Willdesk: Live Chat&AI Chatbot
Shopify Live Chat App |AI Chatbot & Helpdesk for all...
Rating
4.8
feedback
389
chart
#640
All reviews
Dec. 2, 2025
Great customer service from the staff, very efficient app, AI bot is also very good once trained. Highly Recommend
Thank you very much for taking the time to send us a fantastic rating! ๐๐๐๐๐ We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. ๐๐ Thank you again! Best Regards, Sophie|Willdesk Support Team โจ
Dec. 2, 2025
Thank you very much for taking the time to send us a fantastic rating! ๐๐๐๐๐ We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. ๐๐ Thank you again! Best Regards, Kim|Willdesk Support Team โจ
Nov. 26, 2025
The service of Niccoe B. Is extremely good! The reply was very prompt and it was extremely helpful to me!
Thank you so much for your kind words! Weโre thrilled to hear that Niccoe provided you with prompt and helpful service. Your feedback means a lot to us, and weโre always here if you need anything else! ๐ Best Regards, Kim|Willdesk Support Team
Oct. 9, 2025
Met my needs very well and responded positively
Thank you so much for your kind feedback! Iโm glad to know that our team was able to meet your needs and provide a positive experience. Thank you for choosing Willdesk! Best Regards, Kim|Willdesk Customer Support
Oct. 6, 2025
The app include built-in live translation for chat conversations.
Thank you so much for taking the time to send your amazing feedback! ๐ We are delighted that you are happy app. We appreciate you taking the time to send us 5 stars. We promise to continue to try to always provide the best possible user experience to everyone. Please feel free to send us a message as you require support. We are always available to help out. ๐๐ Thank you again! Emma Willdesk Customer Support Team of Channelwill
Sept. 22, 2025
Big thanks to Sophie for helping us fix our issue so quickly. The app is incredibly easy to use, even for beginners, and we highly recommend it!
Thank you very much for taking the time to send us a fantastic rating! ๐๐๐๐๐ We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. ๐๐ Thank you again! Best Regards, Sophie|Willdesk Support Team
Sept. 17, 2025
Thank you very much for taking the time to send us a fantastic rating! ๐๐๐๐๐ We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. ๐๐ Thank you again! Best Regards, Kim|Willdesk Support Team
Sept. 12, 2025
J'ai reรงu un super service, les rรฉponses sont claires et rapides. Les personnes sont gentilles, elles nous donnent des conseils faciles ร suivre et nous font avancer plus vite dans la configuration du chat. Merci beaucoup
Merci beaucoup pour vos aimables paroles ! ๐ Nous sommes ravis d'apprendre que la rรฉactivitรฉ et les conseils de notre รฉquipe vous ont รฉtรฉ utiles pour configurer votre chat. Notre objectif est de rendre le processus clair et fluide, et nous sommes ravis d'avoir pu vous aider ร avancer plus rapidement. Nous apprรฉcions sincรจrement vos commentaires et restons ร votre disposition dรจs que vous en avez besoin. Cordialement, Kim|รquipe d'assistance Willdesk
Sept. 1, 2025
Very good๏ผ
Thank you for your kind feedback! This is Nona from the Willdesk Support Team. Weโre glad to know that you had a very good experience. If thereโs anything more we can do to assist you, please donโt hesitate to reach outโweโre here 24/7 to support you. โบ๏ธ
Aug. 20, 2025
Thank you very much for taking the time to send us a fantastic rating! ๐๐๐๐๐ We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. ๐๐ Thank you again! Best Regards, Kim|Willdesk Support Team
Aug. 7, 2025
Quick response time!
Thank you so much for taking the time to send a review. We really appreciate the 5 stars! ๐ We are happy that you liked the response time of our support team. We value your feedback. We will continue to try to provide best effort in driving the best possible user experience. Please feel free to send us a message if you require any form of support. We're available 24/7 to help out. ๐๐ Thanks again! Emma Willdesk Customer Support of Channelwill https://www.channelwill.com/
Aug. 7, 2025
Nona is the best
Thank you so much for your kind words! We're thrilled to hear that you think Nona is the best โ we agree! ๐ We'll be sure to pass along your praise. Looking forward to seeing you again soon! Best regards, Kim|Willdesk Support Team ๐
Aug. 4, 2025
Thank you very much for taking the time to send us a fantastic rating! ๐๐๐๐๐ We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. ๐๐ Thank you again! Best Regards, Kim|Willdesk Support Team
July 27, 2025
Gute App mit tollen Funktionen, sehr zu empfehlen
Using app
About 13 hours
Total reviews
1
Average rating
5.0
Vielen Dank fรผr Ihre freundlichen Worte und Ihre Empfehlung! Wir freuen uns, dass Ihnen die App und ihre Funktionen gefallen. Wenn Sie Anregungen oder Feedback haben, teilen Sie uns diese gerne mit โ wir sind stets bemรผht, uns zu verbessern! ๐ Mit freundlichen Grรผรen, Kim|Willdesk Support-Team
July 26, 2025
the support is very fast and helpful
Thank you so much for feedback! ๐ We are delighted that you are happy with the support you received. We appreciate you taking the time to send us 5 stars. We will to continue to strive in providing the best possible user experience to everyone. Kindly feel free to send us a message as you require support. We are always available to help out. ๐๐ Thank you again! Emma Willdesk Customer Support Team of Channelwill
July 18, 2025
le meilleur chat pour votre boutique Shopify et de loin le chatbox booster ร l'ia est tres facile ร mettre en place et le support est vraiment efficace je recommande
July 11, 2025
I just downloaded the app and had some email integration issues. Support helped and now it is working. great support from Nona.
Thank you so much for taking the time to leave us your amazing review! We are delighted that you received great support and was able to assist you effectively. Your feedback motivates us to keep improving and delivering the best potential experience. Please feel free to reach out to us as you may need help. We are always available to provide assistance. Best Regards, Emma Willdesk Customer Support of Channelwill https://www.channelwill.com/
July 7, 2025
I feel the live agent is very nice and helpful. They responded quickly and guided me clearly through the setup process. As a new user migrating from Shopify Inbox, I really appreciate the support. Looking forward to using Willdesk more for my store!
Thank you so much for the wonderful 5-star review! ๐ We're thrilled to hear that you had a great experience with our live support team. It's always our goal to provide quick, clear, and friendly assistanceโespecially for new users like yourself transitioning from Shopify Inbox. We truly appreciate your support and look forward to growing with you as you continue using Willdesk for your store. If you ever need anything, we're just a message away! ๐๐ Sophie Willdesk Customer Support of Channelwill
July 2, 2025
Thank you very much for taking the time to send us 5 stars! ๐๐๐๐๐ We are delighted that you are happy with the app. We promise to always try to achieve the best user experience for everybody. Kindly feel free to send us a message if you need any form of support. We are always available to help out. ๐๐ Thank you again! Emma Willdesk Customer Support Team of Channelwill https://www.channelwill.com/
June 30, 2025
Thank you so much for the 5 stars! ๐ We are glad that you are happy with the app. We appreciate you taking the time to send a valuable feedback. We promise to continue to drive consistency in providing the best user experience. Please feel free to send us a message if you require any form of support. We're available 24/7 to help out. ๐๐ Thanks again! Sophie Willdesk Customer Support of Channelwill