Filljoy Sell by Weight for POS
Filljoy is a highly praised app by ecommerce merchants, particularly those running refill stores or businesses that sell products by weight. The app is commended for its ease of use, intuitive interface, and reliability, making day-to-day operations smoother and more efficient. Customers appreciate the exceptional customer service provided by the Filljoy team, who are quick to respond to queries and offer practical solutions, including video calls for troubleshooting. The app has been described as essential for streamlining refill services and improving checkout processes, with many users stating they couldn't run their stores without it. However, there are some concerns about occasional loading issues and compatibility with certain types of stores, such as grocery stores that require decimal inputs for weighing products.
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Incredible app and customer service. A+, highly recommend.
Love this app and praying the not creating of temporary products will be just what I need to make end of year processing more efficient!
The app works smoothly and the support is quick and reactive
We’ve been using Filljoy for our refillery services at Pretty Clean Shop, and it’s honestly the tool we rely on the most day-to-day. The app is incredibly easy and fast to use, very intuitive and user-friendly, which makes a huge difference in a busy retail environment. It runs smoothly and reliably, and we rarely experience any issues. On the rare occasion that something does come up, their customer service is outstanding. The team responds quickly to everything, from simple questions to more complex problems, and always provides clear answers and practical solutions. If needed, they even go as far as offering video calls to walk you through things and make sure everything is resolved. Overall, Filljoy has been an essential part of our operations, and we highly recommend it to any business looking to streamline their refillery services.
Horribly slow, sometimes doesn't load. Too bad shopify didn't mention you can't enter decimals into their program until AFTER we transferred entire grocery store. Maybe they've never been in a grocery store and didn't realize a good portion of food is weighed at register. Adds about 5 minutes per customer to ring up. We are now just using calculators at the register and ringing up as misc. Don't bother with this one.
Hi there, Sorry to hear this has been your experience - that’s certainly not how the app is intended to be used. Regarding performance, adding multiple minutes per customer is not typical behavior we see across stores using the app. We weren’t able to find any recent support tickets from your team, but we’re happy to take a look at what’s going on in your specific setup if you email us a video of what you're experiencing at [email protected].
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