Willdesk: Live Chat&AI Chatbot
Empower support with AI helpdesk, help center, Email inbox
Rating
4.8
feedback
370
chart
#1,086
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
32%
-
Less than a month
30%
-
Less than a year
21%
-
More than a year
3%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, highlighting the excellent customer service and support provided by the team. Users appreciate the quick responses, effectiveness of the AI chatbot, and the ease of use of the app. Many reviewers mention specific support agents like Nona and Mariadel who were particularly helpful and patient in resolving issues. The app is praised for its affordability, rich features, and the ability to centralize customer support communication. However, there are a few negative reviews mentioning issues with certain features not working correctly and concerns about the pricing transparency for additional AI features.
Highlights
Review RSS Feed
All reviews
March 10, 2026
客服服务快速有效
感谢您的赞美！😊 得知您认为我们的客服响应迅速且高效，我们深感欣慰。若您需要任何帮助，我们的团队随时待命，乐意为您提供支持。衷心感谢您的支持！🚀 此致 敬礼 金 | CWILL Willdesk 支持团队
March 8, 2026
love it
Thank you very much for taking the time to leave a review! 🌟🌟🌟🌟🌟 We really appreciate the 5 stars. We are delighted that you are happy with the customer support. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Regards, Sophie Willdesk Customer Support Team of CWILL
Jan. 30, 2026
Excellent support.
Thank you very much for taking the time to leave a review! 🌟🌟🌟🌟🌟 We really appreciate the 5 stars. We are delighted that you are happy with the customer support. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Regards, Emma Willdesk Customer Support Team of CWILL.
Jan. 26, 2026
Thank you so much for taking the time to leave us a wonderful review! We appreciate your feedback. We are glad that you are happy with the app. We promise to continue to strive in always trying to provide the best user experience. Please feel free to reach out to us anytime as you need support. We are available 24/7 to help out. 😇 Sophie Willdesk Customer Support Team of CWILL
Jan. 14, 2026
Incredible platform and quick customer service. Super affordable and has everything that we need
We really appreciate you taking the time to leave such kind words. Thank you very much. We are glad that you are happy with the app and the customer support. Your feedback means a lot to us, and we are available 24/7 as you may need help. 💛 We are commited to continue to strive in provide the best possible user experience. Thank you again! Emma Willdesk Customer Support Team
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