All reviews

Rating Breakdown

  • 5
    89% (156 ratings)
  • 4
    8% (14 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 94% (166)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 21, 2022

The customer support this app provides is second to none... very professional and patient support agents.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you soooo much for your awesome comments :D It´s very rewarding to me knowing that you are satisfied with my service and that I was helpful, again, Thank you very much! Best regards, Nallely.

5 / 5 Share

June 17, 2022

one of the best app for checkout recovery. Support is pretty fast and always helpful . one of the best app for checkout recovery. Support is pretty fast and always helpful .

Using app

7 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2022

good service. support team was very helpful when setting up my account. They walked me through the steps and took extra measures to help me.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

This app is truly AMAZING, you can recover up to 40% of your abandoned checkout, their price plan is super affordable and their support team will help you out when you need them. Highly recommended!!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 12, 2022

Amazingly simply and effective. I lost track of how many extra customers this has generated. Excellent app and excellent customer service. I'm actually blown away at the effectiveness and simplicity of this app. The pricing beats everyone too. Finally, the customer service is top notch.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate your awesome comments! We will be happy to help you with any request you may have. Please feel free to contact us anytime through any of our support channels :)

5 / 5 Share

Jan. 21, 2022

Wow! This app is amazing but what makes it even better is the fantastic customer service we got from Nallely. She was so great at helping us quickly create what we needed to hit the road running. Other apps we researched were so expensive and complicated to use. We are thrilled with this app and highly recommend.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

Great Customer service and good app. Very convenient functions and easy settings. Thank you Sarahy S.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

Nallely Helped me to fix an issue i had through the app over the phone we were talking, she is an amazing lady and very helpful.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

The app works very well with beautiful templates. The team support is excellent and kind. Sarahy has solved my request in a moment! Recommended 100% La aplicación funciona muy bien y tiene muchas plantillas bonitas. El equipo de soporte es muy bueno, rápido y amable. Sarahy me ha resulto una consulta en un momento. Recomendado 100%

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Really good app and customer support from Nayeli! I would highly recommend this app for anyone that wants basic email protection with easy set up.

Using app

About 1 year

Total reviews

3

Average rating

4.0

5 / 5 Share

July 28, 2021

After having tired other plateform, this app offers all that I needed and in a cheaper price. Besides, I had a really good customer service on the phone (thank you Nallely O and Sarahy S :))

Using app

28 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 23, 2021

This application is complete, from the email capture pop-up to email marketing, including cart abandonment, easy to use and configure, nice support, I validate

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 21, 2021

very easy to use. good help to me when ask for help. explaine clearly and fix my problem quickly. good for try

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 13, 2021

The best app I have seen on Shopify deserves more than 5 stars. I spoke with Nallely from Abandonment Protector Customer service on a phone call she called me on time. She is Friendly, Professional, and very helpful. THANK YOU

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2021

Je recommande l'application sans hésitation, le S.A.V est ultra réactif et disponible même très tard le soir : Merci Sarah.

Using app

Over 2 years

Total reviews

7

Average rating

4.0

5 / 5 Share

July 7, 2021

Very great support! They helped me to solve the issue. They not only said to me what to do. They have done the work by themself! Like a premium service. Very well

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

July 3, 2021

Mike and his team have been non-stop improving the app and are super helpful with questions! 100% worth it

Store

Homely

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 2, 2021

Nallely hast the best! customer service. I'm switching from Mail chimp to Abandonment protector because of the amazing! care they take on their customers. Let keep up the good work

Using app

6 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 1, 2021

Nallely is supper Amazing! she's been helping me on both of my stores and I just love the way she's knows her way around the app. Customer service is a 10 starts!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2019

I really like this App. It keeps me focused on my store statistics. Now I'm going to use it on a daily basis. Thank you!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0