tern® review for Sendcloud | Shipping Platform

Unfortunately, a very disappointing experience. We’ve been using this app for several years and had built a certain level of trust in the company. Unfortunately, several recent experiences, including a promise made directly to users that was ultimately not honored despite us meeting all the requested conditions, have completely changed our opinion. It’s not really about the value of what was promised, but about the principle. When a company makes a commitment to its customers, you simply expect them to follow through. After several follow-ups and still no resolution, it’s difficult to maintain the same level of trust in this company and its practices. Disappointing after several years of using the app.