Sendle Integration Ship & Save
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Rating
2.1
feedback
20
chart
#1,900
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
5%
-
Less than a month
40%
-
Less than a year
25%
-
More than a year
20%
Reviews Summary
The reviews for the Sendle Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the ease of integration, time-saving features, and excellent customer service provided by Andrew. Users appreciate the app for its ability to compare pricing between different providers, track items, and provide continuous tracking feedback for both merchants and customers. On the other hand, negative reviews highlight issues such as difficulties in canceling subscriptions, delays in order processing, high monthly fees, and poor customer service from Sendle. Some users also experienced technical challenges and integration issues with Shopify.
Highlights
Review RSS Feed
All reviews
Jan. 11, 2026
junk interface. overly complicated and difficult to use on the phone format. shipping prices are often inflated compared to fulfilling the order in the shopify orders page? does not make sense. also decides not to work every few weeks.
Nov. 5, 2025
no way to cancel the subscription.... ridiculous
As for any Shopify app the subscription is canceled when the app is uninstalled. Please contact us directly to request a refund if you have been unaware that this is the process.
Dec. 20, 2024
absolutely a disappointing experience. I've had orders sitting for 4 days now waiting to be picked up. Customer service is no help.
Hi, Please note that you are not reviewing Sendle's service, we are an independent app provider that is offering the connection to Shopify. For reviewing Sendle's delivery service there are other options like google reviews. We would appreciate if you could direct your disappointment there and consider just the app integration in this review.
Nov. 27, 2024
$9.95 USD a month? Nope not worth that. Sendle is making enough off of the shipments, asking to pay a monthly fee for an app to use their service in Shopify is just not right. No matter how you try to justify it.
Hi, Just to clarify we are not Sendle, we are an app developer who are not funded by Sendle and simply looking to cover our cost of providing a useful integration. Sendle's margins are not something we have any stake in i'm afraid. We would be most appreciative if you considered the app on its merits outside of what you think of Sendle. Unfortunately your feedback is detrimental and I believe unwarranted, considering the expansive features we have built and support in our app.
Nov. 26, 2024
sendle service is very disappointing. I would not recommend it to anyone who cares about their reputation. Our first ever shipment has so far taken over 25 days to be delivered and still no one knows where it is. The customer service is not responsive and it seems the agents do not know what they are doing! I suggest to stay away and do not waste your money on Sendle.
Thank you for your review. Just to clarify, we are Joovii, an independent app developer that built an app to connect to Sendle and not Sendle itself. While we can reach out to Sendle and push them to address merchants issues, I'd ask you to reconsider your feedback and score regarding the app itself rather than mark us against Sendle's performance.
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