Willdesk: Live Chat&AI Chatbot
shopify live chat app, live chat app for shopify helpdesk
Rating
4.9
feedback
784
chart
#539
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
11%
-
Less than a month
25%
-
Less than a year
53%
-
More than a year
7%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the app team. Many users highlighted the quick response times and helpfulness of the support agents, mentioning them by name and expressing gratitude for their assistance. The app itself was described as user-friendly, packed with features, and offering great value for money. Users appreciated the ease of use, the integration with Shopify, and the variety of functions available, such as live chat and FAQ page creation. However, there were a few reviews that mentioned issues with instructions, slow support, and a lack of certain features like customization options.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 20, 2024
Thank you so much for taking the time to leave us 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team of Channelwill
Nov. 18, 2024
I am very satisfied with the service provided. The agent was responsive and handled my issue promptly. Thank you for the excellent support!
Thank you for sharing your wonderful feedback! 😊 We’re thrilled to hear that you’re very satisfied with the service and that our team could promptly assist you. Your satisfaction is our priority, and it’s rewarding to know we met your expectations. Should you need any further assistance or have additional questions, please don’t hesitate to reach out. We’re always here to help! Best regards, Kim|Willdesk Support Team of Channelwill
Nov. 17, 2024
Thank you for taking the time to leave 5-stars! We are very glad that you're happy with the platform. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team of Channelwill
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