![Willdesk: Live Chat&AI Chatbot for Shopify](https://cdn.shopify.com/app-store/listing_images/673d790b75b35b386731af3858a46f6c/icon/CL6_nMaGrocDEAE=.png)
Willdesk: Live Chat&AI Chatbot
shopify live chat app, live chat app for shopify helpdesk
Rating
4.9
feedback
762
chart
#600
All reviews
Rating Breakdown
May 30, 2024
Pour le moment l'application à l'air de bien marcher, et le support a été très réactif pour nous aider à résoudre avec succès notre blocage.
Merci pour votre retour positif ! Nous sommes ravis d'apprendre que l'application fonctionne bien pour vous et que notre équipe d'assistance a pu vous aider rapidement à résoudre votre blocage. Votre satisfaction est notre priorité absolue et nous nous engageons à vous offrir la meilleure expérience possible. Si nous pouvons faire autre chose pour améliorer votre expérience, veuillez nous le faire savoir. Vos idées sont inestimables et nous sommes là pour garantir que tout se passe bien pour vous. 🤗❣️ Cordialement, Mariadel Service client Willdesk 🌟
Feb. 20, 2024
Very helpful. I like it so far!!
Thank you for your feedback and for sharing your experience! We're delighted to hear that you found our service helpful and that you're enjoying it so far. If there's anything more we can do to enhance your experience or address any concerns you may have, please feel free to reach out. We're here to assist you every step of the way! Best Regards, Nona🥰 Willdesk Team
Jan. 4, 2024
Thank you so much for taking the time to rate our app. We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. At Willdesk, we are committed to delivering exceptional service and are always looking for ways to improve. If there's anything specific you enjoyed about your experience or if there are any areas where you think we could enhance our service further, we'd love to hear more from you. Your insights are valuable to us, and we are dedicated to ensuring that each customer has an excellent experience. We look forward to the opportunity to exceed your expectations in the future. Best regards, Mariadel
Sept. 5, 2023
Great customer service.... Unfortunately there is no Instagram DM integration
Thank you for your review! We're thrilled you've had a positive experience with our service. While we currently don't have Instagram DM integration, you can sync Instagram messages to your Facebook page inbox. Then, integrate Facebook with our app for streamlined message management. Good news! Our developers are actively working on direct Instagram integration, coming soon. 😊 Your feedback helps shape our service. If you have questions or need assistance, reach out to our team. We're here to support you. Thank you for your input! 🙌 If there's anything else to improve your experience, please let us know. It will mean a lot to us! We're here for you! 🌟 - Mariadel
July 9, 2023
Support is great!!. The app needs a little more work on the integrations but I'm sure they will get there soon.
Thank you for your feedback! We're glad to hear that our support team has been helpful to you. We appreciate your patience as we continue to work on improving our integrations. Rest assured that we're always striving to provide the best possible experience for our users. - Joewelyn🌹
May 6, 2023
Ottima app, peccato che il piano gratuito duri solo un mese. Assistenza veloce e disponibile, grazie Mia, sei stata davvero gentile!
Grazie per aver dedicato del tempo per scrivere il tuo feedback! Apprezziamo molto l'iniziativa di completare il nostro sondaggio. È un onore per noi fornirti un servizio eccellente ed è evidente che non siamo stati all'altezza delle tue aspettative. La tua risposta dimostra che abbiamo margini di crescita e possiamo fare di meglio. 😊 Se potessi dirci cosa potremmo fare in modo efficace e migliorare la tua esperienza, sarebbe fantastico. Siamo entusiasti di sentire cosa hai da condividere. Buona giornata!~🌹 Distinti saluti, Mia | Supporto Willdesk
Dec. 15, 2022
It is a good app and customer support is helpful. It would be perfect if with more auto-reply features.
Thank you for feedback. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. Thank you for your suggestion and we will work on the Auto-reply feature. Once it was released, we will tell you as soon as possible. Best Regards, Ashley|Willdesk Support
July 14, 2022
gostei demais top melhor impossível, quero cada dia melhor...............................................................................................................
Caro usuário valioso, Estamos muito obrigado, por nos deixar comentários encorajadores. A equipe gostaria de saber mais sobre sua sugestão e faremos um esforço para melhorar. Por favor, confie em nós. Cumprimentos, Equipe Willdesk
June 29, 2022
Fijne app, mag betere eigen in te stellen vormgeving van de FAQ-pagina hebben. Verder prima ondersteuning van Molly ;)
Bedankt voor het geven van feedback. We zijn erg dankbaar dat we je goed van dienst zijn geweest. We zullen heel hard aan je suggestie werken, heb alsjeblieft geduld met ons. We zullen u op de hoogte houden en we staan altijd voor u klaar om u van dienst te zijn! Vriendelijke groeten, Molly|Willdesk-ondersteuning
May 16, 2022
安装时不确定是否时网络问题,一直打不开安装不了,试了好长时间才成功的,平时联系客服有事也会出现这个问题,其他都很好,但是希望可以增加一项,频道里可以添加另外的独立页面且可以自己选择排版,追踪订单数量可以放开限制。
非常感谢您关于我们app的宝贵建议,我们的开发技术人员已经根据您提出的问题马上进行了排查和维护,请您放心,问题马上就能得到解决!关于订单查询量的事宜您可以找我们的客服人员为您开放权限哈~我们会立即帮您解锁至尊VIP无限制查询权限!最后请允许我代表willdesk团队成员向您表示我们的感谢!您的支持和建议是我们前进的最大动力! 最真挚的祝福 Kelly/willdesk support
Feb. 19, 2022
Everything is good so far. I just installed it. Hopefully I can leave another review after i receive messages from my customers
Thank you for your positive review. Should you have any problems, feel free to contact us. We are always here to help. Regards, Esther
Feb. 3, 2022
I just started using the app, it's fine, for now I'm happy with it. I like quick support and a simple menu.
Hi there, Thank you for your approval. It's our pleasure to help you. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us. Thanks again for your support. Have a wonderful day~ Regards Esther
Jan. 6, 2022
I just installed this app due to the reviews, seems positive. I'm currently editing my FAQs and it's seamless and easy. I also needed to upgrade to pro to continue and support offers it for free which is great! Looking forward to using this app.
Hi On The Table, Thank you for your approval. We value your feedback and your support means a lot to us. We will keep going to offer better service. If there is anything else we can help, please feel free to contact us. Thanks again for your support. Have a wonderful day! Regards Anne