All reviews

Rating Breakdown

  • 5
    70% (81 ratings)
  • 4
    6% (7 ratings)
  • 3
    5% (6 ratings)
  • 2
    5% (6 ratings)
  • 1
    14% (16 ratings)

Reviews with Text

  • 99% (115)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 21, 2022

It's not perfect but a great option for small businesses at this price point. You'll need a lot of time and patience, setting up your inventory in this app. Doesn't always work well with Etsy. However their team seems to constantly try to make improvements in the app. They have fixed some important bugs in the last month. Jordan from their customer support team was extremely knowledgeable and helpful.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback and the wonderful 5 star rating! We're very happy to hear about your positive experiences working with our live support teams, and that you were able to get up and running despite the initial frustration.

5 / 5 Share

Aug. 10, 2022

I have been using Sellbrite for over 4 years now. Whenever I need help, their integrated app allows me to contact someone live very quickly. Even on the weekends when Sellbrite is supposed to be closed, a tech support person will still help me. Great customer service all of these years. No regrets at all.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sticking with us for over 4 years, and for this wonderful 5 star rating! We're very happy to hear about your positive experiences working with our live support teams!

5 / 5 Share

Jan. 28, 2022

The app is good. We had issues integrating our listings with Etsy, and sent an email to support, and they replied back the same day. We figured out how to do it on our own, and ended up not replying back to Sellbrite's email, and they sent us another email to make sure our issue was resolved. We loved this, it showed that they really cared about addressing our issue, and were persistent to follow up with us. Customer service support is how we determine whether an app is a keeper or not, and they were awesome!

Using app

24 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for the great review! We're so happy that you were able to figure it out on your own, but our support team is always there just in case you need them. Thank you again for the 5-star review!

5 / 5 Share

Nov. 18, 2021

Great app for syncing inventory across channels with great customer support. One of the best onboarding experiences of any new Shopify app that we've used with intuitive set up and helpful articles. Also some of the best support we've received from any Shopify app which we have found is crucial to finding success with any new app. We would highly recommend.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

With Shopify ending it's built in Amazon integration, we had to scramble to find something to replace it. After quite a bit of research, we decided Sellbrite was the best fit for our needs. It was a breeze to get set up and get our Amazon store integrated and we are looking forward to integrating our Etsy shop as well. Support has been phenomenal and responsive. The app is very intuitive and polished. After being live for about a week so far, we are very happy with it.

Using app

25 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for the positive review! We're so happy to hear that Sellbrite was able to help fill that gap created by the recent changes with Shopify/Amazon.

5 / 5 Share

July 23, 2021

I used this app to integrate with 4 platforms, and it has become my go-to app for managing the linking between my products and the platforms. I constantly review the Dashboard to detect issues and monitor the times of updates. It takes some time to get used to, but if you stay with it, the value and benefits will flow.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2021

Sellbrite is a godsend! I sell on Shopify, Walmart and Etsy and prior to Sellbrite keeping inventory counts on all those platforms was ridiculous, stressful, and time consuming. It took a bit to get everything synced because I did not have consistent skus. The best part is, friendly, patient support staff helped us understand Sellbrite and get started. They are amazing. The cost is also very reasonable. It more than pays for itself when you consider the labor involved in updated inventory across platforms. I highly recommend this app for people who sell on multiple platforms.

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for the kind words! We're so happy to hear that Sellbrite has helped reduce that stress you were feeling listing manually in the past. Best of luck with continuing to grow your business!

5 / 5 Share

Feb. 22, 2021

I used this app to help me integrate all ecommerce sites including my Shopify site and simplify order processing operations. Sellbrite is amazing and much better than expected. Above all their service is second to none - thanks, Garrett. I really appreciate it. Thank you!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review - we really appreciate it! Glad to hear that the team has been helpful and the app is helping optimize your order processing.

5 / 5 Share

Jan. 3, 2021

I just want to say what a great product this is! I started my Shopify store a couple of months ago and now that everything is established, I want to increase my exposure to more people. I decided eBay was the best place for my products but having never sold on there - the thought of setting things up was a bit overwhelming. Sellbrite has made selling on eBay so easy. I end up doing very little on eBay itself. I still do most everything in Shopify - add/edit products, manage orders, do the shipping. Once you setup templates in Sellbrite, adding new listings to eBay is quick and easy. I am actually writing this review while I post 250 listings. The whole process took around 10 minutes. And one of the best things they do is synchronize the inventory counts. I don't have to manage that or tell another customer that "I'm sorry but that is out of stock". The listings disappear from eBay once the stock goes to zero. And the cost of $0 to get started is great! They will keep me on the $0 plan forever as long as I stay under 30 orders per month. It was a no-brainer to try this out. Now, after one week, it looks like I'm going to blow past that. I'm happy to pay them as I get more than 30 orders - these are sales I never would have gotten. Sellbrite is a well designed system that I found easy to setup and use. I highly recommend it for expanding your business.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the great review! We're so happy to hear that Sellbrite has helped you grow your business!

5 / 5 Share

Dec. 6, 2020

Fantastic app and even more fantastic support. It's easy to implement and get selling on other channels with this app.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the great review! We're happy you're pleased with both our app and support. We work hard on both!

