

Using app

About 2 months

Total reviews

4

Average rating

4.0

1 / 5 Share

March 28, 2025

I spend a lot of money optimizing my store speed and cleaning up destructive, irrelevant code. This app will give you custom sections that will weigh your store down and cause you to pay even more. This was not worth it at all. I want a refund for the sections I purchased...

Using app

6 months

Total reviews

3

Average rating

3.3

1 / 5 Share

March 13, 2025

The section store theme section is not working with newer updated themes. The Review Section I purchased can only be placed in the header section - which isn't helpful. I reached out to the seller for a refund, but he kept dodging it suggesting that I am using an outdated theme, which I am not. Finally giving up on it and found a more affordable, better, functional app with good support team.

Using app

3 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 28, 2025

So, I downloaded this app and decided to use it on my store for some sections. Prior to adding the sections, I spent hundreds with a developer to speed up my store and my store had been the fastest it’s ever been. Since then, I’ve compressed all my images and been super selected with the apps I’ve downloaded to not hinder my speed. I’m not a developer by nature but I followed the developer's recommendations. So I trusted this app’s claims that it would not slow down my store, unfortunately it did. My store slowed down significantly! My store speed went from a 2.42 second load time to close to 8 seconds! I reached out to the developers of this app to tell them this, I was requesting an exchange because I thought a text based section would be better since the scrolling collections sections was the issue and basically told they can’t do anything about it and it’s not their app. I was also told to reach out to a Shopify experts to help with this matter. Be careful with this app and the sections.

Using app

Over 1 year

Total reviews

20

Average rating

3.9

1 / 5 Share

Dec. 17, 2024

Ich habe eine Comparison-App gekauft, die nicht für mobile Geräte optimiert ist. In den 90ern wäre das vielleicht noch akzeptabel gewesen – heute aber völlig wertlos da mittlerweile die Mehrheit ein Handy hat . Echt schade!

Using app

7 days

Total reviews

3

Average rating

3.7

1 / 5 Share

Nov. 30, 2024

Great sections but they don't have a live chat and say they respond to queries within 24 hours, but it's been 5 days since I've asked for some assistance with formatting issues on a section I purchased and I haven't had any help. Very frustrating.

Using app

14 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Nov. 25, 2024

Habe mir was ausgesucht - kostet 9$. Drücke auf kaufen - Umleitung zu Shopify - Preis = 29$. Abzocke von Shopify oder in der App absichtliche Falschaussagen?

Using app

17 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, The price is $9. The issue is because the name of the section is 'Product addons #2' and Shopify does not put a space between the name of the section and the price so it looks like Proudct addons #2$9 I assure you it's only $9 🙌

1 / 5 Share

Nov. 19, 2024

The section is not working as it should and the answer that I got from customer support was “we’ve got more important customers, su go ahead and resolve the problem yourself “

Store

Veluma

Using app

1 day

Total reviews

5

Average rating

4.2

Developer Reply

Hi there, I have just read your ticket and that's definitely a misunderstanding on our end. We're able to help you with what you've requested. Sorry about that... We've reached out to you 🙌 /Daniel - CEO Founder.

1 / 5 Share

Sept. 12, 2024

Web Devs here. Half of the sections (the embeded ones) are not working, and the support is the worst. They reply in 1-2 days with unrelevant things, they do not solve the problem. They do not care at all. You just loose 9$ every time you purchase one, with the luck that it will maybe work.

Using app

1 day

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 13, 2024

Unfortunately I've had to leave a 1 star due to having no customer support. There is a coding issue with one of their sections which is effecting my website and I need it sorted ASAP. Until I get a response and resolution, hopefully this will gain some attention?

Using app

15 days

Total reviews

1

Average rating

1.0

Developer Reply

*** SECOND UPDATE ** We have investigated for you and your email is not configured in Shopify. You won't receive any replies from anyone. You can reach out to us directly from an email that works and where you can receive a response: [email protected] *** UPDATE *** We received a new email from you today that we also answered but again never heard from you. Please contact me on: [email protected] I don't think you are receiving any of our responses. *** Hey there, It's frustrating when it seems like there is no answer... I just checked our emails and we do have 3 e-mails from you, all which was answered and then no reply back from you. Seems like you do need receive our response. We're here to help. Talk soon, Daniel, Founder.

1 / 5 Share

Sept. 17, 2023

The idea here is great, purchasable sections. Unfortunately, they're selling TONS of sections that include bugs. These are super basic sections, but of the 4 I've purchased, 3 of them have bugs that make them pretty much unusable. Be prepared to spend 30+ minutes per section fixing all of their CSS bugs. And if you don't know CSS I wouldn't even bother. It sucks because they make you buy it before you can test it then just sell you broken sections. Which is crazy because the sections I'm using are incredibly basic yet somehow they have bugs.

Store

Tagwear

Using app

About 2 hours

Total reviews

1

Average rating

1.0

Developer Reply

** SECOND UPDATE ** We've taken the feedback seriously and added more steps to insure better sections accross all sort of different themes. Further we've also implemented a way to test sections before buying ** ** UPDATE ** We take feedback like this very serious, so thanks for being honest. Since receiving the review I have rigorously tested these 4 sections and can say they work on all the themes tested on. (Any of Shopify's free themes and a couple payed from Shopify theme store). I have still not heard back from you, but hopefully you will reach out so I can make sure it works on your theme. **** Hey, Daniel here 👋 Sorry you're having troubles with some of the sections you've bought. We try our best to make the sections works for all themes. Sometimes on less used themes it might need small tweaking. We have send you an email since we haven't heard from you before you left this review. Hopefully talk soon, Daniel

1 / 5 Share

Jan. 23, 2024

Best app and I totally recommend! Daniel was superb with training me on how to use the section app and finding them on my theme! Hurra best addition for any Shopify webpage! Edit: I am still waiting for my free Section Theme, which I never received after leaving a review." That drops it all off from being a 5 to a 1 asap! It's been five month's.. what a joke!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We have never heard back from you which is a shame. We of course still stand by our offer. Please reach out 🙌