Sendle Integration Ship & Save
Sendle Shipping Integration
Rating
2.4
feedback
21
chart
#2,534
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
5%
-
Less than a month
38%
-
Less than a year
29%
-
More than a year
19%
Reviews Summary
The reviews for the Sendle Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the ease of integration and the time-saving features of the app. Customer service, particularly from Andrew, is highlighted as exceptional, with quick responses and helpful assistance. Users also praise the app for its ability to compare pricing between different providers and for its continuous tracking feedback. On the negative side, there are complaints about the subscription cost, slow shipping times, lack of responsiveness from customer service, and issues with the integration with Shopify. Some users have experienced difficulties with incorrect weights and lack of corrections in the app, leading to frustration and manual workarounds. Overall, while the app has its strengths, there are areas that need improvement to provide a better user experience.
Highlights
Review RSS Feed
All reviews
Nov. 5, 2025
no way to cancel the subscription.... ridiculous
As for any Shopify app the subscription is canceled when the app is uninstalled. Please contact us directly to request a refund if you have been unaware that this is the process.
Dec. 20, 2024
absolutely a disappointing experience. I've had orders sitting for 4 days now waiting to be picked up. Customer service is no help.
Hi, Please note that you are not reviewing Sendle's service, we are an independent app provider that is offering the connection to Shopify. For reviewing Sendle's delivery service there are other options like google reviews. We would appreciate if you could direct your disappointment there and consider just the app integration in this review.
Nov. 27, 2024
$9.95 USD a month? Nope not worth that. Sendle is making enough off of the shipments, asking to pay a monthly fee for an app to use their service in Shopify is just not right. No matter how you try to justify it.
Hi, Just to clarify we are not Sendle, we are an app developer who are not funded by Sendle and simply looking to cover our cost of providing a useful integration. Sendle's margins are not something we have any stake in i'm afraid. We would be most appreciative if you considered the app on its merits outside of what you think of Sendle. Unfortunately your feedback is detrimental and I believe unwarranted, considering the expansive features we have built and support in our app.
Nov. 26, 2024
sendle service is very disappointing. I would not recommend it to anyone who cares about their reputation. Our first ever shipment has so far taken over 25 days to be delivered and still no one knows where it is. The customer service is not responsive and it seems the agents do not know what they are doing! I suggest to stay away and do not waste your money on Sendle.
Thank you for your review. Just to clarify, we are Joovii, an independent app developer that built an app to connect to Sendle and not Sendle itself. While we can reach out to Sendle and push them to address merchants issues, I'd ask you to reconsider your feedback and score regarding the app itself rather than mark us against Sendle's performance.
Aug. 16, 2024
You need this app in your life. If you’re starting out - this is for you! Also, as you grow this app will make things easier and better. Can also be used for B2C and B2B. Highly recommend.
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