Sendvio: Email Marketing & SMS
Sendvio - Email Marketing, SMS, Popups - Shopify App Store
Rating
4.8
feedback
496
chart
#7,494
All reviews
Rating Breakdown
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July 26, 2023
Application very easy to use. Customer support are very available Thank you to Sarahy. I recommend.
We really appreciate you taking the time to share your comments! We will always be available to help you with anything you may need :) - Sarahy (Customer Success Team)
July 19, 2023
I have checked many other apps and this was one of the most easy to use and efficient apps to use. Encountered a slight issue and contacted the support and Sarahy replied instantly and resolved all the issue I had. Amazing support and app
Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need :) - Sarahy
July 18, 2023
They are very responsive and help with every request. Very easy to use and intuitive interface. Their support agent Nallely was excellent and helped me set up very everything from start to finish very quickly!
Thank you for this amazing review. I really appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need! At your service, Nallely
July 17, 2023
Great support from Sarahy agent help me a lot through my email marketing settings and templates very helpful
Thank you for your valuable appreciation. We will always do our best to take care of your needs :) Sarahy (Customer Success Team)
July 17, 2023
Je recommande car leurs reponse sont precis et tres claire. Deplus ils vous donne aussi des conseils d'amelioration des compagne d'email.
Vos commentaires sont très appréciés. Ce sera toujours un plaisir de vous aider à atteindre vos objectifs :) - L'équipe de support Sendvio
July 12, 2023
Just started using this App. Trying to find my way around it but fantastic support from Nallely. Thank you.
Thank you for your good comments! If there is anything else that I can do for you, big or small, please let us know. We are always here to help! - Nallely (Customer Success Team)
July 11, 2023
VERY EASY TO USE AND HAS BEAUTIFUL GRAPHICS, THE FREE SECTION IS SUFFICIENT TO GET STARTED, ALSO THANKS TO SARAHY FOR THE HELP..
We truly appreciate you took the time to share your experience with us. We assure you that we will always strive to meet all your expectations :) - Sarahy (Customer Success Team)
June 26, 2023
So far this app has been great! Setting up the email was easy and intuitive. They had a lot of professional-looking templates to use as a starting place. The best part about this app is that it allows free users to use all the advanced options and more complex automations right from the start. It was the only one that had the features I needed on the free plan! I'm happy to pay as we grow, but it makes so much more sense to be able to test out what you need to do first so you can be sure the app is the right fit for your goals. Support has been great! Very quick to reply and quick to handle any issues! Shopify was syncing my customers wrong and I was worried about automated emails that were missed, but their support team was so helpful in making sure the missed emails were still sent manually and then fixing the issue so it wouldn't happen again in the future.
Thank you for your valuable appreciation. We really appreciate you taking the time to share your experience. We will always do our best to take care of your needs :) - Customer Success Team
June 19, 2023
It's a very good app that really help us manage our customer email list and provide better services to our customer. Also Nallely O. helped us with managing our subscription. I really recommend it! 10/10
It´s very rewarding to us to know that you are satisfied with our service and that I was helpful. We will be pleased to help with anything you may need! At your service, Nallely O. | Customer Success Team
June 13, 2023
Looks very promising! Great customer support. I had some questions about setup and the support team was very helpful.
Thank you for your good comments! If there is anything else that I can do for you, big or small, please let us know. We are always here to help! - Customer Success Team
June 2, 2023
très très bien le service est gratuit et marche correctement ca aide à convertir des clients sur le shop
Merci beaucoup pour ces excellents commentaires ! C'est avec plaisir que nous continuerons à vous offrir nos services d'assistance à chaque fois que vous en aurez besoin. - L'équipe d'assistance de Sendvio
May 30, 2023
Customer service is excellent and I was able to get answers to my questions the same day!
Thank you for your awesome comments. We really appreciate you taking the time to share your experience with us. It will be a pleasure to continue helping you with anything you need! At your service, Customer Success Team
May 16, 2023
Consiglio vivamente sendvio, soprattutto per la loro assistenza. Ho ricevuto l'assistenza da Sarahy e, è stata super gentile, disponibile e con tantissima pazienza. Non ho mai ricevuto un assistenza cosi. Consiglio vivamente quest app
La ringraziamo per aver dedicato del tempo a condividere la sua esperienza con noi. Saremo lieti di continuare a offrire i nostri servizi di assistenza ogni volta che ne avrete bisogno :) Sarahy - Customer Success Team
May 3, 2023
Sarahy was great with providing me multiple solutions on how to do my requests. Very helpful by cloning templates for the ease of editing them later on.
We really appreciate you taking the time to share your awesome comments! We will be always available to help with any configuration and template edition you may need :) Sarahy - Customer Sucess Team
April 25, 2023
Sarahy is kind person and help me! thanks very much! it was fast and easy to cooperate with her about my issue
Thank you for this amazing review. I really appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need! At your service, Sarahy
April 24, 2023
Very useful app and simple to use. Nallely O. addressed our concerns upon our first call and offered to send automatic emails to our shopify customers 30 days before downloading the app on 3/27/23. During our second call, exceptional employee Nallely O. confirmed that service was free of charge.
I truly appreciate you took the time to share your comments. I assure you that I will always strive to meet all your expectations :) - Nallely (Customer Success Team)
April 24, 2023
She was very helpful and informative! Thanks for importing my old data too! Plans are cheap and I like how easy everything is to use.
Thank you for taking the time to share your experience with us. We are very pleased to know that you are satisfied with our service. We will always be available to help with anything you may need! - Customer Success Team
April 21, 2023
Sou novo usando o aplicativo, por enquanto parece otimo e o suporte é otimo ajuda bastante, obrigado sarahy
Muito obrigado pelos vossos excelentes comentários! Estamos contentes por saber que fomos capazes de satisfazer as suas expectativas de serviço. Estaremos sempre prontos para o ajudar em qualquer configuração de que possa necessitar!
April 18, 2023
App top per l email marketing. Facile da usare e servizio clienti top. Risolvono facilmente eventuali problemi e danno sempre ottimi consigli. La consiglio a tutti
Grazie mille per il suo feedback. Siamo lieti di sapere che siamo stati in grado di soddisfare le vostre aspettative di servizio. Saremo sempre disponibili ad aiutarvi per qualsiasi configurazione di cui abbiate bisogno!
April 17, 2023
Vey good app and incredible customer support, big thank you to Sarahy for the explanations and your proactivity !
Thank you for this amazing review. I really appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need! At your service, Sarahy