TARTA GELATINA review for Willdesk: Live Chat&AI Chatbot

1 / 5

June 27, 2025

This app sent a random automated reply to one of our customers, even though we had disabled the chatbot and any AI agent. Too risky. Not recommended.

Using app

3 months

Total reviews

7

Average rating

3.9

Developer Reply

Hi There, Thank you for taking the time to share your feedback. We really appreciate it. We are sorry to hear that an event of an unwanted reply happened to one of your customers. We value your experience, and have shared this incident to our product development team to find the root cause and resolve the problem. The team is always working to make Willdesk improve all user experience and provide solutions for all types of merchants. We would like to take the opportunity to connect directly with you and discuss how we can help your store requirements. Thank you again! Emma Willdesk Customer Support Team

Willdesk: Live Chat&AI Chatbot for Shopify
Willdesk: Live Chat&AI Chatbot
4.8 star
389 reviews

Shopify Live Chat App |AI Chatbot & Helpdesk for all...

Developer
Shopify App Store