Sendcloud | Shipping Platform for Shopify

Sendcloud | Shipping Platform

Easy shipping automation to help your business grow.

Rating

4.6

feedback

437

Reviews

chart

#67

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    4%
  • Less than a year
    52%
  • More than a year
    43%

Reviews Summary

Sendcloud is a popular Shopify App that has received mostly positive reviews from ecommerce merchants. Users appreciate the seamless integration with their online stores, the time-saving features, and the competitive pricing for shipping. The customer support is highlighted as responsive and helpful, making the overall experience with Sendcloud positive. However, there are some concerns raised by a few users regarding issues with customer service response times, transparency in shipping costs, and occasional technical difficulties. Despite these drawbacks, the majority of reviews praise Sendcloud for its efficiency and effectiveness in streamlining the shipping process for online businesses.

Highlights

Seamless integration with Shopify
Time-saving features
Competitive pricing for shipping
Responsive customer support
Concerns about customer service response times and transparency in shipping costs

Rating Breakdown

  • 5
    76% (331 ratings)
  • 4
    11% (50 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (7 ratings)
  • 1
    10% (44 ratings)

Reviews with Text

  • 99% (431)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 15, 2026

El peor servicio que he visto en mi vida. Se inventan las respuestas, no saben de lo que les estás hablando y si no te ciñes a SU formato de correo no te dan el servicio, pero te siguen cobrando. Una auténtica vergüenza de compañía. Ni se os ocurra usarlo.

Using app

--

Total reviews

1

Average rating

1.0

3 / 5 Share

April 14, 2026

Sendcloud is quite easy to use and syncs seamlessly with Shopify, which is great. The only downside is that there are often glitches when creating labels, and they stopped offering DPD to the UK. The shipping rates are also not that attractive for international shipments when you compare with other apps like Easyship. But other than that, it's been great for our ad hoc EU shipments.

Using app

--

Total reviews

3

Average rating

4.3

4 / 5 Share

April 12, 2026

Shopify sync works pretty smoothly, a good range of shipping options, and fairly easy to use interface. Booking pickups is a bit awkward

Using app

7 months

Total reviews

21

Average rating

4.9

5 / 5 Share

April 12, 2026

utilizziamo questa piattaforma da più di un anno e non possiamo che essere soddisfatti del servizio. i costi sono tra i più bassi rispetto ad altri concorrenti che hanno tariffe di spedizione molto più alte. con il tempo i corrieri disponibili sono aumentati e questo permette di gestire ogni spedizione come meglio si crede. inoltre il servizio clienti molto gentile e per qualsiasi problematica sono tutti completamente a disposizione e ti mettono a tuo agio sin da subito. dal pannello puoi seguire tutte le spedizioni man mano ed è molto intuitivo sia in fase di setup iniziale che in fase di utilizzo. servizio consigliato, uno dei migliori sul mercato.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 1, 2026

Makes shipping super easy, everything in one place and VERY user friendly!

Store

Cescie

Using app

6 months

Total reviews

2

Average rating

5.0

All reviews

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