Sellbrite
Easily sell on Amazon, eBay, Etsy, Walmart & more
Rating
4.3
feedback
195
chart
#302
All reviews
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June 14, 2024
you cannot do a live API feed to the inventory catalog. you cannot continue to import data once the product catalog is setup. it is all csv updates nothing automated. the data to amazon you can only do 1 price you cand do business price, lowest price, sale price. the info to ebay you cannot do specifications. if you wan to update inventory in a significant way its all b y hand or spreadsheet which was the same technology as he 1980s. this site is good for less than 100 products.
Thanks for taking the time to leave a review! Sorry if there was any previous confusion on this, but you can use our API to make live inventory updates. Our API allows you to build automation to our system doing the following things: Push Products = Add or edit product data to our system. Pull Products = Export product data from our system. Push Inventory = Add or edit inventory to the products in our system. Pull Inventory = Export inventory data from our system. Pull Orders = Export orders from our system Update Shipments = Input shipment details on orders in our system More information about using our API can be found at developer.sellbrite.com. It is true that once products are established in your account updates to the product details will need to be made either within the Sellbrite dashboard or using a product CSV file. However, you can run additional imports to bring in new listing data or build new products at any time. We will be reaching out to address any additional concerns and to make sure Sellbrite is a good fit for your business. We appreciate the feedback!
May 31, 2024
I've been using Sellbrite to sync product inventories across multiple sales channels, and it's been a fantastic tool. The ability to create products in one place and then post them to all other sales channels has simplified my workflow tremendously. Customer service has been easy to access, and any issues I've encountered were addressed promptly. It's user-friendly and efficient, making multi-channel selling a breeze. Highly recommend for anyone looking to streamline their online sales!
Thank you for taking the time to leave a review! We're happy to hear you had a good interaction with the support team.
May 8, 2024
It pulls in data beautifully. If you want a consolidated picture of the transactions on your sites this is it. It doesn't cross sync and update inventory to prevent overselling a product across multiple platforms though. Youchave to still update each inventory manually. So sell 2 on azon you need to manually gocinto ebay and adjust inventory. Also once products are created there is no easy way to delete them. And there's not an easy filternsydtem to keep from pulling in specific inventory. If you only want 2000 of 1000 products from shopify it will bring all 100p and you will have to sort and filter sellbrite.sp it's all or nothing. Response to their response: and there it is... it must be the customers fault... nothing attracts a small business owner more than blaming them. We pointed out the problems. Nobody provided an answer that we could follow. It must be our fault. Love it.
Thank you for your feedback! There may have been some confusion as Sellbrite's primary feature is the ability to synchronize inventory across your channels and prevent overselling. If you weren’t seeing your inventory syncing between your channels, then it's possible you may not have had the inventory sync feature enabled. This does need to be enabled after you set up your account so we can start syncing inventory for you. This is to help prevent the system from syncing incorrect quantities to your channels during your setup/onboarding process. We would be happy to assist you in setting up these features if you ever revisit Sellbrite in the future!
May 1, 2024
Fantastic support in getting things set up...could not have done it without them! Sharon was super patient while I asked countless questions. Thank you!
Thank you for taking the time to leave us a review! We're happy to hear about your positive experience working with Sharon! -Mike
April 10, 2024
GREAT CUSTOMER SERVICE! EXCELLENT SOFTWARE!
We're always very happy to see a new 5-star review! Thank you for taking the time to provide this rating and review! -Mike
April 3, 2024
The app has functioned just as it's supposed to so far. I'm not the most tech savvy person, I mean I'm not facebook user bad, but E-commerce is definitely a new frontier. When I got in touch with their online support, they were really helpful in answering my questions and addressing any concerns I had.
Thank you for taking the time to share your experience with our app and our support teams. We're thrilled to see your 5-star rating. Good luck on your E-Commerce journey! -Mike from Sellbrite
Oct. 31, 2023
LIFE-CHANGING
Thank you very much! We're thrilled to see this wonderful rating and review! -Mike
Aug. 25, 2023
Great online support & app seems to function well. It does require a little maintenance as sometimes it seems that features bug out. Really a great system and a huge time saver.
