B & B Retailers review for Seguno Email Marketing
June 18, 2019
This app is worthless it deletes customer information and removes customers from marketing lists when using the spam protect email feature. I have lost the ability to email over 100 customers due to this app. It deserves less than 1 star.
Thank you for trying Seguno. Our Spam Protect feature, which tells you how many emails it will clean before you choose to activate it, is there to help remove invalid and spambot emails that will damage your deliverability. I understand it can be shocking if a large number gets cleaned but spambots are an unfortunate reality. I looked into your account specifically and am very confident each cleaned email was added by a spambot. I'm happy to discuss this further if you'd like to reach out. We do tag every customer in Shopify that gets cleaned so if you’d like to resubscribe them to use with a different app then you certainly can. We’re also happy to help do that for you if you contact our support team. Thanks again for trying Seguno, we wish you all the best.
