Custom Pickguards review for Sendcloud | Shipping Platform

Feb. 6, 2026

This has been my go-to platform since the start of my webshop. It’s very convenient, has saved me a lot of time, and Sendcloud’s helpdesk has been consistently helpful. Important warning: I strongly advise against using the shipping insurance. It’s handled by a third party called XCover. In my case, XCover refused to resolve a valid claim and redirected me to Kifid (the Dutch financial complaints institute). But Kifid confirmed to me that they are not affiliated with XCover at all. Communication from XCover was minimal and responsibility was repeatedly deflected. Aside from this insurance issue, Sendcloud itself is a solid and reliable platform. Just don't use the optional insurance.