All reviews

Rating Breakdown

  • 5
    88% (146 ratings)
  • 4
    8% (14 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 94% (156)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 9, 2023

Sarahy was right there when I needed them, I didn't even have to wait a minute! SO helpful!! Thank you so much! I'm loving this app so far!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

It makes our day to hear that we were able to provide you with 5-star service. We will be glad to continue helping with anything you may need! Sarahy | Customer Success Team

5 / 5 Share

Jan. 31, 2023

La app me parece muy util, hemos logrado recuperar varias ventas gracias a los mails prestablecidos. Solicite una llamada de soporte para aprender mas de la app y fueron super puntuales en llamarme y resolvieron todas mis dudas, ademas me ayudaron muchisimo con el desarollo de las plantillas de mis mails La recomiendo al 100%

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Agradecemos mucho por estos grandiosos comentarios! Será un placer seguir ofreciendo nuestros servicios de soporte siempre que usted lo requiera. - Equipo de soporte de Sendvio

5 / 5 Share

Jan. 30, 2023

Great App and fantastic customer service! Would highly recommend, we been using that app for years and have recovered a lot of revenue

Using app

Over 5 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need! - Customer Success Team

5 / 5 Share

Jan. 27, 2023

Nallely was so friendly, excellent service! I feel so satisfied, see really helped me with my problem.

Store

Braceby

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to share your awesome comments! We will always be available to help you with anything you may need :) Nallely | Customer Success Team

5 / 5 Share

Jan. 5, 2023

love, love, love this app! Have all features that I need for my shop have free plan included which is great for a start very responsive support, Sarahy helped me a lot with a set up! well done guys

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your comments! it is very rewarding to know that you are satisfied with our service. We will be glad to continue helping with anything you may need! At your service, Sarahy | Customer Success Team

5 / 5 Share

Jan. 5, 2023

I was having trouble trying to understand the SMS automation, so I scheduled a call and a very nice lady by the name of Nallely answered all my questions and was super helpful! I recommend asking for her when you are having trouble understanding anything with the Sendvio app.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your awesome comments :D We hope you have successful email and SMS campaigns. We will be available to help with anything you may need! Best regards, Nallely | Customer Success Team

5 / 5 Share

Jan. 4, 2023

J'ai vraiment aimé. très efficace. il m'a aidé à crée des templetes que je vais adopter pour l'envoie de mes prochain emails automatique.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Nous vous remercions pour vos commentaires. Nous restons à votre disposition pour tout ce dont vous pourriez avoir besoin :) - Sendvio

5 / 5 Share

Dec. 26, 2022

amazing and easy to work with cc took care of issues asap! they resolved my issue dealing with sms marketing!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your awesome comments. As always, we will be available to help with anything you may need :)

5 / 5 Share

Nov. 24, 2022

Very good customer service! Helped me a lot with a problem that I have with my domain. support calls me and was very polite and did not stop working until resolved my error.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your awesome comments :D We hope you have successful marketing campaigns. We will be available to help with anything you may need! Best regards, Customer Success Team

5 / 5 Share

Nov. 24, 2022

The customer support rep I talked to was super patient, polite, professional, and helpful. Thank you!

Using app

28 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your awesome comments! We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need! At your service, Customer Success Team

5 / 5 Share

Oct. 21, 2022

This is a great app, I have been using it for more than a year and it has helped me capture many sales. Also the customer support from Sarahy S has been stellar!

Using app

About 2 years

Total reviews

9

Average rating

4.8

Developer Reply

Thank you! I am honored by your appreciation of our service. You have left a smile on the face of our whole team with your kind comments :) All the best, Sarahy

5 / 5 Share

Sept. 7, 2022

The customer service has been fantastic when I had questions. They also mentioned part of the plan that we haven't used which I really appreciate.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need! - Customer Success Team

5 / 5 Share

Aug. 17, 2022

Amazing support team.. really helped in finding a solution to a complicated problem.. big thumbs up

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate your amazing comments! We will be available to support you with everything you may need :)

5 / 5 Share

July 30, 2022

I'm using this for some time now and the functions are flawless and customer support is just excellent, thanks!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need! Best regards, Customer Success Team

5 / 5 Share

June 30, 2022

J'avais besoin d'assistance pour mon Email marketing et leur Sarahy m'a assisté avec patience et passion, elle m'a été très utiles. J'apprécie vraiment leur service.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Merci pour votre commentaire. Je continuerai à faire de mon mieux pour vous aider dans tous vos besoins :)

5 / 5 Share

June 26, 2022

Good app with many mailling features. Support was very responsive and quick to help with my requests.

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much, George! I really appreciate your review. It will always be a pleasure to support you with anything you may need!

5 / 5 Share

June 21, 2022

The customer support this app provides is second to none... very professional and patient support agents.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you soooo much for your awesome comments :D It´s very rewarding to me knowing that you are satisfied with my service and that I was helpful, again, Thank you very much! Best regards, Nallely.

5 / 5 Share

Feb. 21, 2022

This app is truly AMAZING, you can recover up to 40% of your abandoned checkout, their price plan is super affordable and their support team will help you out when you need them. Highly recommended!!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 12, 2022

Amazingly simply and effective. I lost track of how many extra customers this has generated. Excellent app and excellent customer service. I'm actually blown away at the effectiveness and simplicity of this app. The pricing beats everyone too. Finally, the customer service is top notch.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate your awesome comments! We will be happy to help you with any request you may have. Please feel free to contact us anytime through any of our support channels :)

5 / 5 Share

Jan. 21, 2022

Wow! This app is amazing but what makes it even better is the fantastic customer service we got from Nallely. She was so great at helping us quickly create what we needed to hit the road running. Other apps we researched were so expensive and complicated to use. We are thrilled with this app and highly recommend.

Using app

About 19 hours

Total reviews

2

Average rating

5.0