All reviews

Rating Breakdown

  • 5
    73% (142 ratings)
  • 4
    6% (12 ratings)
  • 3
    5% (9 ratings)
  • 2
    4% (7 ratings)
  • 1
    13% (25 ratings)
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5 / 5 Share

Sept. 13, 2020

In addition to our website we utilise a number of online marketplaces to retail our products. Initially we had used the Shopify Ebay integration app which overtime proved unreliable, buggy and ultimately detrimental to our business. As a result we were on the hunt for an app that enabled us to manage our orders and our inventory across platforms as seamlessly as possible. After a bit of research we came across Sellbrite. The 30 day trial has been great. It truly has been a fantastic addition to our store and takes much of the stress away from our online integrations, order and inventory management. It just works, and we have experienced very few issues and the customer support has been helpful whenever needed (rarely). It has even given us the confidence to grow the number of sales channels we retail on which is testament to how well it works and how much we appreciate this software and the team at Sellbrite. The app is reliant on SKUs being setup for your products, so get those sorted before you start but in essence it is easy to setup, easy to integrate and allows us to focus on more important things, taking away the stress of overselling and the subsequent lost sales and customer disappointment. I see some reviews regarding the support availability and yes, it is geared to US pacific time but the process or reporting issues is seamless and they get to the issues / questions more quickly than you may think. Not that we've had any major problems thus far. One slight criticism would be that the pricing structure from 500 orders to 2000 orders seems quite a jump. Perhaps another tier between the two would be helpful. Overall Sellbrite has been great. If you sell on multiple channels with decent volumes we would highly recommend this app. It works fantastically well and even at the $99 a month price is great value. Some may scoff at that but it works out around $3.25 / £2.50 per day. Better this than a missed sale or disappointed customer in our opinion.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We love that you see the value in the solution we offer, and we appreciate your business.

5 / 5 Share

Aug. 29, 2020

Great app, excellent support !!! We had an issue with the payment, they did their best to make it work !! Especially thanks to Brian, CEO

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're happy to be able to support your amazing business.

5 / 5 Share

Aug. 28, 2020

I've used Sellbrite for a few years and would be lost without it. It makes managing my inventory over several channels super easy. The customer service is amazing and prompt. Sellbrite easily incorporates with Shopify so you don't have to worry about overselling. Awesome!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review, NumiSupplies! We're so happy to have you as a long-time customer, and we appreciate your business.

5 / 5 Share

Aug. 27, 2020

Great program and very good customer service, I would strongly recommend it to any online seller who uses a few selling platforms.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We appreciate your recommendation and your business.

5 / 5 Share

July 29, 2020

The BEST customer server ever. Awesome people to work with. Great app, very convenient. Anyone using Shopify and listing on other platform should use Sellbrite. Save tons of time and work. Inventory control is a breeze. Thank you Sellbrite!

Using app

7 months

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for the wonderful review, and you're welcome! :) We love providing a personal touch as we help our customers. Glad you getting a lot of value from Sellbrite.

5 / 5 Share

July 25, 2020

Sellbrite has been a solid solution that works well with our channels (Etsy, eBay & Shopify w/POS). The support team is responsive and positive. We moved from competitor's solution and have been very satisfied with syncs, GUI, etc. May not have every bell & whistle, but it handles the core functions very well and that is how we butter the bread ;-) Only piece missing for us is integrated P.O.s, but we can work around that easily with the clean exports of low inventories, etc. All-in-all, very glad we moved to Sellbrite.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the awesome review! It's not always easy to switch platforms, but we're glad you did and happy to hear you're very satisfied.

5 / 5 Share

July 22, 2020

Sellbrite is a great app to use to manage our stores inventory and orders. Integration with eBay, Walmart, and Newegg is the best of any app we have used! The only thing that would make it even better is if they added Newegg inventory and product integration.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review, and glad to hear you find Sellbrite to be the best (we think so too)! Appreciate the feedback on Newegg too.

5 / 5 Share

July 21, 2020

A great tool to list across multiple channels and manage inventory effectively. I prefer the stand-alone version over the one relying on Shopify for inventory count.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review!

5 / 5 Share

July 21, 2020

I just started using sellbrite this week... I'm still setting it up but so far it's been very user friendly. Questions are answered quickly. Very happy.

Using app

9 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great review, Orange Umbrella! We're very happy that you're very happy, and we're always here to help.

5 / 5 Share

July 16, 2020

I'm using Sellbrite with Shopify, Amazon, EBay, Google Shopping and two Etsy stores. I cannot believe I waited so long to get an inventory/listing management app. This fits the bill perfectly, I will be adding BigCommerce and another EBay store soon. There is NO way I could manage all the stores and inventory and uploading upgrading etc. without Sellbrite. The templates feature is an incredibly powerful tool that allows me to add to descriptions, tags, etc. with one click. Set up a template, apply, poof! hundreds of listings updated. I cannot say enough. I love the CSV feature that allows me to download to Excel, find/replace, edit, and reupload, poof! Everything seems like magic. I love Sellbrite and would highly recommend it to anyone that wants to grow their online business.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the wonderful review! We're so happy you are finding Sellbrite to be so useful for your business.

5 / 5 Share

July 16, 2020

I am using Sellbrite with Shopify, Etsy & eBay. So far everything has worked seamlessly. It has been a lifesaver with updating inventory, I couldn't run my business without it.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review, Miniature Crush! We love being your lifesaver!

