All reviews

Rating Breakdown

  • 5
    91% (453 ratings)
  • 4
    6% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (8 ratings)
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5 / 5 Share

Sept. 28, 2024

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation! We'll always do our best to take care of your needs!

5 / 5 Share

Sept. 27, 2024

Nellely was very friendly and knowledgeable about everything that I needed. She made it very easy for me to understand. I feel confident that Sendvio is exactly what I am looking for in SMS marketing.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a fantastic review! It's truly our pleasure to serve you. Your satisfaction is our top priority, and we're here to continue supporting you in any way you need!

5 / 5 Share

Sept. 17, 2024

Very friendly and professional call received to help set-up the service. Great idea! Nelly was very helpful!

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your kind review! It means a lot to us and truly makes our efforts worthwhile. We appreciate your support! 😊

5 / 5 Share

Aug. 16, 2024

Me atendió fenomenal, con mucha paciencia y eficiencia, una maravilla de atención. Me oriento en todo lo necesario para utilizar correctamente la aplicación.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Muchas gracias por esta magnífica reseña de nuestro servicio. Siempre será un placer ayudarle a conseguir las mejores tasas de conversión utilizando todas nuestras herramientas!

5 / 5 Share

Aug. 8, 2024

J'avais un soucis pour le paramétrage d'authentification donc j'ai demandé de l'aide au support et quelques heures après j'avais une demande d'accès à shopify pour qu'ils puissent intervenir et ils m'ont réglé le soucis. Service client au top je recommande à 100%.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Nous vous remercions chaleureusement pour votre reconnaissance. Nous restons engagés à toujours vous offrir le meilleur service possible pour répondre à tous vos besoins :)

5 / 5 Share

July 25, 2024

Great app with amazing support! They really listen to their customers and adapt quickly!

Store

Bupsy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are grateful for your warm acknowledgment. We remain committed to constantly striving to provide the best possible service to meet all your needs. We look forward to serving you again :)

5 / 5 Share

July 15, 2024

I would recommend the service, Polite and friendly

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)

5 / 5 Share

July 7, 2024

Grand MERCI à Sarahyi de m’avoir aidé et guidé pas à pas pour solutionner mon problème de configuration.

Store

Scirpe

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis ! C'est toujours un plaisir de vous aider avec tout ce dont vous avez besoin. Nous vous souhaitons beaucoup de succès dans votre entreprise !

5 / 5 Share

June 28, 2024

I use Sendvio for all my stores and I can't say enough great words about it! It helped us increase our revenue a lot, the app is very easy to use and their support is the best. Big thank's to Fernando!

Store

Avanise

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

We are delighted to know that our daily efforts are helping entrepreneurs like you to grow - that's our main goal at Sendvio! It's a pleasure to be here to support you with anything you need. Remember, we're just an email away and always ready to assist you. Thank you for your kind words and for choosing Sendvio! At your service, Fernando Heyer (Co-Founder of Sendvio)

5 / 5 Share

June 26, 2024

Great support

Store

Carnez

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We are committed to consistently providing the best care for your needs :)

5 / 5 Share

June 23, 2024

SendVio integrates seamlessly with Shopify, providing a unified platform to manage both email marketing and SMS campaigns from one dashboard. This centralized approach simplifies workflow and enhances efficiency.

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking the time to share your comments. We assure you that we will always strive to exceed your expectations! 😊

5 / 5 Share

June 19, 2024

EXCELENTE ATENCION

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por su valioso reconocimiento :)

5 / 5 Share

June 7, 2024

Sarahy was fast and quickly responded to my question. Very impressed with quick and efficient service. Thank you Lady Be Chic Boutique Online

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! We are committed to providing you with the best service possible and will always strive to meet your needs. - Sarahy (Customer Success Team)

5 / 5 Share

May 24, 2024

Good costumer service :) I got the help i needed.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! We're always here to help with anything you may need! - Nallely (Customer Sucess Team)

5 / 5 Share

May 25, 2024

I got charged for this app when reactivating my shopify store after 2 years! Please refund me and I will change my review

Using app

Almost 2 years

Total reviews

5

Average rating

1.8

Developer Reply

Thank you!

5 / 5 Share

May 17, 2024

The app is really easy to use and the customer service is excellent! I moved to Sendvio from another email marketing app because I couldn’t template on my iPad. I ran into a templating problem with Sendvio and contacted customer service. They responded super quickly and in two days had redesigned the functionality so it worked on my iPad Air! Very impressed.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this fantastic review! The developer who worked on this project is truly grateful for your kind words. Your feedback is incredibly motivating for our entire team. We appreciate your support!

5 / 5 Share

May 9, 2024

Muy atenta, paciente y un trato amable, se pudo entender con claridad todo lo explicado.

Using app

16 days

Total reviews

5

Average rating

4.2

Developer Reply

Agradecemos mucho esta fantástica reseña. Será un placer siempre ayudar con todo lo que necesite!

5 / 5 Share

May 7, 2024

I mainly want to thank Sarahy. She was super helpful and had a lot of patience with me specially because i'm a beginner and I don't know much about email marketing and sms. But she's amazing and also the app is great

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this wonderful review. I appreciate you taking the time to share your experience. I'm more than happy to assist you further with anything you require! At your service, Sarahy (Customer Success Team)

5 / 5 Share

May 1, 2024

I have not completely set up the app yet but I needed some questions answered and an agent called me at the scheduled call meeting and answered the questions that I had. Appreciate it. I cannot rate the app yet since I have not started using it to see how it works. My review is solely for the customer service part of it.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for rating our customer service. Your satisfaction is our top priority, and feedback like yours motivates us to keep striving for excellence. We're always available to help you make the most of our tools!

5 / 5 Share

April 4, 2024

I am working on installing this app, and i had a lot of customization questions. Their support got back right away, they call you to help and answer and help with any questions i had! Amazing customer service!

Using app

27 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We appreciate you taking the time to share your experience. We will always do our best to take care of your needs :)