Section Store: Theme Sections

i don't think it makes any sense for you guys not to have a stand by customer care to respond to clients. some of us aren't programmers and not everything is easy to understand i have sent 2 mails and none has been responded to. at least have someone on stand by so we can get assisted rather than waiting 48hrs.

I rarely leave reviews, but this experience was beyond frustrating. I purchased a section from this app expecting it to work out of the box—it didn’t. I followed every instruction provided, but the section simply didn’t function. When I reached out to support, instead of helping, they brushed me off and told me to "just follow the instructions"—which I had already done. No real support, no troubleshooting, no willingness to take responsibility. Absolutely unacceptable. This app doesn’t deserve even one star. Do not waste your money or time. There are far better apps out there with support that actually helps you when something goes wrong.

I spend a lot of money optimizing my store speed and cleaning up destructive, irrelevant code. This app will give you custom sections that will weigh your store down and cause you to pay even more. This was not worth it at all. I want a refund for the sections I purchased...

The section store theme section is not working with newer updated themes. The Review Section I purchased can only be placed in the header section - which isn't helpful. I reached out to the seller for a refund, but he kept dodging it suggesting that I am using an outdated theme, which I am not. Finally giving up on it and found a more affordable, better, functional app with good support team.

So, I downloaded this app and decided to use it on my store for some sections. Prior to adding the sections, I spent hundreds with a developer to speed up my store and my store had been the fastest it’s ever been. Since then, I’ve compressed all my images and been super selected with the apps I’ve downloaded to not hinder my speed. I’m not a developer by nature but I followed the developer's recommendations. So I trusted this app’s claims that it would not slow down my store, unfortunately it did. My store slowed down significantly! My store speed went from a 2.42 second load time to close to 8 seconds! I reached out to the developers of this app to tell them this, I was requesting an exchange because I thought a text based section would be better since the scrolling collections sections was the issue and basically told they can’t do anything about it and it’s not their app. I was also told to reach out to a Shopify experts to help with this matter. Be careful with this app and the sections.

Ich habe eine Comparison-App gekauft, die nicht für mobile Geräte optimiert ist. In den 90ern wäre das vielleicht noch akzeptabel gewesen – heute aber völlig wertlos da mittlerweile die Mehrheit ein Handy hat . Echt schade!

Update: they still just give you a feeling as if its your problem, and they dont want to refund. Will report them soon. We also experienced that this company helps you 50% of the time. They answer your supportm request, but they never help. We found many of their sections AND KEEP IN MIND, you first know about these flaws AFTER you bought them, and they NEVER refund, that these sections cant be changed in witdh which makes them almost unusable and other has cosmetic and design flaws. On the tip to be a scam, if you ask us. These flaws you first know when you bought them, if you mention it after you bought it they dont answer.

Great sections but they don't have a live chat and say they respond to queries within 24 hours, but it's been 5 days since I've asked for some assistance with formatting issues on a section I purchased and I haven't had any help. Very frustrating.

Habe mir was ausgesucht - kostet 9$. Drücke auf kaufen - Umleitung zu Shopify - Preis = 29$. Abzocke von Shopify oder in der App absichtliche Falschaussagen?

The section is not working as it should and the answer that I got from customer support was “we’ve got more important customers, su go ahead and resolve the problem yourself “

Bought multiple sections, only been using 2/8 bought because of the problems they cause. Also the support never answered on my emails. Might delete this review if something changes, but overall i am dissapointed. Hope the support might answer here.

My store started crashing after I added several sections. I tried contacting support but haven't received a reply after about a week. I emailed Daniel separately trying to get any help and didn't get any reply after several days. I'm quite disappointed. I already recommended this app to several friends but now I'm getting back to them cause they may destroy their store AND get 0 support fixing it.

Web Devs here. Half of the sections (the embeded ones) are not working, and the support is the worst. They reply in 1-2 days with unrelevant things, they do not solve the problem. They do not care at all. You just loose 9$ every time you purchase one, with the luck that it will maybe work.

Unfortunately I've had to leave a 1 star due to having no customer support. There is a coding issue with one of their sections which is effecting my website and I need it sorted ASAP. Until I get a response and resolution, hopefully this will gain some attention?

The idea here is great, purchasable sections. Unfortunately, they're selling TONS of sections that include bugs. These are super basic sections, but of the 4 I've purchased, 3 of them have bugs that make them pretty much unusable. Be prepared to spend 30+ minutes per section fixing all of their CSS bugs. And if you don't know CSS I wouldn't even bother. It sucks because they make you buy it before you can test it then just sell you broken sections. Which is crazy because the sections I'm using are incredibly basic yet somehow they have bugs.

Best app and I totally recommend! Daniel was superb with training me on how to use the section app and finding them on my theme! Hurra best addition for any Shopify webpage! Edit: I am still waiting for my free Section Theme, which I never received after leaving a review." That drops it all off from being a 5 to a 1 asap! It's been five month's.. what a joke!