All reviews

Rating Breakdown

  • 5
    89% (160 ratings)
  • 4
    8% (14 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 93% (166)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2024

Nallely was super helpful. The product may not have all the features you need but it is a good value. However, customer support was great!

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for recognizing Nallely's efforts! We'll keep striving to enhance our product while maintaining great support. Your feedback matters, so please feel free to send any feature requests to [email protected].

5 / 5 Share

Nov. 12, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re grateful for your review! Your satisfaction is our motivation, and we’re glad our service made a difference for you.

5 / 5 Share

Oct. 16, 2024

Nallely O was Amazing. She walked me through all the steps I needed to get me started and recommend items to start with.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

We are grateful for your kind comments about our service. It is always our pleasure to assist you, and we remain at your service for any future needs.

5 / 5 Share

Sept. 17, 2024

Very friendly and professional call received to help set-up the service. Great idea! Nelly was very helpful!

Using app

5 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your kind review! It means a lot to us and truly makes our efforts worthwhile. We appreciate your support! 😊

5 / 5 Share

July 25, 2024

Great app with amazing support! They really listen to their customers and adapt quickly!

Store

Bupsy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are grateful for your warm acknowledgment. We remain committed to constantly striving to provide the best possible service to meet all your needs. We look forward to serving you again :)

5 / 5 Share

June 28, 2024

I use Sendvio for all my stores and I can't say enough great words about it! It helped us increase our revenue a lot, the app is very easy to use and their support is the best. Big thank's to Fernando!

Store

Avanise

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

We are delighted to know that our daily efforts are helping entrepreneurs like you to grow - that's our main goal at Sendvio! It's a pleasure to be here to support you with anything you need. Remember, we're just an email away and always ready to assist you. Thank you for your kind words and for choosing Sendvio! At your service, Fernando Heyer (Co-Founder of Sendvio)

5 / 5 Share

June 26, 2024

Great support

Store

Carnez

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We are committed to consistently providing the best care for your needs :)

5 / 5 Share

May 24, 2024

Good costumer service :) I got the help i needed.

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! We're always here to help with anything you may need! - Nallely (Customer Sucess Team)

5 / 5 Share

May 17, 2024

The app is really easy to use and the customer service is excellent! I moved to Sendvio from another email marketing app because I couldn’t template on my iPad. I ran into a templating problem with Sendvio and contacted customer service. They responded super quickly and in two days had redesigned the functionality so it worked on my iPad Air! Very impressed.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this fantastic review! The developer who worked on this project is truly grateful for your kind words. Your feedback is incredibly motivating for our entire team. We appreciate your support!

5 / 5 Share

May 9, 2024

Muy atenta, paciente y un trato amable, se pudo entender con claridad todo lo explicado.

Using app

16 days

Total reviews

5

Average rating

4.2

Developer Reply

Agradecemos mucho esta fantástica reseña. Será un placer siempre ayudar con todo lo que necesite!

5 / 5 Share

May 7, 2024

I mainly want to thank Sarahy. She was super helpful and had a lot of patience with me specially because i'm a beginner and I don't know much about email marketing and sms. But she's amazing and also the app is great

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this wonderful review. I appreciate you taking the time to share your experience. I'm more than happy to assist you further with anything you require! At your service, Sarahy (Customer Success Team)

5 / 5 Share

May 1, 2024

I have not completely set up the app yet but I needed some questions answered and an agent called me at the scheduled call meeting and answered the questions that I had. Appreciate it. I cannot rate the app yet since I have not started using it to see how it works. My review is solely for the customer service part of it.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for rating our customer service. Your satisfaction is our top priority, and feedback like yours motivates us to keep striving for excellence. We're always available to help you make the most of our tools!

5 / 5 Share

April 4, 2024

I am working on installing this app, and i had a lot of customization questions. Their support got back right away, they call you to help and answer and help with any questions i had! Amazing customer service!

Using app

6 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We appreciate you taking the time to share your experience. We will always do our best to take care of your needs :)

5 / 5 Share

March 2, 2024

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation!

5 / 5 Share

Feb. 29, 2024

Natelly has excellent customer service skills and really helped me out a lot! Thank you!

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We will always do our best to take care of your needs! :)

5 / 5 Share

Feb. 12, 2024

Great support. Thank you Nallely O.

Store

Lancy

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for recognizing our efforts. We'll remain committed to providing top-notch service for you.

5 / 5 Share

Jan. 30, 2024

Excellent service. Answered all of my questions perfectly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the good comments! It is very gratifying to know that you are happy with our service. It will be a pleasure to serve you again!

5 / 5 Share

Jan. 23, 2024

This app is so much more user friendly than some others ive used. Setup was far easier and emails did not end up in spam for a nice change. (Reason why I chose this application) Thank you for the support @Nalley, I had around 4 issues and they were all resolved within a few minutes.

Using app

1 day

Total reviews

16

Average rating

5.0

Developer Reply

We sincerely appreciate your kind acknowledgment. We're committed to providing top-notch service and consistently meeting your needs at the highest standard. Thank you for placing your trust in us. - Nallely (Customer Success Team)

5 / 5 Share

Jan. 17, 2024

Magnifica atención por parte de la srita. Nallely ya que me ayudó de 0 a 100 con la aplicación y la administracion para el mejor aprovechamiento de esta magnifica herramienta. recomendada 100%.Muchas gracias

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por esta increíble reseña. ¡Estaremos siempre encantados de seguir ayudando con cualquier cosa que puedas necesitar! - Nallely (Equipo de Éxito del Cliente)

5 / 5 Share

Jan. 15, 2024

My agent was amazinggggg!!!! She helped me so diligently and was very clear with instructions on how to create and edit my email/sms automations. So far I love using Sendvio for my business. Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We're so glad you had a good experience. We will always do our best to take care of your needs!