All reviews

Rating Breakdown

  • 5
    68% (80 ratings)
  • 4
    5% (6 ratings)
  • 3
    5% (6 ratings)
  • 2
    5% (6 ratings)
  • 1
    16% (19 ratings)

Reviews with Text

  • 100% (117)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 20, 2026

App only allows 100 variants to be imported from Shopify, despite that limitation being lifted from Shopify itself months ago. Agents had no idea about this until we notified them, and first tried to argue that it wasn't their limitation... They "opened a ticket" and assured they'd update as the ticket progresses, but we have heard nothing from them other than when we reach out for updates. Was told when we did our October check-in that they were about to roll out testing, and yet, still nothing. Several variants have been managed manually for months now. An absolute nightmare for our small team, and now we are having to shop around for an inventory manager that can actually manage our inventory... Very disappointed in what was once a decent service.

Using app

--

Total reviews

4

Average rating

4.0

1 / 5 Share

Dec. 24, 2025

Products are syncing when we publish on sales channel for the first time. After that there is no real time syncing of price and inventory. So we had oversold products. Support is very fast but we only get basic and generic feedback. Videos are very basic. Nobody really looks at our issue. Cannot resolve issues. I have now received the information that free plans sync only every 2 hours and paid plans sync every 15 minutes. This clarifies my issue, but I had not seen anywhere this information before. With free plan you still have the risk of overselling if you get an order within the 2 hour sync cycle. I changed my rating to 3 stars. New update: this app is definitely not syncing correctly. We had 2 orders on eBay for products no longer available. We had to cancel the orders. Not good for customers, not good for complying with eBay policies. It looks like the "eBay listings" on the app do sync with listings on my "base" inventory downloaded on the app. But the eBay listings on the app do not actually sync with products already listed on eBay, after having listed them on eBay from the app. The sync only happens the first time they are listed on eBay, but no sync afterwords with eBay. These orders were in fact no longer in stock since August 25!! Still showing available on eBay. No longer showing available from the products downloaded to the app. Avoid this app to avoid embarassment with customers and risk for not complying for eBay rules. This can be very costly. We have about 20,000 products, of which 622 on eBay. Impossible to keep checking each and every product one by one.

Using app

12 days

Total reviews

1

Average rating

1.0

Developer Reply

We sincerely appreciate you taking the time to update your review and share these additional details about your experience. Issues like overselling are exactly what we want to help prevent, and we take your concerns seriously. I want to address your latest update directly: Sellbrite is designed to continuously sync inventory from Sellbrite to each of your sales channels. This means that when items sell on eBay (or any connected channel), those inventory changes should sync back to Sellbrite, and then out to all other channels within your plan's sync interval. The situation you're describing, where products sold in August were still showing as available on eBay in December, suggests something may be misconfigured in your account setup. This is not normal behavior for our app, and we'd very much like the opportunity to investigate what's happening. Our support team has reached out multiple times to gather specific examples and review your account configuration, but we haven't been able to connect with you yet. We genuinely want to resolve this for you and ensure Sellbrite works reliably for your business. Please respond to our support emails or reach out directly so we can investigate your specific setup and make this right. We're here and ready to help as soon as we hear from you.

5 / 5 Share

Nov. 15, 2025

Great little app, I have been using it for years with few issues. It's the only app around with a useful free plan that can sync your Shopify store inventory with Etsy and Ebay. Very easy to use.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

1 / 5 Share

May 6, 2025

We’ve been experiencing serious issues with Sellbrite allowing Amazon to oversell our inventory for over a month now. Initially, we assumed it was a mistake on our end, but after closely monitoring the situation, we discovered that Sellbrite was not syncing any inventory data from our Shopify store. Multiple products that are marked as drafts with zero inventory in Shopify are still showing quantities of 5–10 in Sellbrite. We reached out through live chat in hopes of resolving the issue, but after waiting seven days with no action taken to even open a support ticket, we’ve had enough. We're removing the app from our store and actively seeking a more reliable solution. If you're a business managing a large catalog and need accurate inventory syncing with Amazon, this is definitely not the solution.

