Sendle Integration Ship & Save for Shopify

Sendle Integration Ship & Save

Sendle Shipping Integration

Developer

Rating

3.5

feedback

21

Reviews

chart

#1,341

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    5%
  • Less than a month
    24%
  • Less than a year
    43%
  • More than a year
    19%

Reviews Summary

The reviews for the Sendle app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects include the ease of integration, time-saving features, and excellent customer service provided by Andrew. Users appreciate the app's ability to compare pricing between different providers, track items, and buy labels all in one place. On the other hand, negative reviews highlight issues with delayed deliveries, unresponsive customer service, and technical challenges with the app. Some users also expressed frustration with the lack of support for integration issues and difficulties in using the app effectively.

Highlights

Positive aspects include ease of integration, time-saving features, and excellent customer service.
Negative feedback includes delayed deliveries, unresponsive customer service, and technical challenges.
Users appreciate the ability to compare pricing between different providers and track items in one place.
Some users expressed frustration with the lack of support for integration issues and difficulties in using the app effectively.
Mixed reviews highlight both positive and negative aspects of the Sendle app on Shopify.

Rating Breakdown

  • 5
    57% (12 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    38% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 27, 2024

$9.95 USD a month? Nope not worth that. Sendle is making enough off of the shipments, asking to pay a monthly fee for an app to use their service in Shopify is just not right. No matter how you try to justify it.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Just to clarify we are not Sendle, we are an app developer who are not funded by Sendle and simply looking to cover our cost of providing a useful integration. Sendle's margins are not something we have any stake in i'm afraid. We would be most appreciative if you considered the app on its merits outside of what you think of Sendle. Unfortunately your feedback is detrimental and I believe unwarranted, considering the expansive features we have built and support in our app.

1 / 5 Share

Nov. 26, 2024

sendle service is very disappointing. I would not recommend it to anyone who cares about their reputation. Our first ever shipment has so far taken over 25 days to be delivered and still no one knows where it is. The customer service is not responsive and it seems the agents do not know what they are doing! I suggest to stay away and do not waste your money on Sendle.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. Just to clarify, we are Joovii, an independent app developer that built an app to connect to Sendle and not Sendle itself. While we can reach out to Sendle and push them to address merchants issues, I'd ask you to reconsider your feedback and score regarding the app itself rather than mark us against Sendle's performance.

5 / 5 Share

Aug. 16, 2024

You need this app in your life. If you’re starting out - this is for you! Also, as you grow this app will make things easier and better. Can also be used for B2C and B2B. Highly recommend.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2024

I have been using the app for 4 years and just added the Australia Post integration which works beautifully. Andrew and Bivash are really listening to the feedback they receive and are very prompt in implementing fixes / improvements. Thank you to the Team: I highly recommend this app.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2024

This app is great. It saves me so much time. Customer service is great. Andrew helped me fix a few errors I had made with in hours of me needing help. He also took the time to step me through using the app so it can be even more effective for my needs.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

All reviews

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