Seguno Email Marketing
All reviews
Thank you for your review and for choosing Seguno! If there's anything keeping your experience from being a full 5 stars, please don't hesitate to reach out to us at [email protected]. We'd love the opportunity to help.
Seguno is a great e-mail tool, theres some limits on design, but it makes thing like customer segmentation and automations easy and complete. Customer support was always fast and helpful
Thank you so much for the thoughtful comments, we really appreciate it! We're glad the segmentation, automations, and support experience hit the mark for you. We hear you on the design limitations and will make sure our team is aware. We're always looking to improve!
My product line and other necessary information
Thank you for taking the time to leave a rating, we truly appreciate your support! If there's ever anything we can do to make your experience even better, don't hesitate to reach out.
Very affordable and gets the job done with converting website visitors. Just hit 5k subscribers so pricing is going up but I'm seeing that with all similar apps. Love the integration with Canva!
Love how easily this app works with Shopify to make email marketing a breeze. I hope to see some improved customization options as time goes on but would recommend this app to any Shopify user.
Thanks for sharing your thoughts about the app. We really appreciate it! We sent you an email to learn more about the customization options you're looking for, so please check your inbox when you get a chance. Thanks again for your recommendation :)
I enjoy this app for the most part. Some of the paid features I don't understand why its a paid feature. I like how easily it works with Shopify, but Shopify is beginning to offer the same things.
Hi there! Thanks for sharing your honest feedback. We've sent you an email to learn more about your needs and concerns and offer our assistance, if you'd like it. Thanks for taking the time to write a review :)
Love the seguno email marketing. it's nice and easy to work with. if I ever have any problem, I always chat with the advisor. they are always willing to help but wished it was 24hrs support especially when we need it for a quick response when needed, it would be a great addition. The subscription is too high, needs to be even lower especially those that does not have 2,500 subscribers yet and dont have many sales monthly.
Thanks for taking the time to leave us 5 stars and for your suggestion. We're so happy to hear that you’ve been enjoying the app and our team recently. If you ever need more help, please don’t hesitate to reach out again.
So far it's been a really decent app, tutorials are good, customer service is really good, templates and automations are straight forward. Cost so far isn't too bad either.
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So far so good! The app is so helpful for beginners and the customer service is super great. i had customer support specialist Christina today and she was extremely helpful and patient with me as I fix my email newsletter. She offered many resources and tips that I can use to improve my email marketing and even had a similar sense of humor (that goes a long way, business can get boring you know)
Hello there, thanks so much for leaving us such a wonderful review, we really appreciate it! We're so glad to hear you're happy with Seguno so far and it's our pleasure to provide you with helpful support. That's what we are here for! Never hesitate to reach out if you need anything :) -Christina
The app works well and we're on day one of using the paid version and so far so good. The only thing I wish was available was an option to remind people to reorder based on past orders (replenishment emails). I see a lapsed customer option, but I don't see an option to populate emails with the products from their previous orders. Is that in the works any time soon?
Thank you so much for the review - we're glad to hear you're enjoying the app! We have a feature available for this automation need, and I just reached out directly and would love to connect and help! You should see an email in your inbox shortly :) Looking forward to connecting, and thanks again for the review! - Brian, Seguno
It's a great app. But does not update your subscription email list. They asked me if my customers opp for email marketing? I have 1500 customers that did noy get updated to their app when added to my store via csv file. my customers now from 1754, to 3000 don't get emails. So I have to update weekly on Shopify. So keep on top of these in Shopify!!! It's a lot of work.
Hi! We appreciate the updated review but would still love to connect and help you solve the subscriber issue you're running into. Our app is built so that as long as the subscriber data is getting into Shopify as you expect, then it's coming over to Seguno with no additional work needed. Please feel free to respond to our Support email or you can reach me directly at [email protected] and I'll be happy to help! Thanks, Brian
Seguno is easy to use and provides great support. They are rolling out more updates and templates and that's great. I love that they work within shopify, and are simple and easy to understand.
Hello there, thanks so much for taking the time to write a review, it really means a lot to us! We're so happy to hear that you're loving Seguno so far, if you ever have questions please feel free to reach out to support :)
As a startup, email marketing is new (and scary) to us, we tried so many platforms and we can tell Seguno is what we feel is best built and structured. The interface is easy to use and navigate The drag and drop email composer is the best we tried so far. Templates are nice Pricing is fair. We hope we can see email collection pop up, and replicate the website font. Overall, very satisfied as a new user, yet to launch our first campaign so fingers crossed.
Hello there, thanks so much for taking the time to leave us an insightful review, it really means a lot to us! We're happy to hear that you've found the app easy to use so far, please stay tuned as we are planning on building a pop-up form very soon. We sent you an email with some suggestions for alternatives in the meantime :)
I like the templates available in Seguno, and the automations. I would love if it could offer me more automation options, and make integrating smart text like customer names easier without having to use coding. MailChimp is much easier for these kinds of details, as is MailerLite. I have watched a few of the webinars provided by Seguno as well and have found these very helpful.
Hi there, thanks so much for your honest feedback and great review, we really appreciate it! We sent you an email with a few comments and would love to hear your thoughts on some of our ideas for improvement :)
Overall a very user friendly app that makes E-mail Marketing easier. The app still has a few minor limitations that if improved would make the app more robust, but overall it gets the job done. And their Customer Service is always amazing!
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)
I am using Seguno to customise mailers to our customers. Just started working with the app from today. They have some nice features and templates to work on.
Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!
I haven't been using this app for long but I am enjoying how I can use this to schedule my store's newsletters to be delivered to customers at specific times
Hello there, thanks for leaving us a review, we really appreciate it! If you have any suggestions or feedback about the app or how we can improve, please don't hesitate to reach out to our support team!
This app makes it so easy to send our regular email newsletters. I love that it is so simple to integrate collections and products. The transition from Mailchimp was simple, and it is great to be managing our customer database all in one place. I love that we can do tag-based automations, and I am looking forward to having access to automation series emails, which I read was on the roadmap for this app. I do wish the email signup form were more advanced. We have multiple newsletter options (daily, weekly, blog, etc.) and it would be nice to be able to have customers select their options on signup. We are going to create a custom solution to make this happen by creating our own signup form that auto-tags customers, but it is a feature that would have been very helpful if it came with the app. Also, it would be nice if there were an option to embed the sign up form on a different site. We use an external blog, and figuring out how to manage our blog subscribers is going to be a challenge that we didn't face when using Mailchimp.
Hello there, thank you very much for all of your kind words! We really appreciate your honest feedback. While you can't embed the signup form on another site, you can copy the newsletter form link and paste it on your blog so that new customers are both redirected to your store and can sign up there. If you have more questions about that, please don't hesitate to contact support!
They offer great features, easy to navigate and support team very helpful. Great app for marketing..
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