All reviews

Rating Breakdown

  • 5
    61% (11 ratings)
  • 4
    6% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 20, 2024

I have been using the app for 4 years and just added the Australia Post integration which works beautifully. Andrew and Bivash are really listening to the feedback they receive and are very prompt in implementing fixes / improvements. Thank you to the Team: I highly recommend this app.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2024

This app is great. It saves me so much time. Customer service is great. Andrew helped me fix a few errors I had made with in hours of me needing help. He also took the time to step me through using the app so it can be even more effective for my needs.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

I did experience some basic technical challenges Andrew from customer service was very helpful in dealing with the issue . Very happy with the shipping app which allows me compare pricing between different providers

Store

Ronita

Using app

About 3 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 24, 2023

Easy integration even for a novice like myself. Customer support is phenomenal. Rates are fantastic. Andrew is a top bloke. No issue is too big or too small. Super quick responses too.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

I am very happy with the APP and especially with the support provided by Andrew, who has been great to work with. The integration with Shopify works seamlessly and I especially love the continuous tracking feedback for me and for my customers. I would highly recommend Sendle for anyone looking for quick and reliable shipping of smaller size parcels (<120cm longest dim) across all Australia and New Zealand.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

I am extremely grateful to have had Andrew assist me with all of my questions relating to using Sendle Shipping for my new website. There is customer service and then there is Andrew who is on a whole other level. It is difficult to receive this kind of online support at times but Sendle Shipping has been a breeze.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2023

Excellent service. Andrew helped me out with all my shipping needs and questions. This was a confusing process for me at the start and found their team super helpful to get started.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2023

So I found this App is perfect. Some APP allow you to track the items but you cant buy label and some do other way, but this APP will do all at once place. Team support is very quick . Thank you Andrew for always helping us when we needed. Highly Recommended

Store

Muscle Station

Using app

About 2 years

5 / 5 Share

March 9, 2023

Thank you so much to Andrew, who helped me right away to get my website back on track very easily today. He was very prompt and easily fixed my problem. I am very grateful for his easy advice and quickly organized my postage on my website. Thank you again for your work Andrew.

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 30, 2022

So far, so good! I'm also trialing another aggregator app along side Sendle as stand alone so will see how it all pans out.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Many thanks. Stay tuned for our aggregator app coming soon.

5 / 5 Share

June 23, 2020

The Sendle app is working fine. It’s the couriers that are letting the side down. Waiting to talk to Shopify.

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, It looks like your issue is with the performance of actual Sendle shipments rather than the integration functionality supplied by us (Joovii) as developers of this App. We have reached out to Sendle with your store details and our contacts there have committed to contacting you to solve the pick up / delivery issues you are facing. As a Sendle customer myself I can attest that the individual courier drivers are excellent 99.9% of the time. If my assumption is correct and it is Sendle that you are disappointed with rather than our app, we would appreciate you reconsidering this review and to rate the app accordingly with the performance of the app alone. Thanks, Team@Joovii