Sendcloud | Shipping Platform for Shopify

Sendcloud | Shipping Platform

Easy shipping automation to help your business grow.

Rating

4.6

feedback

447

Reviews

chart

#99

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    4%
  • Less than a year
    52%
  • More than a year
    43%

Reviews Summary

Sendcloud has received mostly positive reviews from users. Users appreciate the platform for simplifying order management, providing a wide range of shipping options, and having a user-friendly interface. The customer service is highlighted as responsive and helpful. However, some users have experienced issues with complex checkout rules, high home delivery rates set by carriers, and lack of transparency in shipping costs. Glitches when creating labels and discontinuation of certain shipping options have also been mentioned as drawbacks. Overall, Sendcloud is praised for streamlining logistics and saving time for ecommerce businesses.

Highlights

Simplified order management and efficient shipping
Responsive customer service
User-friendly interface
Issues with complex checkout rules and high home delivery rates
Glitches in label creation and lack of transparency in shipping costs

Rating Breakdown

  • 5
    75% (337 ratings)
  • 4
    12% (53 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (7 ratings)
  • 1
    10% (45 ratings)

Reviews with Text

  • 98% (440)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 5, 2026

Aplicación indispensable para hacer un envío fácil, cómodo y con una atención al cliente estupenda.

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

May 5, 2026

The app has definitely saved me money in the long run but, there are teething issues. I activated DHL but get 0 quotes from them. I post a lot using Royal Mail to USA but when adding my parcel size and weight is only lets me use UPS so I have to book direct through Royal Mail after spending time checking. I have queried the issue but never found out what the problem is. Overall it works okay but I would give 5 stars if they fixed it so I get quotes from more couriers.

Using app

--

Total reviews

11

Average rating

4.5

4 / 5 Share

May 5, 2026

Plutôt satisfaite de l'application qui reste gratuite. Le seul hic, les clients qui ne sélectionnent pas leur point de retrait après paiement car je suis en version Basic de shopify et quand on leur demande où livrer il regarde sur le site de shop2shop et nous on ne retrouve pas ce relais dans nos choix. C'est le petit point noir. Sinon hyper simple utilisation, facturation 2 fois par mois.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

April 28, 2026

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2026

Je suis globalement satisfait de Sendcloud. La gestion des commandes est simplifiée, même si la configuration des règles de checkout reste assez complexe. Les tarifs de livraison à domicile peuvent parfois être élevés, mais cela relève davantage des transporteurs que de la plateforme elle-même

Using app

4 months

Total reviews

2

Average rating

5.0

All reviews

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