All reviews

Rating Breakdown

  • 5
    91% (142 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    6% (10 ratings)
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5 / 5 Share

June 25, 2020

App does exactly what I need - to stack discounts. I needed a solution because I have customer tagged discounts, variable volume discounts for other customers and also need to be able to redeem rewards discounts. Spent many hours researching how to resolve this, tried a few other discount apps and landed on Selly. Support was fast, polite and responsive.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

We have been on Shopify for almost 5 years now and have lived through using another quantity break - discount solution that used a variant scheme. What a nightmare! Constantly broke my theme, wouldn't play nicely with other apps, etc. Enter Selly. Love this app - more importantly, love their support. So much flexibility. Seamless install, very intuitive. When I had a specific workflow challenge with the bundle, in a couple of hours the team came back with a great solution for my store.

Using app

3 days

Total reviews

6

Average rating

3.7

5 / 5 Share

June 4, 2020

Far and away the best app I've tried. Seamless install, delivered everything we want PLUS when I contacted them with a couple of questions the response was swift and more than helpful. 5+ star all round. Thank you!

Store

Tugboat

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 23, 2020

Exceptional customer service, easy to use! Recommended, don't look anywhere else. Waiting for the sales

Store

RZIST

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2020

I rarely leave reviews but I have to admit that Selly App is very good app. The integration on product pages and pop up look nice if you play with colors and adjust translations. The support is very nice and reactive to custom requests.

Using app

10 months

Total reviews

11

Average rating

4.7

5 / 5 Share

April 27, 2020

This app worked excellently for me to create a discount for a bundled 4-pack of products. Customer service was quick and helpful. 5 stars!

Using app

About 2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

April 23, 2020

The app is great, it started increasing our average sale amount right away, but even better the support is excellent! They solved 2 issues for me literally within minutes of sending a message. Definitely recommend this app.

Using app

8 months

Total reviews

11

Average rating

5.0

5 / 5 Share

April 23, 2020

I love this app!! I have tried so many apps for special discounts. Finally found this wonderful app. The app worked great, it did exactly what we needed it to. The support team is amazing always reply to question so fast. And they help to customize the theme in my way. Excellent!!

Store

phial

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2020

What really sets this app apart from others is their customer service. I've asked them a lot of customizations and changes to how the offer was displaying on our website and they have always been able to achieve what I wanted. They also reply and make any change within a few minutes. Unbelievably good.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2020

The support customer service for this app is amazing! Very fast response and so helpful. All queries resolved. Highly recommend. Thank you.

Using app

1 day

Total reviews

5

Average rating

4.8

5 / 5 Share

March 26, 2020

The customer service is amazing. They got back to me and helped me solve a really specific question that I had right away. This app does a TON of stuff...highly recommended!

Store

Vintaj

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2020

I tried several apps before I found selly and I am so glad that I did. Not only is it super easy to use, is affordable, does everything I need -- they are so wonderful to work with. They responded to all my questions so quickly and were so helpful and willing to go the extra mile. I am so glad I found this app.

Using app

3 days

Total reviews

1

Average rating

5.0

2 / 5 Share

April 3, 2020

Unauthorised discount codes are being installed by Selly on my website, without my approval. Costing me money. Contact me Website keeps freezing and crashing when customers are trying to select products for the bundle offers Which app can you please contact me

Using app

Over 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for reaching us! We've checked your case right after your feedback. The freezing bundle in your store is another app. Please check again.

5 / 5 Share

March 12, 2020

I really love this app. It includes all increase AOV apps. Not only that, support team very very fast when i need help. Highly recommend <3

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2020

I cannot recommend this app enough. It is the best app I have ever used. It is easy to setup, intuitive and effective. The app does exactly what you need it to. The customer-facing interface is smooth and professional. I am a new shop owner and I am cheap so I tried to stick to free apps. I ended up with 4-5 apps that overlap to get the full suite of features I needed. The shop UI got cluttered, and the different apps have slightly different styles, so the customer experience is a total mess. This app does it all and does it better than any of the other apps. I am only 3 days in and still have 12 free trial days left, but I am going to be very happy paying $15 a month for this incredible tool. My only suggestion to Treedify is to improve your customer service communications. While my support requests are always acted on quickly and effectively, the communication is short and abrupt. It can come off as unfriendly. When I read your response to customer feedback, I can tell that the person writing the responses is probably a developer and not trained in customer service skills. This is going to hurt you a lot when you want to grow the company.

Using app

About 1 month

Total reviews

9

Average rating

5.0

1 / 5 Share

Jan. 22, 2020

The rewards program part of the app is stone age, buggy as hell and totally unusable- it frustrates clients and infuriates me as a businessman . I am sorely regretting adding that part of the app. Unfortunately the attitude of the support is arrogant at best. The instructions are written more as a sales pitch than to be actually useful. So much of the rest of the app is really good, but the rewards program is just awful. I'm very concerned this has cost me regular high spend customers.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your feedback. You do not have any offline store so that your POS reward can not work normally. Best regards.

5 / 5 Share

Jan. 13, 2020

Bundling your products made easy! A really simple app to use and integrates seamlessly with your website. Helped to increase our ATV in a major way.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2019

Excellent, simple to use app with bundling, sale and wholesale features second to none. Support is quick, friendly and very helpful!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2019

The customer support can solve my problems quickly and effectively. Also, the staff is willing to help.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

I've never left a review before but the customer service and response rate is the best i have ever seen! They deserve 5 stars alone. Now the app - also a fantastic app! very responsive on mobile and desktop. One of the most important apps i now use to manage my shop.

Store

Brando

Using app

4 months

Total reviews

2

Average rating

5.0