Sendle Integration Ship & Save
Sendle Shipping Integration
Rating
2.9
feedback
22
chart
#1,706
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
5%
-
Less than a month
23%
-
Less than a year
45%
-
More than a year
18%
Reviews Summary
The reviews for the Sendle app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects include the ease of integration, time-saving features, and excellent customer service provided by Andrew. Users appreciate the app for its ability to track items, buy labels, and compare pricing between different providers. On the other hand, negative reviews highlight issues with delayed shipments, unresponsive customer service, and difficulties with the app's functionality, such as inaccurate shipping rates and integration problems with Shopify. Some users also express frustration with the lack of support and unresolved issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 20, 2024
absolutely a disappointing experience. I've had orders sitting for 4 days now waiting to be picked up. Customer service is no help.
Hi, Please note that you are not reviewing Sendle's service, we are an independent app provider that is offering the connection to Shopify. For reviewing Sendle's delivery service there are other options like google reviews. We would appreciate if you could direct your disappointment there and consider just the app integration in this review.
Nov. 27, 2024
$9.95 USD a month? Nope not worth that. Sendle is making enough off of the shipments, asking to pay a monthly fee for an app to use their service in Shopify is just not right. No matter how you try to justify it.
Hi, Just to clarify we are not Sendle, we are an app developer who are not funded by Sendle and simply looking to cover our cost of providing a useful integration. Sendle's margins are not something we have any stake in i'm afraid. We would be most appreciative if you considered the app on its merits outside of what you think of Sendle. Unfortunately your feedback is detrimental and I believe unwarranted, considering the expansive features we have built and support in our app.
Nov. 26, 2024
sendle service is very disappointing. I would not recommend it to anyone who cares about their reputation. Our first ever shipment has so far taken over 25 days to be delivered and still no one knows where it is. The customer service is not responsive and it seems the agents do not know what they are doing! I suggest to stay away and do not waste your money on Sendle.
Thank you for your review. Just to clarify, we are Joovii, an independent app developer that built an app to connect to Sendle and not Sendle itself. While we can reach out to Sendle and push them to address merchants issues, I'd ask you to reconsider your feedback and score regarding the app itself rather than mark us against Sendle's performance.
Aug. 16, 2024
You need this app in your life. If you’re starting out - this is for you! Also, as you grow this app will make things easier and better. Can also be used for B2C and B2B. Highly recommend.
June 20, 2024
I have been using the app for 4 years and just added the Australia Post integration which works beautifully. Andrew and Bivash are really listening to the feedback they receive and are very prompt in implementing fixes / improvements. Thank you to the Team: I highly recommend this app.
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