5 / 5 Share

Nov. 22, 2020

Great App, saves me time. Would love to see a quick inventory barcode SKU scanning feature in the future.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the review and that feature request! We'll be capturing that feedback for our Product team to review for future updates of the app.

5 / 5 Share

Nov. 12, 2020

We've been with Sellbrite for almost 5 years now and are still very happy with them. They are quick to answer any questions we may have. We use the software more than just linking to our Amazon and Walmart stores but to also communicate back and forth to our ERP system which did not have a standard integration in place to Shopify. So we accessed the API and have been able push orders into the ERP and inventory related info from the ERP to Sellbrite that gets pushed out to all of our marketplaces. We rely on Sellbrite alot but I'm sure we are only using a small portion of what the software is capable of doing. Choose Sellbrite. You won't be disappointed.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We appreciate your loyalty and value your business over the years.

5 / 5 Share

Oct. 29, 2020

Works very well! Thank you! We used several other integrators and all of them had some problems. Now it's a pleasure to work with Sellbrite! Good job!

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the great review! Glad to hear Sellbrite is working well for you.

5 / 5 Share

Sept. 28, 2020

After months of searching, I FINALLY found an app that did what I needed! I have multiple Shopify locations, all fulfilling online orders, and I wanted to share the inventory between my Amazon account and only one of these locations, not all of them. Sellbrite for Shopify does this, and best of all it's free as long as you have less than 30 Amazon orders per month -- since most of our orders come from Shopify and not Amazon, it is sufficient for us. One suggestion to Sellbrite staff: you should highlight the fact that you can connect just one location (or multiple, but not all) on your website. This is the exact feature that makes Sellbrite for Shopify different than all other apps, but for some reason you are not using it as a selling point.

Using app

24 days

Total reviews

12

Average rating

4.7

Developer Reply

Thank you for the great review! We're glad Sellbrite is able to help you with your specific need. And thanks for the suggestion - we'll be updating our marketing copy to point that out.

5 / 5 Share

Sept. 13, 2020

In addition to our website we utilise a number of online marketplaces to retail our products. Initially we had used the Shopify Ebay integration app which overtime proved unreliable, buggy and ultimately detrimental to our business. As a result we were on the hunt for an app that enabled us to manage our orders and our inventory across platforms as seamlessly as possible. After a bit of research we came across Sellbrite. The 30 day trial has been great. It truly has been a fantastic addition to our store and takes much of the stress away from our online integrations, order and inventory management. It just works, and we have experienced very few issues and the customer support has been helpful whenever needed (rarely). It has even given us the confidence to grow the number of sales channels we retail on which is testament to how well it works and how much we appreciate this software and the team at Sellbrite. The app is reliant on SKUs being setup for your products, so get those sorted before you start but in essence it is easy to setup, easy to integrate and allows us to focus on more important things, taking away the stress of overselling and the subsequent lost sales and customer disappointment. I see some reviews regarding the support availability and yes, it is geared to US pacific time but the process or reporting issues is seamless and they get to the issues / questions more quickly than you may think. Not that we've had any major problems thus far. One slight criticism would be that the pricing structure from 500 orders to 2000 orders seems quite a jump. Perhaps another tier between the two would be helpful. Overall Sellbrite has been great. If you sell on multiple channels with decent volumes we would highly recommend this app. It works fantastically well and even at the $99 a month price is great value. Some may scoff at that but it works out around $3.25 / £2.50 per day. Better this than a missed sale or disappointed customer in our opinion.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We love that you see the value in the solution we offer, and we appreciate your business.

5 / 5 Share

Aug. 27, 2020

Great program and very good customer service, I would strongly recommend it to any online seller who uses a few selling platforms.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We appreciate your recommendation and your business.

5 / 5 Share

July 29, 2020

The BEST customer server ever. Awesome people to work with. Great app, very convenient. Anyone using Shopify and listing on other platform should use Sellbrite. Save tons of time and work. Inventory control is a breeze. Thank you Sellbrite!

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for the wonderful review, and you're welcome! :) We love providing a personal touch as we help our customers. Glad you getting a lot of value from Sellbrite.

5 / 5 Share

July 25, 2020

Sellbrite has been a solid solution that works well with our channels (Etsy, eBay & Shopify w/POS). The support team is responsive and positive. We moved from competitor's solution and have been very satisfied with syncs, GUI, etc. May not have every bell & whistle, but it handles the core functions very well and that is how we butter the bread ;-) Only piece missing for us is integrated P.O.s, but we can work around that easily with the clean exports of low inventories, etc. All-in-all, very glad we moved to Sellbrite.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the awesome review! It's not always easy to switch platforms, but we're glad you did and happy to hear you're very satisfied.

5 / 5 Share

July 22, 2020

Sellbrite is a great app to use to manage our stores inventory and orders. Integration with eBay, Walmart, and Newegg is the best of any app we have used! The only thing that would make it even better is if they added Newegg inventory and product integration.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review, and glad to hear you find Sellbrite to be the best (we think so too)! Appreciate the feedback on Newegg too.

5 / 5 Share

July 21, 2020

A great tool to list across multiple channels and manage inventory effectively. I prefer the stand-alone version over the one relying on Shopify for inventory count.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review!