All reviews

Rating Breakdown

  • 5
    71% (10 ratings)
  • 4
    7% (1 ratings)
  • 3
    7% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (2 ratings)

Reviews with Text

  • 100% (14)
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1 / 5 Share

Nov. 21, 2024

App doesn't track metrics correctly. The beacon fails regularly and customer service is no help. The reporting dashboard is basically worthless as its not reporting metrics correctly on the sends. I can see on my pixel orders from Sendlane email referrers, but dashboard in Sendlane says $0 in revenue.

Using app

3 months

Total reviews

3

Average rating

3.7

1 / 5 Share

Feb. 6, 2024

Very poor support, we just started to work with app and information given us by support and product support manager was different. F.e. once you have account with your email, its not possible to get user role for other account (even if the previous account was deleted). Product manager told us it was possible, support on chat told us its not possible because it is the way how their system works.

Using app

About 1 month

Total reviews

6

Average rating

3.7