All reviews

Rating Breakdown

  • 5
    88% (146 ratings)
  • 4
    8% (14 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 94% (156)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 30, 2021

Great Customer service and good app. Very convenient functions and easy settings. Thank you Sarahy S.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

The app works very well with beautiful templates. The team support is excellent and kind. Sarahy has solved my request in a moment! Recommended 100% La aplicación funciona muy bien y tiene muchas plantillas bonitas. El equipo de soporte es muy bueno, rápido y amable. Sarahy me ha resulto una consulta en un momento. Recomendado 100%

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Really good app and customer support from Nayeli! I would highly recommend this app for anyone that wants basic email protection with easy set up.

Using app

About 1 year

Total reviews

3

Average rating

4.0

5 / 5 Share

July 28, 2021

After having tired other plateform, this app offers all that I needed and in a cheaper price. Besides, I had a really good customer service on the phone (thank you Nallely O and Sarahy S :))

Using app

28 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 23, 2021

This application is complete, from the email capture pop-up to email marketing, including cart abandonment, easy to use and configure, nice support, I validate

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 21, 2021

very easy to use. good help to me when ask for help. explaine clearly and fix my problem quickly. good for try

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 13, 2021

The best app I have seen on Shopify deserves more than 5 stars. I spoke with Nallely from Abandonment Protector Customer service on a phone call she called me on time. She is Friendly, Professional, and very helpful. THANK YOU

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2021

Je recommande l'application sans hésitation, le S.A.V est ultra réactif et disponible même très tard le soir : Merci Sarah.

Using app

Over 2 years

Total reviews

7

Average rating

4.0

5 / 5 Share

July 7, 2021

Very great support! They helped me to solve the issue. They not only said to me what to do. They have done the work by themself! Like a premium service. Very well

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

July 3, 2021

Mike and his team have been non-stop improving the app and are super helpful with questions! 100% worth it

Store

Homely

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

April 2, 2021

Nallely hast the best! customer service. I'm switching from Mail chimp to Abandonment protector because of the amazing! care they take on their customers. Let keep up the good work

Using app

6 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 1, 2021

Nallely is supper Amazing! she's been helping me on both of my stores and I just love the way she's knows her way around the app. Customer service is a 10 starts!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2019

So far this app has been awesome! recovered several $$ already within a few weeks. The cherry on the top is great customer service! cheers Sarahy! awesome

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 29, 2019

This app is very easy to use and has great pre built layouts to choose from. I would definitely recommend the app to anyone who is looking to improve the back-end of their site i.e cart recovery emails.

Using app

About 10 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 5, 2019

Fantastic application for cart abandonment and once setup, you can let it run in the back and do it's thing! Great support from the team too - very impressed. All at a great price too - very happy

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2018

The customer service was excellent and very helpful. The app works also well and is worth the price.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2018

No-Brainer!! I've been using this app now for a little while, and I HIGHLY recommend it!! It's so easy to use, very user-friendly (not like email providers at all!) I was inspired to write this review after I thought I needed customer service. They replied to my email on a SUNDAY- WHAT???!! AMAZING! They continue to add features that save time and money from having to buy and install other apps too. This is one of THEE most important apps you can get. Just do it!

Using app

21 days

Total reviews

9

Average rating

5.0

5 / 5 Share

May 23, 2018

Great App, Great Service! I checked some abandonment apps, that works best! high % of recovery orders

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2018

Awesome app. Allows us to recover abandoned carts, as well as send out newsletters, requests for website feedback, comments and additional reviews for products and other things of that nature. The email builder is drag and drop and is very easy to use to create a personalized template!

Using app

9 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 20, 2018

Great App, did what it said it would do. What more could you want from an app! :)

Store

Elivera

Using app

5 months

Total reviews

20

Average rating

3.8