![[Maestrooo] Section Feed for Shopify](https://cdn.shopify.com/app-store/listing_images/475bf92cfa1ccac6cc004c130f5748ab/icon/CIvht9n0lu8CEAE=.jpg){kind=icon}
[Maestrooo] Section Feed
Showcase an Instagram feed on your online store
Rating
3.2
feedback
73
chart
#3,037
All reviews
Rating Breakdown
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March 25, 2024
App does not update posts on the website in real time and it randomly skips multiple posts. We'd like to get in touch with your support but the support contact info is nowhere to be found.
Feb. 28, 2024
Keeps crashing or doesn't work. Support says its an IG issue but every single other IG feed app gets it right without issues. Makes you questions the capabilities of Maestroo as a whole, and I'm starting to regret buying the Prestige theme...
Hello. We're sorry to hear about your bad experience. A few things to note though: * The current issue impacting Section Feed is indeed due to Instagram ; our app has been revoked without prior notice, which suddenly leaded the app to stop working. We have unlisted the app so new merchants can't install it anymore, and we have currently re-submitted the app for validation against Instagram. Please note this usually take a few days. We will warn you once the app is reverted. * Regarding our themes, this is unfair. Our theme is a paid product, while this app is a free product that we released to merchants for free, when Instagram blocked the ability for themes to directly get Instagram media. We developed and offer this app for free, we've never made a single dollar of revenue on it since its release a few years ago; this is an app that we maintain and develop on our free time. The app is being used by more than 30,000 merchants on Shopify, and we always decided to keep this app free, despite the high support cost and maintenance. Also, as for any system that depends on a third-party (here Instagram), such issues might arise (this is the first time it has happened in 5 years), and while we're sorry about the inconvenience it is causing, please note that we're doing our best to try to have Instagram re-activate the app, so that it can be up and running. But please do not compare this app to our themes, which is our paid product, developed by a different team, and supported by over 15 people in the company.
Feb. 25, 2024
This app suddenly doesn't work anymore: it doesn't show photos and it can't reconnect to instagram. Had to switch to another app. Tried reaching support from their contact page but haven't been able to do so.
We're sorry to hear about the inconvenience. Our app has indeed been restricted by Meta (owning company of Instagram), which caused this breakage. We're trying to reach them to get the app up and running but, as Meta doesn't have any contact form to reach them easily, we don't have a exact ETA on when the app will be back. We have, as a consequence, temporarily hide the app from the app store. In the interim, we would recommend you to switch to a paid Instagram app from the App Store if showing the Instagram feed on your store is vital to your business. EDIT: we're happy to let you know that Meta has re-enabled the access to the app. You should now be able to re-connect your Instagram account in the app to show your media.
Nov. 19, 2023
Worst app and support. We won't use Maetrooo apps and themes anymore.
We're sorry to hear you're having a bad experience. However, we have been unable to find any support tickets related to your store PrimePepper. Can you please try to reach us again? Please also note that Section Feed is a free app that we're offering to customers, but please note that tickets for the free app are less priority (we try to answer within 48h instead of 24h for our paid themes). Regarding our theme, we can see that you're using our theme Warehouse, but we can't find any support ticket associated with your store either. We would, therefore, appreciate it if you could give us a bit more context here about your issues, as it feels a bit unfair here. You can reach our support here: https://support.maestrooo.com/article/203-contact-us EDIT: we're happy to let you know that Meta has re-enabled the access to the app. You should now be able to re-connect your Instagram account in the app to show your media.
Sept. 13, 2023
It's so hard to find a Instagram app that is easy and intuitive to use for FREE! Thank you so much for making is app and I'm so glad I found it! Please keep up the amazing work and I look forward to seeing new features and customization options in the future!
July 20, 2023
I have a problem with the installation and I can not talk to the App support. After configured the following message appears on the main page of my site "THE SHOP DOMAIN IS NOT VALID". I ask you to check.
Oct. 8, 2022
So happy with this app and how it appears on my store. Like the options for appearance and have had no issues, Thank you!
Nov. 25, 2021
Werkt niet. Krijg een foutmelding tijdens het generen van een token. {"error_type": "OAuthException", "code": 400, "error_message": "Invalid scope field(s): basic"}
Thank you for your review. Unfortunately we have not been able to find any message from you at support. Can you please make sure to fill in our form here with the details about your store: https://support.maestrooo.com/article/203-contact-us ? Thanks!
