All reviews

Rating Breakdown

  • 5
    92% (459 ratings)
  • 4
    6% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 13, 2021

Very pleased with the service from Nallely and the programming wizards. Proper phone calls so we didn't have to mess about playing email ping pong. I have great pop ups now. The other thing I love, is.. it is easy to edit the templates and stick your own text and colours in, really great. Thanks Chilliaps!

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

April 2, 2021

La persona que me llamo para ayudarme, a algunos conceptos que no tenia claro, me atendió, muy bien. Muchas gracias por la atención

Store

Shacys

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2021

Nallely hast the best! customer service. I'm switching from Mail chimp to Abandonment protector because of the amazing! care they take on their customers. Let keep up the good work

Using app

6 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 1, 2021

Nallely is supper Amazing! she's been helping me on both of my stores and I just love the way she's knows her way around the app. Customer service is a 10 starts!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2021

Spoke to Nallely. She is awesome. You must give her pay rise. She fixed all the issues I was having with your app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2021

I absolutely love this app for whenever I'm starting a new store. It's very versatile and has all the functions needed for a store doing sub 100 orders a day. Thank you so much for making this app :)

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2021

Best customer service + Response super fast!! Simple and easy to use. Thanks a lot. I am looking forward to the new features in the near future.

Using app

22 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 21, 2021

fo far love it. They are so fast to answer emails. Really like the app what we can create with it. Thank you Nallely O. for your help. Recommend it.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

The abandonment protector has amazing support. Easy to install and you have ready templates for all sequences. Thanks, Nallely!

Store

Resthe

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

Acudí al centro de soporte porque tenia unas dudas, fue de maravilla, lo primero muy gratificante, fue poder hablar punto por punto de los detalles en español, gracias a la agente Nayeli quien fue amable y muy efectiva !

Using app

4 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 5, 2020

I used this app to help me improve my marketing strategies and I like the way it does it by emailing my customers regarding new products but it would mean the world to me if that app had the ability to automatically email my customers regarding other discounts the can get after leaving their carts.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

We use this app for abandoned cart emails & also social media follow-up emails. The templates are nicely designed and convert well.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

Follow-ups are a must in eCommerce. This app really helped identify many opportunities to follow up with prospects and present new offers. It's highly customizable, and support is very helpful and responsive. Highly recommended!

Using app

About 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

June 11, 2020

Absolutely the BEST app for shopify! When I started to sell online I had no idea what apps were really necessary, so I tried a few. Out of all of them, I can say Abandonment Protector is a MUST. The customer service is AMAZING. And the BEST part is that it actually does what it says it does. Abandoned carts ARE recovered! I totally recommend it.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2020

Meilleure application pour les paniers abandonnés selon moi, et très facile a utiliser. j'ai un taux de récupération a + de 30% c'est excellent !

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2020

I used this App to help me recover the abandoned carts, setting up popups, and newsletter. I am satisfied with all the features and the ease of using this App.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2020

This app is amazing! The price is more than fair for how well the app works. Easy to use & lets me better connect with my customers :)

Using app

4 months

Total reviews

18

Average rating

4.9

5 / 5 Share

March 30, 2020

Very top ! Support efficace ! Je recommande pour tout gestion de mail, modèle pré-établis, facile à modifier

Store

Confodo

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2020

Very simple solution that will be a main part of your revenues. The developers are very responsive and very helpful. The app is easy to set up and it is indeed a must have for beginners and advanced users. Highly recommended.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2020

J'utilise cette application pour capter les mails et ainsi créer ma liste de contacts. Elle me permet également de relancer les paniers abandonnés, faire apparaître des popups d'entrée sur le site ou en cas de sortie imminente. Bref, toute une panoplie de popups et relances par emails pour créer ma base de liste emails. EN PLUS LE SUPPORT TECHNIQUE EST LA POUR VOUS REPONDRE EN CAS DE BESOIN : REPONSES EFFICACES, RAPIDES ET BIENVEILLANTES !

Using app

9 months

Total reviews

1

Average rating

5.0