Joovii Shipping for Shopify

Joovii Shipping

Courier Shipping with discount rates for all users

Developer
View on App Store

Rating

2.7

feedback

22

Reviews

chart

#6,382

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    5%
  • Less than a month
    36%
  • Less than a year
    32%
  • More than a year
    18%

Reviews Summary

Joovii has received mixed reviews from users. Positive feedback includes the app making shipping easier and more streamlined, saving users time and effort in the fulfilment process. Users appreciate the integration with Shopify and the ability to book shipping directly from the platform. Customer service, particularly from Andrew, has been highlighted as prompt and helpful. On the other hand, negative reviews mention issues with the interface being overly complicated, inflated shipping prices, occasional app malfunctions, and difficulties in canceling subscriptions. Some users have also expressed dissatisfaction with Sendle's service and support, feeling let down by the couriers.

Highlights

Positive feedback on streamlined shipping process and time-saving features
Positive comments on integration with Shopify and prompt customer service
Negative feedback on interface complexity, pricing, and subscription cancellation
Negative reviews on occasional app malfunctions and dissatisfaction with Sendle's service
Mixed opinions on the app's usability and effectiveness

Rating Breakdown

  • 5
    55% (12 ratings)
  • 4
    5% (1 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    36% (8 ratings)

Reviews with Text

  • 100% (22)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 17, 2026

Joovii has made shipping so much easier for our Shopify store. Before this we were using Transdirect and it always felt clunky. We had to switch between windows, manually fill in details and double handle information that was already in Shopify. It worked, but it wasn’t smooth. With Joovii, we can book shipping directly from Shopify in a few clicks. No jumping around, no re-entering data. It feels like it’s actually built for ecommerce rather than bolted on. It’s streamlined our fulfilment process and saved us hours every week.

Using app

--

Total reviews

1

Average rating

5.0

3 / 5 Share

Jan. 20, 2026

Disapointed that sendle could not give its users more notice however have been swithed over to another provider swiftly thanks to Joovii support.

Store

Darl'

Using app

3 months

Total reviews

1

Average rating

3.0

1 / 5 Share

Jan. 11, 2026

junk interface. overly complicated and difficult to use on the phone format. shipping prices are often inflated compared to fulfilling the order in the shopify orders page? does not make sense. also decides not to work every few weeks.

Using app

About 1 year

Total reviews

8

Average rating

1.4

1 / 5 Share

Nov. 5, 2025

no way to cancel the subscription.... ridiculous

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

As for any Shopify app the subscription is canceled when the app is uninstalled. Please contact us directly to request a refund if you have been unaware that this is the process.

1 / 5 Share

Dec. 20, 2024

absolutely a disappointing experience. I've had orders sitting for 4 days now waiting to be picked up. Customer service is no help.

Using app

4 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi, Please note that you are not reviewing Sendle's service, we are an independent app provider that is offering the connection to Shopify. For reviewing Sendle's delivery service there are other options like google reviews. We would appreciate if you could direct your disappointment there and consider just the app integration in this review.

All reviews

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