All reviews

Rating Breakdown

  • 5
    97% (976 ratings)
  • 4
    1% (12 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (13 ratings)
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3 / 5 Share

Nov. 18, 2024

Very hard to reach someone fro the support other than that good app.

Using app

--

Total reviews

11

Average rating

4.8

Developer Reply

Hi there, We replied to your previous 5 emails. Did you receive my latest reply?

3 / 5 Share

Oct. 2, 2024

I tried the video pop section in my Shopify store. Unfortunately, it doesn't work in the mobile version. The support couldn't solve the problem either, which is why they refunded me the full amount in the end.

Using app

15 days

Total reviews

4

Average rating

4.3

Developer Reply

Hi Lisa, Daniel here - founder of app. First i've gone ahead and refunded ☺️ Generally one-time purchases in Shopify is non refundable which is also stated when purchasing. However of course if there is something evidently wrong with the product we will of course refund. Happy to take a second look to see if we can fix things and make it as you want. From reading the whole thread it seems like we tried already but the results just weren't what you've looking for. Happy to personally give it a second try (if it will save you money long term - not sure what solution you found). Hope to hear from you ☺️

3 / 5 Share

Sept. 8, 2024

Nice and easy to use app. But very disappointed to see all the section disappearing each time I update my theme. Everything is getting deleted so I had to go back on all pages to put back my sections and redesigned it. Such a pity.

Store

LIMKY

Using app

4 months

Total reviews

6

Average rating

3.3

Developer Reply

Hi Limky, Daniel here - founder of app. We have an update for this now ☺️ Please check the 'theme migrator' function inside the app Looking forward to hear from you

3 / 5 Share

May 21, 2024

j'ai un problème avec l'app, impossible de les contacter??

Using app

24 days

Total reviews

3

Average rating

4.3

Developer Reply

Hi there, You can easily contact us through [email protected] - the email is also in the app and on this page ☺️ Looking forward to help you Bonjour, Vous pouvez facilement nous contacter via [email protected] - l'adresse e-mail est également disponible dans l'application et sur cette page ☺️ Nous sommes impatients de vous aider.