All reviews

Rating Breakdown

  • 5
    73% (142 ratings)
  • 4
    6% (12 ratings)
  • 3
    5% (9 ratings)
  • 2
    4% (7 ratings)
  • 1
    13% (25 ratings)
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5 / 5 Share

Aug. 10, 2022

I have been using Sellbrite for over 4 years now. Whenever I need help, their integrated app allows me to contact someone live very quickly. Even on the weekends when Sellbrite is supposed to be closed, a tech support person will still help me. Great customer service all of these years. No regrets at all.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sticking with us for over 4 years, and for this wonderful 5 star rating! We're very happy to hear about your positive experiences working with our live support teams!

5 / 5 Share

Jan. 28, 2022

The app is good. We had issues integrating our listings with Etsy, and sent an email to support, and they replied back the same day. We figured out how to do it on our own, and ended up not replying back to Sellbrite's email, and they sent us another email to make sure our issue was resolved. We loved this, it showed that they really cared about addressing our issue, and were persistent to follow up with us. Customer service support is how we determine whether an app is a keeper or not, and they were awesome!

Using app

About 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for the great review! We're so happy that you were able to figure it out on your own, but our support team is always there just in case you need them. Thank you again for the 5-star review!

5 / 5 Share

Nov. 18, 2021

Great app for syncing inventory across channels with great customer support. One of the best onboarding experiences of any new Shopify app that we've used with intuitive set up and helpful articles. Also some of the best support we've received from any Shopify app which we have found is crucial to finding success with any new app. We would highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

With Shopify ending it's built in Amazon integration, we had to scramble to find something to replace it. After quite a bit of research, we decided Sellbrite was the best fit for our needs. It was a breeze to get set up and get our Amazon store integrated and we are looking forward to integrating our Etsy shop as well. Support has been phenomenal and responsive. The app is very intuitive and polished. After being live for about a week so far, we are very happy with it.

Using app

25 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for the positive review! We're so happy to hear that Sellbrite was able to help fill that gap created by the recent changes with Shopify/Amazon.

5 / 5 Share

Sept. 9, 2021

I have tried many apps, happiest with Sellbrite. Works pretty well, and the support is really great, especially Joey!

Using app

Almost 2 years

Total reviews

21

Average rating

4.8

Developer Reply

Thank you so much for the great review! It's not always easy to switch platforms, but we're glad you did and happy to hear that our team has been helpful along the way.

5 / 5 Share

Sept. 8, 2021

I had been using the Shopify eBay sales channel and the CED-eCommerce Etsy sales channel for about a year. The sales for both had dropped off back in March, they were both very buggy and the customer service was terrible. I found Sellbrite and installed it. Within two hours of uploading our products to eBay, we had a sale. One day later for Etsy. The customer service is excellent. Very fast and friendly in responding to all of my questions. I was very nervous about migrating my products. Switching to Sellbrite was the smart move for my small business.

Using app

Over 1 year

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for the review! We're so happy to hear that Sellbrite has been easy to migrate and has helped grow your business!

5 / 5 Share

July 23, 2021

I used this app to integrate with 4 platforms, and it has become my go-to app for managing the linking between my products and the platforms. I constantly review the Dashboard to detect issues and monitor the times of updates. It takes some time to get used to, but if you stay with it, the value and benefits will flow.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2021

Sellbrite is a godsend! I sell on Shopify, Walmart and Etsy and prior to Sellbrite keeping inventory counts on all those platforms was ridiculous, stressful, and time consuming. It took a bit to get everything synced because I did not have consistent skus. The best part is, friendly, patient support staff helped us understand Sellbrite and get started. They are amazing. The cost is also very reasonable. It more than pays for itself when you consider the labor involved in updated inventory across platforms. I highly recommend this app for people who sell on multiple platforms.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for the kind words! We're so happy to hear that Sellbrite has helped reduce that stress you were feeling listing manually in the past. Best of luck with continuing to grow your business!

5 / 5 Share

Feb. 22, 2021

I used this app to help me integrate all ecommerce sites including my Shopify site and simplify order processing operations. Sellbrite is amazing and much better than expected. Above all their service is second to none - thanks, Garrett. I really appreciate it. Thank you!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review - we really appreciate it! Glad to hear that the team has been helpful and the app is helping optimize your order processing.

5 / 5 Share

Feb. 11, 2021

We are currently using this app to manage several sales channels and it is much easier to use than most of the others that we have tried. Support has been great and responds quickly. We were able to eliminate several of our other apps and just use this single app.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the review! We're so happy to hear that Sellbrite has been easy to use and helped streamline your business!

5 / 5 Share

Jan. 27, 2021

I needed an app to import Amazon UK sales directly into Shopify for fullfilment. This does the job perfectly. REALLY pleased. NB: You may get a message saying 'does not work outside the US' - this refers to the full listing functionality. If you just need integration for UK fullfilment, this does a dream job. Very good customer service too.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! Glad to hear that you've had success with the app outside of the US and that our team has been helpful.

