Seguno Email Marketing
The best email marketing app for Shopify brands
Rating
4.8
feedback
1,176
chart
#5
All reviews
Rating Breakdown
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June 23, 2024
Hello there, and thanks for rating the app. It sounds like you're having a good experience so far, but if there's anything we can do to make it even better for you, please don't hesitate to reach out!
Dec. 16, 2023
Oct. 6, 2023
The email marketing app is simple and great. Automations are good for small businesses. The only issue I have - the subscriber limits for Newsletters between tiers should be higher so it does tend to become a little expensive as the limit for each tier is reached quickly. Though this is only for the Newsletters, I believe. I am also using he POP Ups and they are great and with the email marketing app, they are at $10 per month with no limits. Also, customer service is pretty good and quick.
Sept. 3, 2023
très bonne application
Bonjour; merci d'avoir laissé un avis. Si vous avez des commentaires sur la manière dont nous pouvons améliorer votre expérience, n'hésitez pas à nous le faire savoir ! Nous vous avons envoyé un e-mail vous proposant de l'aide si vous avez besoin d'aide pour quoi que ce soit :) --- Hello there; thank you for leaving a review. If you have any feedback on how we can improve your experience, please let us know! We sent you an email offering assistance if you need help with anything :)
Sept. 3, 2023
nice
Hello there; thank you for leaving a review. If you have any feedback on how we can improve your experience, please let us know! We sent you an email offering assistance if you need help with anything :)
Aug. 28, 2023
So far it's been a really decent app, tutorials are good, customer service is really good, templates and automations are straight forward. Cost so far isn't too bad either.
April 24, 2023
Great app. The best of the different ones I have tried. It is a pity that you don't have an option of adding a birth date! I was told that the issue is from shopify's side but there is another app that has this option but the Seguno app is much easier to use and much better overall.
Dec. 9, 2022
It's what you need when you need it! Saves you time and trouble to make you more money and strengthen your business.
Hi there - thanks so much for the kind words and letting us know we're hitting the mark on saving time and getting great results! It looks like one of the stars fell off when you edited the review, but we'd love to work with you to earn that back! Our team has been reaching out with some ideas to get you to the next level :)
April 25, 2022
good good good good good good good good good good good good good good good good good good good good good good good good good good
April 13, 2022
really great app and the team are very helpful if we have any issues, especially Cameron who has been a great support
Thank you for your review - we sincerely appreciate it! We've been trying to get in touch about how we can improve your experience or if you can share any feedback on what would make Seguno a 5-star app for you :) Please feel free to respond to my email or open a new case with us. Thanks for being an awesome Seguno customer! - Brian, Customer Team Lead ([email protected])
Feb. 2, 2022
Great app. Integrates well with Shopify. Have been using it for automations and works well. Thanks team Seguno
Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful and easy so far, please let us know if there's anything we can do to make it even better for you :)
Dec. 1, 2021
So far so good! The app is so helpful for beginners and the customer service is super great. i had customer support specialist Christina today and she was extremely helpful and patient with me as I fix my email newsletter. She offered many resources and tips that I can use to improve my email marketing and even had a similar sense of humor (that goes a long way, business can get boring you know)
Hello there, thanks so much for leaving us such a wonderful review, we really appreciate it! We're so glad to hear you're happy with Seguno so far and it's our pleasure to provide you with helpful support. That's what we are here for! Never hesitate to reach out if you need anything :) -Christina
Nov. 19, 2021
The app works well and we're on day one of using the paid version and so far so good. The only thing I wish was available was an option to remind people to reorder based on past orders (replenishment emails). I see a lapsed customer option, but I don't see an option to populate emails with the products from their previous orders. Is that in the works any time soon?
Thank you so much for the review - we're glad to hear you're enjoying the app! We have a feature available for this automation need, and I just reached out directly and would love to connect and help! You should see an email in your inbox shortly :) Looking forward to connecting, and thanks again for the review! - Brian, Seguno
Oct. 1, 2021
The Customer Service has always been extremely helpful. They are very knowledgeable about their product and have always been able to answer to my questions. The app has been easy to use and it provides the necessary functions needed to start a successful email marketing campaign. The Automation function is great and most useful for my email marketing initiatives.
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team - we'd love to hear if there's anything we can do to improve your experience even more?
May 9, 2021
Positive experience since the time I was introduced to App. Also, impressed with the fact that team works on suggestions progressively and delivers. Would love more content(templates) though and for more innovative and immersive options on paid templates.
Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, and we sent you an email with more information regarding templates and customization options!
March 4, 2021
It's a great app. But does not update your subscription email list. They asked me if my customers opp for email marketing? I have 1500 customers that did noy get updated to their app when added to my store via csv file. my customers now from 1754, to 3000 don't get emails. So I have to update weekly on Shopify. So keep on top of these in Shopify!!! It's a lot of work.
Hi! We appreciate the updated review but would still love to connect and help you solve the subscriber issue you're running into. Our app is built so that as long as the subscriber data is getting into Shopify as you expect, then it's coming over to Seguno with no additional work needed. Please feel free to respond to our Support email or you can reach me directly at [email protected] and I'll be happy to help! Thanks, Brian
Feb. 21, 2021
The best app for email if you have Shopify. Just dump MailChimp and use this if you aren't already. Given 1 star less because of the reliance on Shopify for customer segmentation. Just need power-up that segmentation a bit.
Hi there, thanks so much for your honest feedback and great review, we really appreciate it! We have some exciting new features in the pipeline that are coming soon, and improving segmentation is certainly on our road map so please stay tuned :)
Nov. 12, 2020
Seguno provides webinars, training materials, and videos to help you learn effective email marketing
Hey there, thanks very much for leaving us a review, we really appreciate it! We're glad to hear you've been enjoying our training materials, if you have any additional feedback for us please don't hesitate to reply to the email we sent you :)
Nov. 4, 2020
I'm already in love with this app. I downloaded this app after a little review, while looking for Kit apps. I can say that is very intuitive and easy to use and it comes with the chance of translate the text for the emails. That's a wonderful help for my business. Also there is a little section with pre-made templates that can be customized. Unfortunately this section counts on very few templates but I hope many more will be added in future. It would be great to have at least a couple of them based on different industries. So, basically, with this app you can customize marketing emails and enable automated followup emails. As of today I'm giving 4 stars and it's worth it. 5 starts when template sections will be increased
Hello there, thanks so much for taking the time to leave us a review, it really means a lot to us! We're so happy to hear that you're loving Seguno so far, please don't hesitate to email us with suggestions to improve our templates :)