Joovii Shipping
Courier Shipping with discount rates for all users
Rating
2.7
feedback
22
chart
#6,382
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
5%
-
Less than a month
36%
-
Less than a year
32%
-
More than a year
18%
Reviews Summary
Joovii has received mixed reviews from users. Positive feedback includes the app making shipping easier and more streamlined, saving users time and effort in the fulfilment process. Users appreciate the integration with Shopify and the ability to book shipping directly from the platform. Customer service, particularly from Andrew, has been highlighted as prompt and helpful. On the other hand, negative reviews mention issues with the interface being overly complicated, inflated shipping prices, occasional app malfunctions, and difficulties in canceling subscriptions. Some users have also expressed dissatisfaction with Sendle's service and support, feeling let down by the couriers.
Highlights
All reviews
Feb. 17, 2026
Joovii has made shipping so much easier for our Shopify store. Before this we were using Transdirect and it always felt clunky. We had to switch between windows, manually fill in details and double handle information that was already in Shopify. It worked, but it wasn’t smooth. With Joovii, we can book shipping directly from Shopify in a few clicks. No jumping around, no re-entering data. It feels like it’s actually built for ecommerce rather than bolted on. It’s streamlined our fulfilment process and saved us hours every week.
Jan. 20, 2026
Disapointed that sendle could not give its users more notice however have been swithed over to another provider swiftly thanks to Joovii support.
Jan. 11, 2026
junk interface. overly complicated and difficult to use on the phone format. shipping prices are often inflated compared to fulfilling the order in the shopify orders page? does not make sense. also decides not to work every few weeks.
Nov. 5, 2025
no way to cancel the subscription.... ridiculous
As for any Shopify app the subscription is canceled when the app is uninstalled. Please contact us directly to request a refund if you have been unaware that this is the process.
Dec. 20, 2024
absolutely a disappointing experience. I've had orders sitting for 4 days now waiting to be picked up. Customer service is no help.
Hi, Please note that you are not reviewing Sendle's service, we are an independent app provider that is offering the connection to Shopify. For reviewing Sendle's delivery service there are other options like google reviews. We would appreciate if you could direct your disappointment there and consider just the app integration in this review.
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