All reviews

Rating Breakdown

  • 5
    89% (160 ratings)
  • 4
    8% (14 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 93% (166)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 17, 2022

Amazing support team.. really helped in finding a solution to a complicated problem.. big thumbs up

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate your amazing comments! We will be available to support you with everything you may need :)

5 / 5 Share

July 30, 2022

I'm using this for some time now and the functions are flawless and customer support is just excellent, thanks!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need! Best regards, Customer Success Team

5 / 5 Share

June 30, 2022

J'avais besoin d'assistance pour mon Email marketing et leur Sarahy m'a assisté avec patience et passion, elle m'a été très utiles. J'apprécie vraiment leur service.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Merci pour votre commentaire. Je continuerai à faire de mon mieux pour vous aider dans tous vos besoins :)

5 / 5 Share

June 26, 2022

Good app with many mailling features. Support was very responsive and quick to help with my requests.

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much, George! I really appreciate your review. It will always be a pleasure to support you with anything you may need!

5 / 5 Share

June 21, 2022

The customer support this app provides is second to none... very professional and patient support agents.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you soooo much for your awesome comments :D It´s very rewarding to me knowing that you are satisfied with my service and that I was helpful, again, Thank you very much! Best regards, Nallely.

5 / 5 Share

March 18, 2022

good service. support team was very helpful when setting up my account. They walked me through the steps and took extra measures to help me.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

July 12, 2022

Amazingly simply and effective. I lost track of how many extra customers this has generated. Excellent app and excellent customer service. I'm actually blown away at the effectiveness and simplicity of this app. The pricing beats everyone too. Finally, the customer service is top notch.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate your awesome comments! We will be happy to help you with any request you may have. Please feel free to contact us anytime through any of our support channels :)

5 / 5 Share

Jan. 21, 2022

Wow! This app is amazing but what makes it even better is the fantastic customer service we got from Nallely. She was so great at helping us quickly create what we needed to hit the road running. Other apps we researched were so expensive and complicated to use. We are thrilled with this app and highly recommend.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

Great Customer service and good app. Very convenient functions and easy settings. Thank you Sarahy S.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

The app works very well with beautiful templates. The team support is excellent and kind. Sarahy has solved my request in a moment! Recommended 100% La aplicación funciona muy bien y tiene muchas plantillas bonitas. El equipo de soporte es muy bueno, rápido y amable. Sarahy me ha resulto una consulta en un momento. Recomendado 100%

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

Perfect! Thank you, The person helped me to set my emails, increase my email threshold, very responsive and understandable

Store

JOYO

Using app

24 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

I found this app for a friend recommendation, it is super friendly to use and has all that I need to take care of my email marketing including leads collection, abandon carts recovery, and emails campaign integrated with Shopify. Support is always available not only via email you can schedule a call to get help. I recommend this app if you are in need of email marketing.

Using app

5 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 28, 2021

After having tired other plateform, this app offers all that I needed and in a cheaper price. Besides, I had a really good customer service on the phone (thank you Nallely O and Sarahy S :))

Using app

28 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 23, 2021

This application is complete, from the email capture pop-up to email marketing, including cart abandonment, easy to use and configure, nice support, I validate

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 21, 2021

very easy to use. good help to me when ask for help. explaine clearly and fix my problem quickly. good for try

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 13, 2021

The best app I have seen on Shopify deserves more than 5 stars. I spoke with Nallely from Abandonment Protector Customer service on a phone call she called me on time. She is Friendly, Professional, and very helpful. THANK YOU

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2021

Je recommande l'application sans hésitation, le S.A.V est ultra réactif et disponible même très tard le soir : Merci Sarah.

Using app

Over 2 years

Total reviews

6

Average rating

3.8

5 / 5 Share

July 7, 2021

Very great support! They helped me to solve the issue. They not only said to me what to do. They have done the work by themself! Like a premium service. Very well

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

July 3, 2021

Mike and his team have been non-stop improving the app and are super helpful with questions! 100% worth it

Store

Homely

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 2, 2021

Nallely hast the best! customer service. I'm switching from Mail chimp to Abandonment protector because of the amazing! care they take on their customers. Let keep up the good work

Using app

6 days

Total reviews

2

Average rating

3.0