Willdesk: Live Chat&AI Chatbot
shopify live chat app, live chat app for shopify helpdesk
Rating
4.9
feedback
746
chart
#620
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
14%
-
Less than a month
26%
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Less than a year
52%
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More than a year
3%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the app team. Many users highlighted the quick response times and helpfulness of the customer support team, making it easy to resolve any issues or questions. Users also appreciated the ease of use of the app compared to other similar apps they had used before. The integration with Shopify was seamless, and the app's features were found to be valuable and efficient for managing customer inquiries and support. However, there were a few users who mentioned minor issues with app functionalities, such as limited customization options and difficulties in editing certain features.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 25, 2024
Packed full of features at a great price. Support is also super quick if you have any questions. We've tried all of the customer service apps and this is by far the best one!
Thank you so much for your fantastic review! We're thrilled to hear that you find our app packed with features at a great price and that our support team has been super quick in addressing your questions. It's wonderful to know that, after trying various customer service apps, you consider ours the best. Your satisfaction is our top priority, and we're committed to providing you with the best experience possible. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Kim|Willdesk Support Team
July 21, 2024
i would recommend this app because of its great features and layout
Thank you so much for taking the time to leave such a great review! We are delighted to hear that you are happy with the app features and functions. Feedback keep us motivated to continue to improve the services that we provide. Please feel free to reach out as you require any form of support or have ideas and suggestions in how we can develop the platform. We're available 24/7 to provide help. We're always looking for opportunities to enhance our products and services to better serve all the users. Thank you again for your kind and nice words! Regards, Emma Willdesk Customer Support of Channelwill
July 11, 2024
Good, very good
Thank you for your kind review! We're delighted to hear that you're having a good experience with our app. Your satisfaction is our top priority, and we're here to help if you have any questions or need further assistance. Please don't hesitate to reach out. Best regards, Kim|Willdesk Support Team of Channelwill
July 11, 2024
We have just installed and integrated the app, but we can already say that the features are really diverse, and the apps from Channelwill generally seem to contain more than one initially thinks. We immediately had contact with support and spoke with Mariadel, who promptly addressed our concerns and questions and also unlocked some additional features for us. She was very helpful and competent - just as one would wish. I am excited to see how our customers will find the integration and look forward to the first messages and opportunities that will arise from it. Wir haben die App gerade erst installiert und integriert, aber wir können jetzt schon sagen, dass die Funktionen wirklich vielfältig sind und die Apps allgemein von Channelwill scheinbar alle mehr enthalten als man zuerst denkt. Wir hatten direkt auch Kontakt mit dem Support und sprachen mit Mariadel, die sich sofort um unsere Anliegen und Fragen kümmerte und uns auch einige weitere Features freigeschaltet hat. Sie war sehr hilfebereit und kompetent - wie man es sich wünscht. Ich bin gespannt wie unsere Kunden die Integration finden und freue mich schon auf die ersten Nachrichten und Möglichkeiten, die sich dadurch eröffnen.
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen mitzuteilen! Es freut uns zu hören, dass Sie mit den verschiedenen Funktionen unserer App zufrieden sind und dass Ihr anfänglicher Integrationsprozess reibungslos verlief. Es ist großartig zu wissen, dass Mariadel in der Lage war, sich umgehend um Ihre Bedenken zu kümmern und zusätzliche Funktionen für Sie freizuschalten. Wir bemühen uns, Ihnen den bestmöglichen Support zu bieten, und wir schätzen Ihr Feedback sehr. Wir sind gespannt, wie Ihre Kunden auf die Integration reagieren werden und freuen uns auf die Möglichkeiten, die sich daraus ergeben werden. Wenn Sie weitere Fragen haben oder Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind für Sie da! Nochmals vielen Dank für Ihre Unterstützung und dafür, dass Sie sich für Loloyal entschieden haben. Mit freundlichen Grüßen, Kim|Willdesk Support Team von Channelwill
July 2, 2024
Great customer service! Thank you.
Thank you so much for leaving a very wonderful review! We're thrilled to hear that you're happy with the customer service provided. Providing the best user experience is our top priority, and it's fulfilling to know that we have met your expectations. For any future inquiries, please feel free to send us a message. We're always here to help, the support service is available 24/7. Emma Willdesk Customer Support
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