Filljoy Sell by Weight for POS for Shopify

Filljoy Sell by Weight for POS

Add sell by weight & length items directly into your...

Rating

4.4

feedback

37

Reviews

chart

#2,905

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    14%
  • Less than a year
    49%
  • More than a year
    38%

Reviews Summary

Filljoy is highly praised for its ease of use, reliability, and exceptional customer service. Users appreciate the app's intuitive interface, seamless operation, and the quick responses from the support team. The app has been described as essential for businesses looking to streamline refill services and sell products by weight. On the downside, some users have reported issues with slow loading times, especially in busy retail environments, and difficulties with entering decimals for weighted products. Despite these challenges, Filljoy remains a valuable tool for many merchants, offering significant benefits in terms of efficiency and customer service.

Highlights

Ease of use, reliability, exceptional customer service
Essential for streamlining refill services and selling products by weight
Issues with slow loading times and decimal entry challenges

Rating Breakdown

  • 5
    92% (34 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (3 ratings)

Reviews with Text

  • 100% (37)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 14, 2026

We’ve been using Filljoy for our refillery services at Pretty Clean Shop, and it’s honestly the tool we rely on the most day-to-day. The app is incredibly easy and fast to use, very intuitive and user-friendly, which makes a huge difference in a busy retail environment. It runs smoothly and reliably, and we rarely experience any issues. On the rare occasion that something does come up, their customer service is outstanding. The team responds quickly to everything, from simple questions to more complex problems, and always provides clear answers and practical solutions. If needed, they even go as far as offering video calls to walk you through things and make sure everything is resolved. Overall, Filljoy has been an essential part of our operations, and we highly recommend it to any business looking to streamline their refillery services.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

1 / 5 Share

April 8, 2026

Horribly slow, sometimes doesn't load. Too bad shopify didn't mention you can't enter decimals into their program until AFTER we transferred entire grocery store. Maybe they've never been in a grocery store and didn't realize a good portion of food is weighed at register. Adds about 5 minutes per customer to ring up. We are now just using calculators at the register and ringing up as misc. Don't bother with this one.

Using app

11 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Sorry to hear this has been your experience - that’s certainly not how the app is intended to be used. Regarding performance, adding multiple minutes per customer is not typical behavior we see across stores using the app. We weren’t able to find any recent support tickets from your team, but we’re happy to take a look at what’s going on in your specific setup if you email us a video of what you're experiencing at [email protected].

5 / 5 Share

April 5, 2026

We have used this app for the last 3 years for our refill store and it has worked great! Derrick and the other staff are super quick to respond which has been so helpful for troubleshooting. Couldn't have done it without it!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Filljoy has been such an essential part of our refill store for the past 3 years and counting. The customer service is exceptionally amazing and helpful for any troubleshooting & the app itself has been a great service and feature for all of our customers.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

We use this app to tare and weigh refill products in our store, it's seamless, easy to use and makes checkout so much easier and error-free. Plus the support staff is very responsive and has helped us resolve issues quickly and diligently. I wouldn't be able to have my little refill shop function as well without this app.

Store

usefull

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you Adriana for the kind review!

All reviews

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