Nov. 23, 2021
thank you very much. this app is easy to use , nice and clear design, perfect! connection is restored
Nov. 18, 2021
I have encountered a situation. It seems that it needs to be repaired and improved before it can be used normally.{"error_type": "OAuthException", "code": 400, "error_message": "Insufficient developer role"}
Thank you for your review. We are indeed facing a temporary outage, our app has been disabled temporarily by Instagram yesterday. We are working with them to make sure to restore it as soon as possible (hopefully this week). In the meantime I would recommend you to hide temporarily the section on your store. We will let you know once it is restored. Thanks for your patience and sorry for the inconvenience this is causing to you.
Nov. 18, 2021
Hello, we are trying to connect the app gain becuae suddenly it stoped working and when it redirects to Instagram to connect, it appears this message: {"error_type": "OAuthException", "code": 400, "error_message": "Insufficient developer role"} Please could you help?
Thank you for your review. We are indeed facing a temporary outage, our app has been disabled temporarily by Instagram yesterday. We are working with them to make sure to restore it as soon as possible (hopefully this week). In the meantime I would recommend you to hide temporarily the section on your store. We will let you know once it is restored. Thanks for your patience and sorry for the inconvenience this is causing to you.
Nov. 17, 2021
The worst app experience I have ever had. The app stinks, the developer is awful and doesn't help at all. I will no longer bring my Instagram feed into my store, I figured out something better. I will NEVER use an app or pay for an app from this developer again. I just downloaded the app a week ago into my theme and the developer keeps telling me it's not working because of some app code that was removed from my site YEARS ago by another developer, yet I have two other versions of my theme that the app is working on and they were also only downloaded to last week so the app developer is wrong and is just too lazy to help me. I have used SO many apps over the years and I have never experienced this low level of poor customer support and it just is a shame that themes can no longer bring in an Instagram feed like they use to be able to because that was easy and seamless and this app is not. This feed also slows down the site tremendously compared to other Instagram apps.
Hi ! We're sorry to hear you are not being satisfied by the app. As said at support, after lengthy debugging, I found the issue was due to older custom code on your store. Basically, you have applied some code to "optimize" your store. Those optimizations broke some basic features of Shopify, such as loading apps properly, and therefore asked you to reach the developer or the app developer in charge of those changes. I confirm with 100% confidence the issue was not due to our app. Our support does not cover fixing issues introduced by custom code (especially considering our app is completely free, so there is no risk in trying it and removing it if it would not work for you).
Nov. 10, 2021
Für eine kostenlose App wirklich super! Man kann das Layout der Fotos einfach umstellen und sie fügt sich gut zwischen andere Abschnitte mit Abstand vorher und nachher (hatte eine andere z.B. nicht…). Ich würde mir noch wünschen, dass man die Headline- und Subline-Größe einstellen kann, diese ist leider recht klein und geht ein wenig zwischen den anderen Abschnitten unter.
Oct. 31, 2021
Good evening. Is it possible to select the Instagram posts that are going to appear on the website? Thank you
Thanks for your review. Our app can only show the latest images from your feed, you cannot manually select them, sorry.
Oct. 7, 2021
Shit app !!!! Dont work. The program keeps losing connection with IG !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for your review and for using our app :). The connection with Instagram can indeed be disconnected automatically under some circumstances, such as if you modify the password of your Facebook or Instagram account. This is done automatically by Instagram (not by the app). Do not hesitate to reach us at support if you need more information.
July 22, 2021
Only for homepage, cannot use anywhere else. Description hides this fact somewhere in the depth of the FAQs. Useless. Its free, so 3 stars instead on 1.
Hey there, This app was created to replace the homepage Instagram feed, and that's the reason why you can't use it anywhere else right now. We take your feedback into account for the next versions.
July 9, 2021
Thank you guys so much! It's perfect, extremely easy to set up (it took 30 seconds!), for free! and compatible with my theme. Again thank you for supporting the Shopify community :)
Thank you for your review! We are very happy to see that our work is recognised by the community 😎.
July 8, 2021
It has given our website a place were customers can get to know our story with pictures and videos. Awesome app!!!!
Thank you for your review, it's very appreciated!
June 19, 2021
Perfection! Seamless copy of my template! Ever since Instagram got rid of the integration, finding the right app to show my feed has been a pain. I was using another one that just didn't flow with my theme but this one was so easy to install and mimics my theme perfectly. It even gave me the option to have my images on a scroll which I love! I'm so happy I kept looking for better. Download this app now
Thank you for your review!