All reviews

Rating Breakdown

  • 5
    91% (459 ratings)
  • 4
    6% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 25, 2023

Sarahy is kind person and help me! thanks very much! it was fast and easy to cooperate with her about my issue

Store

Trueblo

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for this amazing review. I really appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need! At your service, Sarahy

5 / 5 Share

April 24, 2023

Very useful app and simple to use. Nallely O. addressed our concerns upon our first call and offered to send automatic emails to our shopify customers 30 days before downloading the app on 3/27/23. During our second call, exceptional employee Nallely O. confirmed that service was free of charge.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

I truly appreciate you took the time to share your comments. I assure you that I will always strive to meet all your expectations :) - Nallely (Customer Success Team)

5 / 5 Share

April 24, 2023

She was very helpful and informative! Thanks for importing my old data too! Plans are cheap and I like how easy everything is to use.

Store

Babies

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with us. We are very pleased to know that you are satisfied with our service. We will always be available to help with anything you may need! - Customer Success Team

5 / 5 Share

April 21, 2023

Sou novo usando o aplicativo, por enquanto parece otimo e o suporte é otimo ajuda bastante, obrigado sarahy

Using app

29 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Muito obrigado pelos vossos excelentes comentários! Estamos contentes por saber que fomos capazes de satisfazer as suas expectativas de serviço. Estaremos sempre prontos para o ajudar em qualquer configuração de que possa necessitar!

5 / 5 Share

April 18, 2023

App top per l email marketing. Facile da usare e servizio clienti top. Risolvono facilmente eventuali problemi e danno sempre ottimi consigli. La consiglio a tutti

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Grazie mille per il suo feedback. Siamo lieti di sapere che siamo stati in grado di soddisfare le vostre aspettative di servizio. Saremo sempre disponibili ad aiutarvi per qualsiasi configurazione di cui abbiate bisogno!

5 / 5 Share

April 17, 2023

Vey good app and incredible customer support, big thank you to Sarahy for the explanations and your proactivity !

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review. I really appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need! At your service, Sarahy

5 / 5 Share

April 7, 2023

Support was really great and easy to work with. Enjoyed it a lot. I had Sarahy as my support agent and she was very friendly and helpful

Store

Deplea

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this awesome review! We're so glad you had a good experience. We will be available to help with anything you may need :) All the best, Sarahy (Customer Success Team)

5 / 5 Share

April 7, 2023

Very good application, I recommend! Very simple installation. Very responsive customer service and good advice.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your awesome comments. We really appreciate you taking the time to share your experience with us. We will always be available to help you with anything you may need! - Customer Success Team

5 / 5 Share

April 6, 2023

I'm very happy with the pop-ups and pricing of this app. The support is excellent; very responsive and they were able to develop a feature I requested.

Store

Davas

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your comments! it is very rewarding to know that you are satisfied with our service. We will be glad to continue helping with anything you may need! At your service, Customer Success Team

5 / 5 Share

April 4, 2023

Great customer service. I am happy with the support they provide. I would recommend checking out their app to design your own newsletters and email campaigns.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your awesome comments :D We will be available to help with anything you may need! All the best, Customer Success Team

5 / 5 Share

March 30, 2023

very good customer service ( sarahy)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you again for taking the time to share your comments! We will always be available to help you with anything you may need :) Sarahy (Customer Success Team)

5 / 5 Share

March 29, 2023

So far so good. I'm about 48 hours in and getting to know how it works while transitioning from a different app. Support has been excellent.

Using app

21 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need! - Customer Success Team

5 / 5 Share

March 28, 2023

Es war sehr hilfreich und gut mit Sarah zu schreiben. die hat mir alles geklärt. vielen dank für alles

Store

THEDECO

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Wir freuen uns, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen mitzuteilen! Wir hoffen, dass wir Ihnen auch in Zukunft mit Rat und Tat zur Seite stehen können, wenn Sie etwas brauchen.

5 / 5 Share

March 27, 2023

Me está sirviendo mucho, puedo hacer muchísimas cosas que ni se me habían ocurrido. Además el soporte es muy bueno, eso sí, no sé si exista en español pero no tengo problema con el chat en inglés. Nallely es muy amable y ayuda mucho! Really like it!

Using app

12 days

Total reviews

2

Average rating

4.5

Developer Reply

¡Muchas gracias por sus magníficos comentarios! Nos alegra saber que pudimos cumplir con las expectativas de servicio. Estaremos siempre listos para ayudarle con cualquier configuración que pueda requerir :) - Nallely (Customer Success Team)

5 / 5 Share

March 14, 2023

Is the fist time that i use this app and i have some problem with pop-up but Sarahy was really kind with me and I want to thank her for her help.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome comments! We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need! At your service, - Sarahy (Customer Success Team)

5 / 5 Share

March 14, 2023

La verdad es que estoy encantado con Sendvio, pero sobre todo con la atención al cliente recibida hoy a cargo de Sarahy. Es una tremenda profesional amable, profesional, eficiente y que te hace sentir que estás en buenas manos si tuvieras algún problema. Es la segunda vez que instalo Sendvio, y gracias a Sarahy no será la última. Absolutamente recomendable.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

¡Gracias por tan maravillosos comentarios! Me siento muy agradecida por haber recibido una reseña tan maravillosa de mi servicio. Espero tener el placer de volver a ofrecerte mi ayuda para cualquier cosa que necesites. - Sarahy (Customer Success Team)

5 / 5 Share

March 11, 2023

Veery good app for send emails and SMS. Is very easy to use and fast to implementation to my shops thanks.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate you taking the time to share your comments! We will always be available to help you with anything you may need :)

5 / 5 Share

March 9, 2023

Great customer service, thank you:) She explained all the steps to set up properly. jjjjjjjjjjjjjjjj

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need :) - Customer Success Team

5 / 5 Share

March 9, 2023

I highly recommend this application, the welcome is very warm, the customer service is excellent and I thank Sarahy for her very precious help

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your valuable appreciation. We will always do our best to take care of your needs :) Sarahy (Customer Success Team)

5 / 5 Share

March 13, 2024

I had some preocupation to how to set up pop ups and autonated email for another countries, SARAHY called me helped me. My english is not so perfect so they speack even spanish. I highly recomend

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this awesome review! We're so glad you had a good experience. We will be available to help with anything you may need :) - Customer Success Team