5 / 5 Share

June 29, 2020

Excellent app, so far it has been easy pushing product to my Ebay store and keeping inventory management synced. I plan on expanding shortly to other platforms since the app has been working out very well.

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your review! We appreciate your business and are glad you find Sellbrite to be valuable.

5 / 5 Share

June 16, 2020

Sellbrite makes our work easier and recommend the sellbrite for the user who are selling on the multiple channels platform. This is one of best amazing inventory management software. The team are always there to help you.

Using app

About 3 years

Total reviews

8

Average rating

4.6

Developer Reply

Thank you so much for your review! We appreciate your business and are glad you find Sellbrite to be valuable.

5 / 5 Share

June 15, 2020

I worked with the support staff to help get set up as I originally signed up for the standalone version of the product. It is very easy to use and intuitive and excellent for managing multiple channels. Besides that, the support team is second to none. They helped make sure I had the right product for my needs and encouraged me to use the Shopify version as it fit my workflow better, even though it was significantly cheaper than the version I was using. I can't say enough about the team and their desire to help you succeed with the right product. I look forward to partnering with Sellbrite as we grow our company!

Using app

About 2 months

Total reviews

6

Average rating

4.0

Developer Reply

Thank you so much for your review! We appreciate your business and are glad you find Sellbrite to be valuable and our support team helpful!

5 / 5 Share

May 20, 2020

I have two etsy stores, two eBay stores, two shopify stores and an Amazon presence. It would not be possible to manage inventory on 4,000 products across seven channels without this robust system. I am a one person business sending and receiving 400-600 items every week. Using Sellbrite allows me to have a central hub to manage all of my inventory tasks. I check in in the morning and at a glance, I can see how many orders I have to ship that morning. It's the first stop of my day. When I receive stock, I update the stock quantities in Sellbrite and it automatically sends them to eBay, Shopify and Amazon. I do have to manually update etsy but that's only a couple of clicks per item. I'm excited that they have merged with GoDaddy and hopeful that at some point this will be a central hub for my bookkeeping activities as well. I tried other inventory management systems before I tried this one. They were clunky and frustrating. I'm a social media e-commerce influencer and send a lot of people to this utility. It's expensive but click around for some great deals. I could not run my small businesses without sellbrite! Get to where the buyers are! Sellbrite will allow you to do that!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the great review! We're so happy to be able to help you with your business, and we appreciate you and value you as our customer.

5 / 5 Share

May 19, 2020

Superb Experience! I am really impressed with Sellbrite! Lots of useful features within their control panel. We use it mainly for Etsy, Ebay and Shopify integration. Easy to use control panel. Very accurate and fast syncing. Pulls all the data we need. Most of the times results were almost immediate. Great control panel dashboard that shows us our revenue breakdown and other statistics. Very helpful! As for the support team, what can i say. These guy's really take their business seriously. The have a relaxed friendly tone and attitude in their support messages which makes working with them really great! They are really eager to help and pointed us in the right direction with options and solutions. Things which we thought was not possible, they sugested solutions and features that helped us with what we needed. Excellent! Well worth the subscription and i know we're in good hands with them, I recommend them 100%! Thank you

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review! We're so happy to be able to help you with your business, especially given the kind of work you're doing. We appreciate you and value you as our customer.

5 / 5 Share

May 16, 2020

Sellbrite has allowed our business to expand , we originally where two companies and due to sellbrite and their staff we where able to integrate our inventory quickly upon merger. Thanks !!!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review! We're so happy to be able to help you expand your business, and we appreciate you and value you as our customer.

5 / 5 Share

May 12, 2020

I like the concept. This app sounds great in writing, but sadly this version of Sellbrite can't scale (yet). To explain: Sellbrite for Shopify considers Shopify the "Source of Truth". This concept is fantastic... but as you may be aware, data in Shopify is limited. For starters, the following fields are not imported into Sellbrite (Manufacturer, Model Number, Package Dims, MSRP) because they don't exist in Shopify. As well, bullet points on features and other supplemental data used by marketplaces don't exist in Shopify so you can't add them easily to Sellbrite. There is no way to import supplemental data into Sellbrite via CSV. There is also no way to map Shopify metafields with this data to Sellbrite. In order to get all info into Sellbrite, you would need to manually go to every product description and add the missing data by hand… We have over 4,000 product pages, so this is not an option. I've been told the feature of mapping metafields is in the works and should be available in the coming weeks. Once this feature is added this will do everything that we need it to.

Using app

About 22 hours

Total reviews

10

Average rating

4.6

Developer Reply

Thank you so much for the review and the great rating! We appreciate you and the feedback you've provider, which helps us make Sellbrite better for everyone!

5 / 5 Share

April 27, 2020

I have been using this app for 6 months now and it has truly saved me lots of time! This is such a great asset to my business as I cross-sell on multiple third party sites. It is user friendly, the agents are very nice and helpful, and the pricing is great! I recommend this company to infinity and beyond!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks Green Family Jewels! We appreciate your business.

5 / 5 Share

April 23, 2020

This app is great for housing all my inventory in one location. I've created templates in Sellbrite for Shopify and eBay and pushing new product listings out to those platforms is extremely easy. Will continue using this for my inventory management.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks Micro Precision! We appreciate your business.