5 / 5 Share

Jan. 15, 2021

Update- after going back and forth crazy. Trying to figure out everything myself. I was finally able to get my question answer and fix my issue thanks to Garrett. Who was patience enough and kept going over everything with me. Sellbrite is an amazing app thats worth it. It allows you to transfers all your products into other channels like eBay and Amazon saving you time and work from going back and forth and listing everything by detail. With just a few steps. Connect your selling channels, go to products, follow by inventory within sellbrite. click on the item you want to list follow by create listing. Select whatever channel you want to list it in this case ebay... Item will go into draft and from there you can go to eBay within sellbrite scroll down to draft and set it to active. If you run into any issue 100% contact Garrett. Great costumer service, patience, & will check on you to make sure your satisfy. 100% going to install this app on all my stores.

Using app

12 months

Total reviews

22

Average rating

3.9

Developer Reply

Hi Oscar, thanks for your review - we've escalated your case and a member of our team will be reaching out in your existing conversation to help get your questions and issues resolved ASAP.

5 / 5 Share

Jan. 3, 2021

I just want to say what a great product this is! I started my Shopify store a couple of months ago and now that everything is established, I want to increase my exposure to more people. I decided eBay was the best place for my products but having never sold on there - the thought of setting things up was a bit overwhelming. Sellbrite has made selling on eBay so easy. I end up doing very little on eBay itself. I still do most everything in Shopify - add/edit products, manage orders, do the shipping. Once you setup templates in Sellbrite, adding new listings to eBay is quick and easy. I am actually writing this review while I post 250 listings. The whole process took around 10 minutes. And one of the best things they do is synchronize the inventory counts. I don't have to manage that or tell another customer that "I'm sorry but that is out of stock". The listings disappear from eBay once the stock goes to zero. And the cost of $0 to get started is great! They will keep me on the $0 plan forever as long as I stay under 30 orders per month. It was a no-brainer to try this out. Now, after one week, it looks like I'm going to blow past that. I'm happy to pay them as I get more than 30 orders - these are sales I never would have gotten. Sellbrite is a well designed system that I found easy to setup and use. I highly recommend it for expanding your business.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the great review! We're so happy to hear that Sellbrite has helped you grow your business!

5 / 5 Share

Dec. 19, 2020

We are a small business from canada - sellbrite really help us manage inventory. Currently, we are able to sell on amazon.com,ebay.com and etsy.com. This platform is easy to use and has very good customer service. Hope we can connect more channels in the future - looking forward for ebay.ca,ebay.uk ,wish and walmart canada :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! We're looking forward to expanding our offerings into more international channels in 2021!

5 / 5 Share

Dec. 6, 2020

Fantastic app and even more fantastic support. It's easy to implement and get selling on other channels with this app.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the great review! We're happy you're pleased with both our app and support. We work hard on both!

5 / 5 Share

Nov. 22, 2020

Great App, saves me time. Would love to see a quick inventory barcode SKU scanning feature in the future.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the review and that feature request! We'll be capturing that feedback for our Product team to review for future updates of the app.

5 / 5 Share

Nov. 12, 2020

We've been with Sellbrite for almost 5 years now and are still very happy with them. They are quick to answer any questions we may have. We use the software more than just linking to our Amazon and Walmart stores but to also communicate back and forth to our ERP system which did not have a standard integration in place to Shopify. So we accessed the API and have been able push orders into the ERP and inventory related info from the ERP to Sellbrite that gets pushed out to all of our marketplaces. We rely on Sellbrite alot but I'm sure we are only using a small portion of what the software is capable of doing. Choose Sellbrite. You won't be disappointed.

Using app

Over 7 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We appreciate your loyalty and value your business over the years.

5 / 5 Share

Oct. 29, 2020

Works very well! Thank you! We used several other integrators and all of them had some problems. Now it's a pleasure to work with Sellbrite! Good job!

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the great review! Glad to hear Sellbrite is working well for you.

5 / 5 Share

Oct. 12, 2020

I enjoy with this app, i hope that will help to start to sell in ebay , i am a new user and makes easy to submit and find items . I believe that will be ok !

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the 5-star review!

5 / 5 Share

Sept. 28, 2020

After months of searching, I FINALLY found an app that did what I needed! I have multiple Shopify locations, all fulfilling online orders, and I wanted to share the inventory between my Amazon account and only one of these locations, not all of them. Sellbrite for Shopify does this, and best of all it's free as long as you have less than 30 Amazon orders per month -- since most of our orders come from Shopify and not Amazon, it is sufficient for us. One suggestion to Sellbrite staff: you should highlight the fact that you can connect just one location (or multiple, but not all) on your website. This is the exact feature that makes Sellbrite for Shopify different than all other apps, but for some reason you are not using it as a selling point.

Using app

24 days

Total reviews

10

Average rating

4.6

Developer Reply

Thank you for the great review! We're glad Sellbrite is able to help you with your specific need. And thanks for the suggestion - we'll be updating our marketing copy to point that out.