Using app

Over 3 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking the time to provide a review. We apologize if there was some sort of miscommunication on this. We did reach out multiple times to try and help resolve the issue you were reporting but never received a response back. If you are still seeing a problem with your inventory please contact us so that we can prioritize getting this resolved for you immediately. Accurate inventory management is critical, and we're committed to making this right.

5 / 5 Share

June 22, 2025

Highly Recommend Sellbrite! Sellbrite has been an absolute game-changer for my inventory management! Their team is responsive, helpful, and truly dedicated to their customers. I’ve always felt supported and valued while using their platform. A special shoutout to Lilah, who provided exceptional service—her knowledge and assistance made all the difference! Thank you, Sellbrite team, for your outstanding support and commitment to excellence! Would definitely recommend to anyone looking for a reliable inventory management solution!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Sharon from Sellbrite has been a HUGE help helping me with problems we had with the shopify store. A+

Using app

About 9 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

I have been with sellbrite for a couple of years and have two accounts. The on account is for son and he periodically makes things for me to post for him. It is not daily or weekly. Well, we have been working on Christmas stockings and I wanted to post them. Unfortunately, our tokens had expired and we were not able to get them back. I talked to my SEO person and they tried to help where they could but still no tokens to be able to post. Everyone at Sellbrite worked and worked with me to get this back up and running. Finally, I got my Christmas present, they (as a team) got me back up and running on both sites. I am so happy about that. With this company, you are definitely in good hands and they will work until the matter is fixed or resolved. Hands down, they are the best to work with it.

Using app

About 3 years

Total reviews

1

Average rating

5.0

3 / 5 Share

June 14, 2024

you cannot do a live API feed to the inventory catalog. you cannot continue to import data once the product catalog is setup. it is all csv updates nothing automated. the data to amazon you can only do 1 price you cand do business price, lowest price, sale price. the info to ebay you cannot do specifications. if you wan to update inventory in a significant way its all b y hand or spreadsheet which was the same technology as he 1980s. this site is good for less than 100 products.

Using app

20 days

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for taking the time to leave a review! Sorry if there was any previous confusion on this, but you can use our API to make live inventory updates. Our API allows you to build automation to our system doing the following things: Push Products = Add or edit product data to our system. Pull Products = Export product data from our system. Push Inventory = Add or edit inventory to the products in our system. Pull Inventory = Export inventory data from our system. Pull Orders = Export orders from our system Update Shipments = Input shipment details on orders in our system More information about using our API can be found at developer.sellbrite.com. It is true that once products are established in your account updates to the product details will need to be made either within the Sellbrite dashboard or using a product CSV file. However, you can run additional imports to bring in new listing data or build new products at any time. We will be reaching out to address any additional concerns and to make sure Sellbrite is a good fit for your business. We appreciate the feedback!

5 / 5 Share

May 31, 2024

I've been using Sellbrite to sync product inventories across multiple sales channels, and it's been a fantastic tool. The ability to create products in one place and then post them to all other sales channels has simplified my workflow tremendously. Customer service has been easy to access, and any issues I've encountered were addressed promptly. It's user-friendly and efficient, making multi-channel selling a breeze. Highly recommend for anyone looking to streamline their online sales!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! We're happy to hear you had a good interaction with the support team.

4 / 5 Share

May 8, 2024

It pulls in data beautifully. If you want a consolidated picture of the transactions on your sites this is it. It doesn't cross sync and update inventory to prevent overselling a product across multiple platforms though. Youchave to still update each inventory manually. So sell 2 on azon you need to manually gocinto ebay and adjust inventory. Also once products are created there is no easy way to delete them. And there's not an easy filternsydtem to keep from pulling in specific inventory. If you only want 2000 of 1000 products from shopify it will bring all 100p and you will have to sort and filter sellbrite.sp it's all or nothing. Response to their response: and there it is... it must be the customers fault... nothing attracts a small business owner more than blaming them. We pointed out the problems. Nobody provided an answer that we could follow. It must be our fault. Love it.