Thank you for taking the time to provide us with this rating and review! -Mike
Aug. 3, 2023
So far the app has worked as designed. I'm using the free plan with the intention of upgrading to a paid version. I took a lot of time and error comparing various different apps and this one by far answered all my concerns. I contacted online support and they were able to answer and address whatever concerns that I had. They even took the time to educate me on the various functions that would benefit me greatly.
Thank you for taking the time to share your experience with our app and our support teams! We're thrilled to see the 5 star rating. -Mike
July 27, 2023
5 stars, amazing service, especially Steven, was an absolute treat, he was very receptive and gave quick and useful replies
We're thrilled to read about your excellent experience working with Steven! Thanks for taking the time to provide us with this rating and review! -Mike
July 26, 2023
I have had some problems but every time I write someone, I get a response and they work with me to get the correct response. It really helps with inventory. Yes, I will admit ebay is slow but it is all on ebay not on Sellbrite. Etsy is always spot on which tells me it is ebay. They just can't seem to keep up. I try to stay on top of inventory which helps Sellbrite know what my inventory is. Great people to work with.
We're very pleased to see this new 5 star rating! Thank you for taking the time to share your experience with us. -Mike
July 19, 2023
I have been rather patient with this app to give it a chance...but I highly suggest finding another alternative. The 2-hour update time is ridiculous, causing overselling. And most times the inventory still is still never accurate. Listings from eBay to Shopify do not sync properly. Sellbrite was still pushing out or showing inventory on items that I had at 0 or archived in Shopify. I completely deleted all active listings to prevent overselling several times to re-upload, which is the point of having software like this...but it fails. Small business owners will just have to cough up the money for a good integration, but this one IS NOT THE ONE.
We're very sorry to hear that you're unhappy with the app and experiencing an issue with syncing your listings. 2-hour syncs do come standard with the free plan that you’re currently on, but all of our paid plans come with 15-minute sync times. We'll be sure to reach out to you so that we can investigate any issues you’re seeing and work towards getting things working as intended. Thank you. -Mike
July 19, 2023
I have to give this company and it's team a five star. This is unusual for me to give such a high rating. The customer service has been off the hook. The solutions that have been provided me for multiple listings is exactly what I have been looking for.
Thank you very much! We're thrilled to see this 5 star rating and review! -Mike
July 14, 2023
Sellbrite goes above & beyond the call of duty. I've been with them for about two years now & their customer service is beyond excellent!
Thank you very much for this wonderful rating and review! -Mike
June 19, 2023
I recently had a great experience with Sellbrite customer service. I had errors and needed help to automatically list on Walmart, I was in contact with a representative named Sarah. Sarah was very helpful and understanding. She apologized for the inconvenience, did a Loom video showing me how to setup and connect. I am very satisfied with the fast SMS customer service I received, and based on my experience with Sarah I would definitely recommend to others.
We're thrilled to read about your positive experience working with Sarah. Thank you for taking the time to provide us with this rating and review. -Mike
July 31, 2024
*Final Update* I must say - after using this for several years now and having other integrations for other marketplaces - Sellbrite is just plain Awesome! I've using this service for quite some time now and it is decent. Makes integrations relatively easy. However, if something goes wrong and the front-line costumer service team doesn't know how to resolve the issue, don't expect much help or information given. Walmart hasn't worked in over a month, and the Sellbrite Customer Service Team is basically ghosting me. Considering taking all my integrations away if I can't get any sort of proper explanation or timeline.
Thank you for taking the time to share your experience and to post your most recent update. We're happy to hear that the issue has been resolved. -Mike
May 19, 2023
I have been on the app just for a week now and have had talked with customer support 4 times and each time has been consistently prompt and fixed my issue quickly. The app is good for cross-listing and I do highly recommend it. One thing I'd like to see added is the ability to cross-list onto FB Marketplace as well
Thank you for taking the time to rate and review our app! We appreciate the 5 star rating and your feedback. We'll be happy to share your suggestion with our developers for consideration. -Mike
May 8, 2023
I have always received good responses from the "chat" assistance block on Sellbrite and yesterday was no different. Lilah was quick to help with the correct solution.
Thank you for taking the time to share your experience with our live support teams. We appreciate the 5 star rating! -Mike