All reviews

Rating Breakdown

  • 5
    90% (2,276 ratings)
  • 4
    3% (65 ratings)
  • 3
    1% (23 ratings)
  • 2
    0% (8 ratings)
  • 1
    2% (39 ratings)

Reviews with Text

  • 74% (1,781)
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4 / 5 Share

July 27, 2024

Apps are ok but there are some bugs like not appearing as well on mobile etc. Customer service took some time to respond even after given access to website and I'm not comfortable on leaving access for long periods of time. At the end I just forgo the app. Out of 6-7 that I bought, at the end maybe just ended up using only 1 and the rest is just a waste of money.

Using app

30 days

Total reviews

23

Average rating

3.7

4 / 5 Share

April 25, 2024

A really useful app. We have used several sections and all have worked smoothly and do what they are supposed to! Also, it's great that you can just pay a small one-off fee rather than a monthly subscription. We also like the fact that you can setup and make the changes all within the theme editor. Really pleased we found this app.

Using app

8 days

Total reviews

6

Average rating

4.3

4 / 5 Share

Jan. 8, 2024

The app itself is good, lots of sections to choose from and they charge one time fee instead of monthly. But the customer service is horrible. I emailed about two bugs and the responses were extremely slow, and they didn't even bother to read my emails . After two weeks of emailing them about the bugs, they are still not fixed. So I'm giving up and switching to the other app.

Using app

About 1 month

Total reviews

11

Average rating

4.3

Developer Reply

Hi Annie, We have answered all your emails and had a 2 day break during Christmas holidays. The section is working but was hidden through theme editor. That is why you could not see it.

4 / 5 Share

Nov. 30, 2023

**Update: I was able to come to a resolution with the team at Section Store, and whilst it took a bit longer than I'd have liked, I'm grateful for their efforts. Thank you.** I purchased one of the comparison tables from Section Store, and after purchasing I learned that it gave me the option to add limited columns, which wasn't listed anywhere on the sales page. I've messaged the team multiple times through the contact form and email supplied to try to get some resolution with only one reply coming from them saying they haven't received any of my messages. If you're looking to buy one of their comparison tables, be aware of this as it is pretty restrictive. If I get no reply, after weeks of chasing already, I'll be left with no choice but to pursue a chargeback on my credit card.

Using app

17 days

Total reviews

2

Average rating

4.5

Developer Reply

Hey, This is Daniel - founder of app. I just went through our tickets and can only find one record from you, that we replied to. Could you contact me personally: [email protected] I will also refund you for this straight away - no need to pursue a chargeback.

4 / 5 Share

March 12, 2025

2023: This app has excellent modular features, and is clever in its design, use and build-out potential for a merchant store such as ours. Already its proven itself fully after just 1 paid-for section install; and the support to customize it that we received from Daniel against a deadline to go live was impressive.

Using app

Over 1 year

Total reviews

11

Average rating

3.5