All reviews

Rating Breakdown

  • 5
    94% (34 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (2 ratings)

Reviews with Text

  • 100% (36)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 19, 2025

excellent!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

Been using them for a year and it solved a glaring Shopify shortcoming.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you Chris for the kind review!

5 / 5 Share

June 1, 2025

Best customer care without fail! Highly recommend

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2025

We love Filljoy! I don't know how we would function without it. They make checking out our customers by ounces so easy and customer support is so quick to answer. Thank you!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2025

Works great! Could not run my store without this app! Never any issues!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Marla for the review!

5 / 5 Share

May 5, 2025

Our business (bulk refill store) would not exist without the Filljoy App. Derrick and team are very responsive when problems or questions arise. At the time of initial set up, over 3 years ago, Derrick himself was on the phone to walk us through each step. Filljoy has also been helpful with recommendations on best prices for scales and tablets, even procuring used tablets and re-selling to us. The interface is less user friendly(small font, not as intuitive) after the Shopify upgrades, but we're optimistic it will improve over time

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Heather and team for the kind words!

5 / 5 Share

May 1, 2025

A Must-Have App for Every Refillery! Filljoy made our refillery feel like magic! As a small-footprint store, space and efficiency are everything—and Filljoy delivers. It streamlined our entire refill process, from organizing our full catalog to letting customers capture their tare weights digitally—no pens or paper required. Beyond the intuitive functionality, the support from the Filljoy team has been outstanding. They're responsive, helpful, and genuinely care about your success. If you're running a refillery, this app is an absolute game changer. 10/10 recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

April 30, 2025

Paying $25/month for very little. This is designed optimally for wholefood stores and similar. The outlay cost of $25 MINIMUM a month is ludicrous. At best, this app takes 5 minutes to load on your POS and then literally slows down every transaction to a crawl.

Using app

9 months

Total reviews

3

Average rating

1.0

Developer Reply

Hi SW Coast Refills, we're sorry you had the experience you did with our app. We checked and our team never received a support ticket from you, and your account also never accepted our app's billing charge after you installed it most recently in Jan 2025 so you were never billed this year, and this is also why the app may not have loaded correctly for you when you tried it. We wish you the best in finding a solution that fits your needs.

5 / 5 Share

April 28, 2025

Esta aplicación es fundamental en la operación de nuestra tienda. Cada vez que tenemos dudas o algún problema, el equipo de Soporte nos da respuestas y soluciones rápidamente. Saludos al Equipo Filljoy.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

March 10, 2025

Paying $20/month for absolutely nothing. On it's best day, the Sell by Weight App will take 5 minutes to load on your POS and slow you down. On it's worst day, it shows a blank screen or opens to the 'set up' screen. We have found it to be incredibly frustrating and now it doesn't work at all. We have not been able to use it since last week when they "updated it" and seemingly broke it. We opened a support case which hopefully gets resolved soon, as we are paying for this service.

Using app

Over 2 years

Total reviews

8

Average rating

2.4

Developer Reply

Hi Hadley, we spoke yesterday on the phone. We're sorry for the frustration you experienced with our app - the issues you mentioned in your review were unfortunately caused by Shopify and outside of our control as a third party developer, but our new tile should load noticeably more quickly. If you'd like to give our app another try, you can follow the instructions we emailed to you.

5 / 5 Share

March 12, 2025

We had a problem with sell by weight app, but the company reached out and walked me through the process. So far, it's working exactly as it's supposed to. I have to say it was actually nice talking a person on the phone instead of a robot or being redirected for 4 hours like all the other apps. 5 stars now, thank you

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hi ASAP Stone and Landscape Supply, we're sorry you ran into issues with our app during this transition. We checked and don't believe we ever received a support request from you - we've sent you a separate email as we'd love to help get you back up and running, we hope you'll give us the opportunity to make this right for you.

5 / 5 Share

Feb. 19, 2025

app works well and team provides excellent and prompt customer support

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Hannah Jane for the kind review!

5 / 5 Share

Dec. 4, 2024

Derrick and his team are amazing and are always willing to help with whatever our company needs. We run a direct to consumer meat business and use a variety of the FillJoy apps for our various sales channels. Every time we have had any sort of issue of specialty thing that we have needed Derrick and his team are right there answering our millions of questions and coming up with new and improved beta versions of their apps for us to try. We truly wouldn't be able to run our business on a platform like Shopify without the Filljoy apps!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

We are happy to find this amazing App "Sell Products by Weight in Shopify POS". For products that need to be sold by weight, this helps us a lot and they are willing to hear our opinions and improve them. Well done!! On behalf of all the staff at our store, I would like to say "Thank you very much Filljoy - Derrick"

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks Rebecca for the kind review!

5 / 5 Share

June 11, 2024

Great customer service

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2024

Our biggest barrier to migrating to shopify was solving for being able to sale by weight. This app has been phenomenal for us. It slows our POS process down slightly, but the outcome has been very worth it and the performance of the app has been overall very stable once we got up and running

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind review!

5 / 5 Share

March 13, 2024

I have great experience with the app and the builder of the app. They are very nice and talented. Always recommended Filljoy!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

Filljoy gives great support and their apps are the best solutions to sell products by weight available in the app store

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2023

This app is the perfect solution to easily sell Bulk Products at your store. Not only does the app include a lot of great features and functions but the support from Derrick and his team is amazing. Thank you!

Store

Sustain

Using app

3 days

Total reviews

4

Average rating

4.0

5 / 5 Share

May 31, 2023

So happy I found this app. This is the first set up I have found where I can sell by weight but also have the items taken out of my inventory individually. When I had one set up question, they were quick to respond and get it fixed for me. Definitely glad I added it onto our shopify store.

Store

KNeticx

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much Kaitlyn for the kind review!