Sendvio: Email Marketing & SMS
Boost Black Friday sales with Email & SMS marketing, Reviews
Rating
4.8
feedback
165
chart
#2,347
All reviews
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Jan. 5, 2024
Excellent email and SMS marketing application! Our company had been utilizing Omnisend for an extended period, but we found it lacking in delivering the weekly and monthly email campaigns we required. Omnisend also fell short on essential features and posed challenges in swiftly setting up campaigns.This platform not only fulfills our automation email and SMS needs but also it has all the features of Omnisend and more. What's particularly noteworthy is its rapid and straightforward campaign setup. I highly recommend both the Sendvio app and the supportive staff.
Thank you for your kind words and valuable appreciation! We're thrilled to hear about your positive experience. Rest assured, we remain committed to consistently providing the best service to meet your needs. We look forward to serving you again!
Dec. 13, 2023
I had wonderful help from my representative today very pleased with the help I provided show helped me through the problem and went seamlessly. Thank you for your support in getting this done. Best regards, Amanda
Thank you for your valuable appreciation. We appreciate you taking the time to share your experience. We will always do our best to take care of your needs :) - Customer Success Team
Nov. 28, 2023
La verdad que tienen un servicio de soporte muy bueno. Sin yo pedir, han hecho cambios que me favorecen y trabajan muy bien. Con otras apps o plataformas, tienes que ir detrás para que te atiendan y hagan algo. Esta gente te presta soporte de forma rápida y muy eficaz. Gracias
Estamos muy agradecidos por tus comentarios. Nos complace saber que vamos por el camino correcto. La retroalimentación que nos brindas nos ha ayudado mucho. ¡Será un placer seguir creciendo juntos! - Fernando Heyer (Co-Fundador)
Oct. 23, 2023
Nallely ha sido de mucha ayuda, respondió todas la preguntas que tenía. Senvío me ha parecido una excelente opción para quienes estamos empezando a hacer Ecommerce, el precio es muy asequible y tienen características muy poderosas además de que tienen un servicio al cliente espectacular, siempre ahí dispuestos a resolverte tus dudas.
Gracias por esta fantástica reseña. Le agradezco que se haya tomado el tiempo de compartir su experiencia. ¡Estaremos encantados de siempre ayudar con todo lo que necesite! - Nallely (Equipo de Soporte de Sendvio)
Oct. 20, 2023
Nallely was super helpful and patient with helping me
Thank you for your valuable appreciation. We will always do our best to take care of your needs :) Nallely (Customer Success Team)
Sept. 6, 2023
Nallely O. de Sendvio a été très à l'écoute et m'a accompagné jusqu'à la fin, très professionnelle réactive et agréable ! Merci beaucoup
Merci beaucoup pour vos bons commentaires. Il est très gratifiant de savoir que vous êtes satisfaits de notre service. Ce sera un plaisir de vous servir à nouveau :) - Nallely (équipe du service clientèle)
Aug. 28, 2023
Great customer service. I am happy with the support they provide. It's a very good app that really help us.
Thank you for your awesome comments. We appreciate you taking the time to share your experience with us. We will always be available to help you with anything you may need! - Customer Success Team
Aug. 19, 2023
Le support client de cette application est tout simplement exceptionnel. Chaque fois que j'ai eu une question ou un problème, leur équipe d'assistance s'est montrée rapide, professionnelle et extrêmement utile. Savoir que je peux compter sur leur soutien me donne une tranquillité d'esprit inestimable en tant que propriétaire de boutique en ligne.
Merci pour vos excellents commentaires ! Nous sommes très heureux de savoir que vous êtes satisfaits de notre service. Nous restons à votre disposition pour tout ce dont vous pourriez avoir besoin :) - Sendvio
Oct. 14, 2024
EDIT : The team was great at fixing the issue with analytics not loading only on multiple reloads. Although it will still happen occasionally but not as often as before after they attempted to fix the data loading. I would recommend this app for someone who is just starting email remarketing and automation as it has provided me to recover revenue I've been using this app since 2016 with no issues. However, the new update was messy and some stuff is not working. I will wait for the full update to take effect before updating my review EDIT : the app is really buggy, I expect better if I am paying for a plan, the data will not load, you will need to keep refilter and sometimes it wont even load, this always happens and is annoying. You can never load the data on the first try you will need to keep reapplying it again and again and again until you can see it.
Email and SMS logs are located at the top of the home dashboard and in the Billing and Usage section.
Aug. 3, 2023
I've been using this app for a while, and I'm happy with it. and I must highlight the standout feature – customer service. It's exceptional! From the moment I had a question, the support team was right there to assist me, offering friendly and prompt responses. The app is easy to use and works well for what I need. 5* Service!
Thank you for your valuable appreciation. We're so glad you had a good experience. We will always do our best to take care of your needs!
July 19, 2023
I have checked many other apps and this was one of the most easy to use and efficient apps to use. Encountered a slight issue and contacted the support and Sarahy replied instantly and resolved all the issue I had. Amazing support and app
Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need :) - Sarahy
July 12, 2023
Just started using this App. Trying to find my way around it but fantastic support from Nallely. Thank you.
Thank you for your good comments! If there is anything else that I can do for you, big or small, please let us know. We are always here to help! - Nallely (Customer Success Team)
April 24, 2023
She was very helpful and informative! Thanks for importing my old data too! Plans are cheap and I like how easy everything is to use.
Thank you for taking the time to share your experience with us. We are very pleased to know that you are satisfied with our service. We will always be available to help with anything you may need! - Customer Success Team
April 6, 2023
I'm very happy with the pop-ups and pricing of this app. The support is excellent; very responsive and they were able to develop a feature I requested.
Thank you very much for your comments! it is very rewarding to know that you are satisfied with our service. We will be glad to continue helping with anything you may need! At your service, Customer Success Team
March 29, 2023
So far so good. I'm about 48 hours in and getting to know how it works while transitioning from a different app. Support has been excellent.
Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need! - Customer Success Team
March 14, 2023
Is the fist time that i use this app and i have some problem with pop-up but Sarahy was really kind with me and I want to thank her for her help.
Thank you for your awesome comments! We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need! At your service, - Sarahy (Customer Success Team)
March 9, 2023
Great customer service, thank you:) She explained all the steps to set up properly. jjjjjjjjjjjjjjjj
Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need :) - Customer Success Team
March 13, 2024
I had some preocupation to how to set up pop ups and autonated email for another countries, SARAHY called me helped me. My english is not so perfect so they speack even spanish. I highly recomend
Thank you for this awesome review! We're so glad you had a good experience. We will be available to help with anything you may need :) - Customer Success Team
March 7, 2023
Answer all my questions. Provided all the necessary explanation on how to create popup and email automation
Thank you for taking the time to share your experience with us. We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need! At your service, Customer Success Team
March 3, 2023
I have tried a few others email marketing apps out there and this is one of the best. The user experience is straightforward to understand which makes it a very enjoyable app to use. Besides the support is very helpful and efficient when replying to messages. I definitely recommend Sendvio!
We truly appreciate you took the time to share your comments. We assure you that we will always strive to meet all your expectations :)