Filljoy Sell by Weight for POS
Filljoy is a highly praised app by ecommerce merchants, particularly those running refill stores or businesses that sell products by weight. The app is commended for its ease of use, intuitive interface, and reliability, making day-to-day operations smoother and more efficient. Customers appreciate the exceptional customer service provided by the Filljoy team, who are quick to respond to queries and offer practical solutions, including video calls for troubleshooting. The app has been described as essential for streamlining refill services and improving checkout processes, with many users stating they couldn't run their stores without it. However, there are some concerns about occasional loading issues and compatibility with certain types of stores, such as grocery stores that require decimal inputs for weighing products.
Review RSS feed
We’ve been using Filljoy for our refillery services at Pretty Clean Shop, and it’s honestly the tool we rely on the most day-to-day. The app is incredibly easy and fast to use, very intuitive and user-friendly, which makes a huge difference in a busy retail environment. It runs smoothly and reliably, and we rarely experience any issues. On the rare occasion that something does come up, their customer service is outstanding. The team responds quickly to everything, from simple questions to more complex problems, and always provides clear answers and practical solutions. If needed, they even go as far as offering video calls to walk you through things and make sure everything is resolved. Overall, Filljoy has been an essential part of our operations, and we highly recommend it to any business looking to streamline their refillery services.
Horribly slow, sometimes doesn't load. Too bad shopify didn't mention you can't enter decimals into their program until AFTER we transferred entire grocery store. Maybe they've never been in a grocery store and didn't realize a good portion of food is weighed at register. Adds about 5 minutes per customer to ring up. We are now just using calculators at the register and ringing up as misc. Don't bother with this one.
Hi there, Sorry to hear this has been your experience - that’s certainly not how the app is intended to be used. Regarding performance, adding multiple minutes per customer is not typical behavior we see across stores using the app. We weren’t able to find any recent support tickets from your team, but we’re happy to take a look at what’s going on in your specific setup if you email us a video of what you're experiencing at [email protected].
We have used this app for the last 3 years for our refill store and it has worked great! Derrick and the other staff are super quick to respond which has been so helpful for troubleshooting. Couldn't have done it without it!
Filljoy has been such an essential part of our refill store for the past 3 years and counting. The customer service is exceptionally amazing and helpful for any troubleshooting & the app itself has been a great service and feature for all of our customers.
We use this app to tare and weigh refill products in our store, it's seamless, easy to use and makes checkout so much easier and error-free. Plus the support staff is very responsive and has helped us resolve issues quickly and diligently. I wouldn't be able to have my little refill shop function as well without this app.
Thank you Adriana for the kind review!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.