Using app

About 2 months

Total reviews

10

Average rating

2.0

Developer Reply

Thank you for your feedback! There may have been some confusion as Sellbrite's primary feature is the ability to synchronize inventory across your channels and prevent overselling. If you weren’t seeing your inventory syncing between your channels, then it's possible you may not have had the inventory sync feature enabled. This does need to be enabled after you set up your account so we can start syncing inventory for you. This is to help prevent the system from syncing incorrect quantities to your channels during your setup/onboarding process. We would be happy to assist you in setting up these features if you ever revisit Sellbrite in the future!

5 / 5 Share

May 1, 2024

Fantastic support in getting things set up...could not have done it without them! Sharon was super patient while I asked countless questions. Thank you!

Using app

2 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! We're happy to hear about your positive experience working with Sharon! -Mike

5 / 5 Share

April 10, 2024

GREAT CUSTOMER SERVICE! EXCELLENT SOFTWARE!

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

We're always very happy to see a new 5-star review! Thank you for taking the time to provide this rating and review! -Mike

5 / 5 Share

April 3, 2024

The app has functioned just as it's supposed to so far. I'm not the most tech savvy person, I mean I'm not facebook user bad, but E-commerce is definitely a new frontier. When I got in touch with their online support, they were really helpful in answering my questions and addressing any concerns I had.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with our app and our support teams. We're thrilled to see your 5-star rating. Good luck on your E-Commerce journey! -Mike from Sellbrite

5 / 5 Share

Oct. 31, 2023

LIFE-CHANGING

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much! We're thrilled to see this wonderful rating and review! -Mike

4 / 5 Share

Aug. 25, 2023

Great online support & app seems to function well. It does require a little maintenance as sometimes it seems that features bug out. Really a great system and a huge time saver.

Using app

8 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for taking the time to provide us with this rating and review! -Mike

5 / 5 Share

Aug. 3, 2023

So far the app has worked as designed. I'm using the free plan with the intention of upgrading to a paid version. I took a lot of time and error comparing various different apps and this one by far answered all my concerns. I contacted online support and they were able to answer and address whatever concerns that I had. They even took the time to educate me on the various functions that would benefit me greatly.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with our app and our support teams! We're thrilled to see the 5 star rating. -Mike

5 / 5 Share

July 27, 2023

5 stars, amazing service, especially Steven, was an absolute treat, he was very receptive and gave quick and useful replies

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to read about your excellent experience working with Steven! Thanks for taking the time to provide us with this rating and review! -Mike

5 / 5 Share

July 26, 2023

I have had some problems but every time I write someone, I get a response and they work with me to get the correct response. It really helps with inventory. Yes, I will admit ebay is slow but it is all on ebay not on Sellbrite. Etsy is always spot on which tells me it is ebay. They just can't seem to keep up. I try to stay on top of inventory which helps Sellbrite know what my inventory is. Great people to work with.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're very pleased to see this new 5 star rating! Thank you for taking the time to share your experience with us. -Mike

1 / 5 Share

July 19, 2023

I have been rather patient with this app to give it a chance...but I highly suggest finding another alternative. The 2-hour update time is ridiculous, causing overselling. And most times the inventory still is still never accurate. Listings from eBay to Shopify do not sync properly. Sellbrite was still pushing out or showing inventory on items that I had at 0 or archived in Shopify. I completely deleted all active listings to prevent overselling several times to re-upload, which is the point of having software like this...but it fails. Small business owners will just have to cough up the money for a good integration, but this one IS NOT THE ONE.

Using app

8 months

Total reviews

8

Average rating

4.5

Developer Reply

We're very sorry to hear that you're unhappy with the app and experiencing an issue with syncing your listings. 2-hour syncs do come standard with the free plan that you’re currently on, but all of our paid plans come with 15-minute sync times. We'll be sure to reach out to you so that we can investigate any issues you’re seeing and work towards getting things working as intended. Thank you. -Mike

5 / 5 Share

July 19, 2023

I have to give this company and it's team a five star. This is unusual for me to give such a high rating. The customer service has been off the hook. The solutions that have been provided me for multiple listings is exactly what I have been looking for.

Using app

5 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you very much! We're thrilled to see this 5 star rating and review! -Mike