Rating

4.8

feedback

678

Reviews

chart

#74

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    25%
  • Less than a year
    40%
  • More than a year
    29%

Reviews Summary

The reviews for the Seguno Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team members like Josh, Brandon, Edward, Holly, and others. Users appreciate the user-friendly interface, seamless integration with Shopify, and the variety of template options available. The app is praised for its effectiveness in email marketing, generating revenue, and streamlining CRM efforts for small businesses. Additionally, the Canva integration, personalized discount code generator, and pre-built flows are mentioned as standout features. However, there are a few negative comments regarding the lack of new templates, high pricing for smaller businesses, and issues with customer support responsiveness and template quality.

Highlights

Exceptional customer service and support
User-friendly interface and seamless integration with Shopify
Effective email marketing and revenue generation
Canva integration and personalized discount code generator
Negative feedback on template variety, pricing, and customer support responsiveness

Rating Breakdown

  • 5
    90% (611 ratings)
  • 4
    5% (37 ratings)
  • 3
    2% (14 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 98% (662)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 24, 2026

I often am communicating with Josh at Segundo for help and he's very responsive and helpful

Using app

Over 5 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for taking the time to share your experience! We're pleased to hear that Josh has been responsive and helpful - we'll be sure to pass along your kind words. We look forward to continuing to support you!

5 / 5 Share

April 23, 2026

Great and professional tool. I truly appreciate more template options and with more designs. Also allow us to customize it a little bit more, in special text color, type of letters and backgrounds. But in general it is amazing. Thank you

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the kind words and thoughtful suggestions! We hope the follow-up from Josh shed some light on the customization options currently available. Please don't hesitate to reach out if there is anything else we can help with.

5 / 5 Share

April 14, 2026

Can't say enough about the amazing customer service I ALWAYS receive from Seguno. Brandon has been so helpful and truly behaves like he's part of our small business team. They will stick with you every step of the way to make sure your email marketing, popups, etc. are successful. Hands down one of the BEST customer service teams I've interacted with — across industries.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the incredibly kind words! Being recognized across industries for customer service is something we take real pride in, and Brandon is a big reason why. We're committed to being a partner in your success and look forward to continuing to support your business every step of the way.

5 / 5 Share

April 10, 2026

Seguno is THE BEST email marketing team out there! Edward and I (Holly, Ed's wife) have been beyond impressed with their customer service and the immense support they have shown u, every time we've reached out for help or even, advice. Seguno is lightyears better than any other email marketing app we've tried, and we've tried them all - believe me. We wholeheartedly recommend this App to all Shopify Stores! Thank you Seguno (and Brian, specifically) - y'all are the absolute best! Ed and Holly, The Sugar Art, Inc.

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Ed and Holly, thank you so much for this incredible review! We're thrilled Seguno has been such a great fit for The Sugar Art, and we'll be sure to pass along your kind words to Brian. Your recommendation means the world to us, and we look forward to continuing to grow together!

5 / 5 Share

April 3, 2026

I am a refugee from the providers we all know as household names. This is what I was looking for.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Welcome to Seguno, and thanks for the kind words! So glad you found what you were looking for with us. We'll work hard to keep exceeding your expectations!

All reviews

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