Sendvio: Email Marketing & SMS
Sendvio - Email Marketing, SMS, Popups - Shopify App Store
Rating
4.8
feedback
502
chart
#7,275
All reviews
Rating Breakdown
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March 7, 2023
Answer all my questions. Provided all the necessary explanation on how to create popup and email automation
Thank you for taking the time to share your experience with us. We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need! At your service, Customer Success Team
March 3, 2023
I have tried a few others email marketing apps out there and this is one of the best. The user experience is straightforward to understand which makes it a very enjoyable app to use. Besides the support is very helpful and efficient when replying to messages. I definitely recommend Sendvio!
We truly appreciate you took the time to share your comments. We assure you that we will always strive to meet all your expectations :)
Feb. 27, 2023
I was able to schedule a call and get some questions and concerns that I had about the app. Thank you Nallely
We appreciate you for taking the time to share your experience with us. If there is anything else we can do for you, big or small, please let us know. We are always here to help :) Nallely - Customer Success Team
Feb. 24, 2023
Servicio sumamente atento y paciente. Agradezco mucho por su rápida disposición para ayudarme. Estoy muy feliz por su atención personalizada de excelencia. Superaron altamente mis expectativas.
Agradecemos mucho por tomarse el tiempo para compartir su experiencia con nosotros. Será un placer continuar apoyando con cualquier tema que se requiera :)
Feb. 21, 2023
Nallely is very helpful! Even helped me to make a email template because I was so lost on what to do.
Thank you for your good comments! If there is anything else that I can do for you, big or small, please let us know. We are always here to help! - Nallely (Customer Success Team)
Feb. 14, 2023
This service is very perfect, fast answer.
Thank you so much! It is very rewarding knowing that you are pleased with our service. We will be always happy to assist you with any further inquiries :)
Feb. 14, 2023
Highly recommend to use this email marketing and also a good service by Nallely O, appreciate for it.
We appreciate you for taking the time to share your experience with us. We will always be available to help you with anything you may need :)
Feb. 13, 2023
excellent service, Sarah really was fantastic. She helped me with all my issues, and was super patient
Thank you for your awesome comments! We are glad to know that you are satisfied with our service. We will be always ready to help with any configuration you may need :)
Feb. 13, 2023
Sendvio support was very helpful in answering my questions about how their system works. Offered to edit configs/templates for me. Thanks Nallely!
We really appreciate you taking the time to share your awesome comments! We will be always available to help with any configuration and template edition you may need :) Nallely - Customer Sucess Team
Feb. 10, 2023
I recently had the pleasure of speaking with Sarahy from your customer service team and I just wanted to take a moment to commend her on the fantastic job she did. Sarahy was extremely knowledgeable, patient, and helpful in resolving my issue. Her friendly and professional demeanor made the whole process a breeze. I am truly grateful for the great service she provided and I just wanted to give her a well-deserved shout out. Thank you, Sarahy, for your excellent work!
Thank you for your beautiful compliments! I am honored and grateful to have received such a wonderful review of my service. It inspires me always to give my best to all users of this platform. I hope to have the pleasure of offering you my help again for anything you may need. At your service, Sarahy | Customer Success Team
Feb. 9, 2023
Sarahy was right there when I needed them, I didn't even have to wait a minute! SO helpful!! Thank you so much! I'm loving this app so far!
It makes our day to hear that we were able to provide you with 5-star service. We will be glad to continue helping with anything you may need! Sarahy | Customer Success Team
Jan. 31, 2023
La app me parece muy util, hemos logrado recuperar varias ventas gracias a los mails prestablecidos. Solicite una llamada de soporte para aprender mas de la app y fueron super puntuales en llamarme y resolvieron todas mis dudas, ademas me ayudaron muchisimo con el desarollo de las plantillas de mis mails La recomiendo al 100%
Agradecemos mucho por estos grandiosos comentarios! Será un placer seguir ofreciendo nuestros servicios de soporte siempre que usted lo requiera. - Equipo de soporte de Sendvio
Jan. 30, 2023
Great App and fantastic customer service! Would highly recommend, we been using that app for years and have recovered a lot of revenue
Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need! - Customer Success Team
Jan. 27, 2023
Nallely was so friendly, excellent service! I feel so satisfied, see really helped me with my problem.
We really appreciate you taking the time to share your awesome comments! We will always be available to help you with anything you may need :) Nallely | Customer Success Team
Jan. 26, 2023
Great support, really helped me. Nallely was very professional and provided quick and prompt support.
Thank you so much for your awesome comments! It´s very rewarding to us to know that you are satisfied with our service and that I was helpful. We will be pleased to help with anything you may need! At your service, Nallely
Jan. 11, 2023
I have been using this app for a while and it has all the necessary features for email marketing. Support team, specially Sarahy is so helpful! I highly recommend this app.
Thank you for your great comments. I really appreciate your review. We will always be available to help you with anything you may need :) At your service, Sarahy | Customer Success Team
Jan. 6, 2023
Sono stato assistito immediatamente e prontamente sulla mia necessità. Nonostante ciò il servizio è anche ben funzionante
Grazie mille! Il vostro feedback è molto prezioso per noi. Faremo sempre del nostro meglio per soddisfare le vostre esigenze. - Sendvio
Jan. 5, 2023
love, love, love this app! Have all features that I need for my shop have free plan included which is great for a start very responsive support, Sarahy helped me a lot with a set up! well done guys
Thank you very much for your comments! it is very rewarding to know that you are satisfied with our service. We will be glad to continue helping with anything you may need! At your service, Sarahy | Customer Success Team
Jan. 5, 2023
I was having trouble trying to understand the SMS automation, so I scheduled a call and a very nice lady by the name of Nallely answered all my questions and was super helpful! I recommend asking for her when you are having trouble understanding anything with the Sendvio app.
Thank you so much for your awesome comments :D We hope you have successful email and SMS campaigns. We will be available to help with anything you may need! Best regards, Nallely | Customer Success Team
Jan. 5, 2023
Everthing was great! Nallely helped me a lot today. We've set up the email campaigns and the sms campaigns together. I'm satisfied.
Thank you again for taking the time to share your comments! We will always be available to help you with anything you may need :) Nallely | Customer Success Team