Willdesk: Live Chat&AI Chatbot
The reviews for this Shopify App are mostly positive, highlighting the excellent customer service and support provided by the team. Users appreciate the quick response times, helpfulness, and professionalism of the support staff. The app itself is praised for its ease of use, great features, and AI-powered capabilities that streamline customer service processes. Many users find the app helpful in managing customer support efficiently and integrating multiple stores.
Review RSS feed
Excellent; the team is very professional.
Thank you very much for taking the time to leave a review! 🌟🌟🌟🌟🌟 We really appreciate the 5 stars. We are delighted that you are happy with the customer support. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Regards, Emma Willdesk Customer Support Team of CWILL.
Thank you very much for taking the time to send us your amazing rating! 🌟🌟🌟🌟🌟 We are delighted that you are happy with the app. We are commited to always try to achieve the best user experience for everyone. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Sophie Willdesk Customer Support Team of CWILL
I've been using this app for over a year, and even after subscribing to an annual plan, it still charges $30 every month. After contacting customer service for a refund, I purchased the annual plan again, but it still charges $10 extra every month. His hidden costs are very high.
Hi there, This is Sophie from the Willdesk Support Team of CWILL. Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating unexpected charges can be. We would like to clarify that our app does not intentionally apply hidden fees. We take billing concerns very seriously, and our team was able to resolve the billing issue promptly. Please give us another chance to make everything right. If we were able to fully help you with your concern, we would like to know your thoughts by changing the negative review you shared earlier. 🌹 We value your long-term support over the past year and hope to have the chance to make this right. Thank you so much! Sophie Willdesk Customer Support Team
Thank you very much for taking the time to send us your amazing rating! 🌟🌟🌟🌟🌟 We are delighted that you are happy with the app. We are commited to always try to achieve the best user experience for everyone. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Sophie Willdesk Customer Support Team of CWILL
very good , still getting to know it but it is helping a lot
Thank you very much for taking the time to send us your amazing rating! 🌟🌟🌟🌟🌟 We are delighted that you are happy with the app. We are commited to always try to achieve the best user experience for everyone. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Emma Willdesk Customer Support Team of CWILL
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