All reviews

Rating Breakdown

  • 5
    89% (160 ratings)
  • 4
    8% (14 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 93% (166)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 29, 2023

So far so good. I'm about 48 hours in and getting to know how it works while transitioning from a different app. Support has been excellent.

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need! - Customer Success Team

5 / 5 Share

March 27, 2023

Me está sirviendo mucho, puedo hacer muchísimas cosas que ni se me habían ocurrido. Además el soporte es muy bueno, eso sí, no sé si exista en español pero no tengo problema con el chat en inglés. Nallely es muy amable y ayuda mucho! Really like it!

Using app

12 days

Total reviews

2

Average rating

4.5

Developer Reply

¡Muchas gracias por sus magníficos comentarios! Nos alegra saber que pudimos cumplir con las expectativas de servicio. Estaremos siempre listos para ayudarle con cualquier configuración que pueda requerir :) - Nallely (Customer Success Team)

5 / 5 Share

March 14, 2023

Is the fist time that i use this app and i have some problem with pop-up but Sarahy was really kind with me and I want to thank her for her help.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome comments! We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need! At your service, - Sarahy (Customer Success Team)

5 / 5 Share

March 9, 2023

Great customer service, thank you:) She explained all the steps to set up properly. jjjjjjjjjjjjjjjj

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need :) - Customer Success Team

5 / 5 Share

March 13, 2024

I had some preocupation to how to set up pop ups and autonated email for another countries, SARAHY called me helped me. My english is not so perfect so they speack even spanish. I highly recomend

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for this awesome review! We're so glad you had a good experience. We will be available to help with anything you may need :) - Customer Success Team

5 / 5 Share

March 7, 2023

Answer all my questions. Provided all the necessary explanation on how to create popup and email automation

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with us. We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need! At your service, Customer Success Team

5 / 5 Share

March 3, 2023

I have tried a few others email marketing apps out there and this is one of the best. The user experience is straightforward to understand which makes it a very enjoyable app to use. Besides the support is very helpful and efficient when replying to messages. I definitely recommend Sendvio!

Using app

About 2 months

Total reviews

13

Average rating

5.0

Developer Reply

We truly appreciate you took the time to share your comments. We assure you that we will always strive to meet all your expectations :)

5 / 5 Share

Feb. 9, 2023

Sarahy was right there when I needed them, I didn't even have to wait a minute! SO helpful!! Thank you so much! I'm loving this app so far!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

It makes our day to hear that we were able to provide you with 5-star service. We will be glad to continue helping with anything you may need! Sarahy | Customer Success Team

5 / 5 Share

Jan. 31, 2023

La app me parece muy util, hemos logrado recuperar varias ventas gracias a los mails prestablecidos. Solicite una llamada de soporte para aprender mas de la app y fueron super puntuales en llamarme y resolvieron todas mis dudas, ademas me ayudaron muchisimo con el desarollo de las plantillas de mis mails La recomiendo al 100%

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Agradecemos mucho por estos grandiosos comentarios! Será un placer seguir ofreciendo nuestros servicios de soporte siempre que usted lo requiera. - Equipo de soporte de Sendvio

5 / 5 Share

Jan. 30, 2023

Great App and fantastic customer service! Would highly recommend, we been using that app for years and have recovered a lot of revenue

Using app

Over 5 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need! - Customer Success Team

5 / 5 Share

Jan. 27, 2023

Nallely was so friendly, excellent service! I feel so satisfied, see really helped me with my problem.

Store

Braceby

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to share your awesome comments! We will always be available to help you with anything you may need :) Nallely | Customer Success Team

5 / 5 Share

Jan. 5, 2023

love, love, love this app! Have all features that I need for my shop have free plan included which is great for a start very responsive support, Sarahy helped me a lot with a set up! well done guys

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your comments! it is very rewarding to know that you are satisfied with our service. We will be glad to continue helping with anything you may need! At your service, Sarahy | Customer Success Team

5 / 5 Share

Jan. 5, 2023

I was having trouble trying to understand the SMS automation, so I scheduled a call and a very nice lady by the name of Nallely answered all my questions and was super helpful! I recommend asking for her when you are having trouble understanding anything with the Sendvio app.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your awesome comments :D We hope you have successful email and SMS campaigns. We will be available to help with anything you may need! Best regards, Nallely | Customer Success Team

5 / 5 Share

Jan. 4, 2023

J'ai vraiment aimé. très efficace. il m'a aidé à crée des templetes que je vais adopter pour l'envoie de mes prochain emails automatique.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Nous vous remercions pour vos commentaires. Nous restons à votre disposition pour tout ce dont vous pourriez avoir besoin :) - Sendvio

5 / 5 Share

Dec. 26, 2022

amazing and easy to work with cc took care of issues asap! they resolved my issue dealing with sms marketing!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your awesome comments. As always, we will be available to help with anything you may need :)

5 / 5 Share

Nov. 24, 2022

Very good customer service! Helped me a lot with a problem that I have with my domain. support calls me and was very polite and did not stop working until resolved my error.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your awesome comments :D We hope you have successful marketing campaigns. We will be available to help with anything you may need! Best regards, Customer Success Team

5 / 5 Share

Nov. 24, 2022

The customer support rep I talked to was super patient, polite, professional, and helpful. Thank you!

Using app

28 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your awesome comments! We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need! At your service, Customer Success Team

5 / 5 Share

Nov. 14, 2022

This amazing app integrates perfectly with Shopify to send cart abandonment emails, SMS messages and newsletters to your customers, The customer service is excellent.

Using app

2 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your kind comments. We really appreciate it! We will be always available to help with anything you may need! Again, thank you a lot!

5 / 5 Share

Oct. 21, 2022

This is a great app, I have been using it for more than a year and it has helped me capture many sales. Also the customer support from Sarahy S has been stellar!

Using app

About 2 years

Total reviews

9

Average rating

4.8

Developer Reply

Thank you! I am honored by your appreciation of our service. You have left a smile on the face of our whole team with your kind comments :) All the best, Sarahy

5 / 5 Share

Sept. 7, 2022

The customer service has been fantastic when I had questions. They also mentioned part of the plan that we haven't used which I really appreciate.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need! - Customer Success Team