All reviews

Rating Breakdown

  • 5
    91% (453 ratings)
  • 4
    6% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (8 ratings)
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5 / 5 Share

Dec. 5, 2022

Sarahy is the besy customer support agent ever , she helps me a lot and even i asked stupid questions she answered it , thank you so much my friend ! appreciate it a ton , sendvio is the best email app ever

Store

Kylian

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this awesome review! We're so glad you had a good experience. We will be available to help with anything you may need :) All the best, Sarahy (Customer Success Team)

5 / 5 Share

Dec. 5, 2022

Extraordinaria experiencia de soporte con Sarahy, muy amable, muy didactica y con una paciencia infinita que me llevó a poner en marcha la aplicacion muy practica para el e-comerce. Muy recomendable

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

¡Muchas gracias por tus comentarios! Nos complace mucho saber que estás satisfecho con nuestro servicio. ¡Estaremos siempre disponibles para ayudar con cualquier cosa que necesites. A tu servicio, Sarahy

5 / 5 Share

Dec. 2, 2022

I used the email to help increase my sales. So far so good. will hope to continue to see progress. Thank you for your assistance today Nalley

Store

SWIVVA

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

I really appreciate you taking the time to share your comments! We will always be available to help you with anything you may need :) Nallely | Customer Success Team

5 / 5 Share

Nov. 24, 2022

Very good customer service! Helped me a lot with a problem that I have with my domain. support calls me and was very polite and did not stop working until resolved my error.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your awesome comments :D We hope you have successful marketing campaigns. We will be available to help with anything you may need! Best regards, Customer Success Team

5 / 5 Share

Nov. 24, 2022

The customer support rep I talked to was super patient, polite, professional, and helpful. Thank you!

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your awesome comments! We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need! At your service, Customer Success Team

5 / 5 Share

Nov. 14, 2022

This amazing app integrates perfectly with Shopify to send cart abandonment emails, SMS messages and newsletters to your customers, The customer service is excellent.

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your kind comments. We really appreciate it! We will be always available to help with anything you may need! Again, thank you a lot!

5 / 5 Share

Nov. 14, 2022

Support is amazing, spoke on the phone with Nallely who took the time to help me and was so patient and understanding!

Store

Fabulys

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need! Again, thank you so much! Nallely

5 / 5 Share

Nov. 9, 2022

I really like their customer service. It is super fast and they are very helpful. I am really impressed

Using app

Over 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you! Your comments are very valuable to us. We will always do our best to take care of your needs :) Have a nice day! Customer Success Team

5 / 5 Share

Oct. 28, 2022

Service génial, donc je recommande Tous les e-commerçants doivent utilisés ce service. Restez comme vous êtes, ne changez rien

Store

Freshly

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Merci beaucoup pour vos gentils commentaires. Nous faisons de notre mieux pour fournir à nos clients le meilleur service possible, et nous sommes toujours ravis qu'un client nous en fasse part. A votre service. L'équipe de support Sendvio

5 / 5 Share

Oct. 21, 2022

This is a great app, I have been using it for more than a year and it has helped me capture many sales. Also the customer support from Sarahy S has been stellar!

Using app

About 2 years

Total reviews

8

Average rating

4.8

Developer Reply

Thank you! I am honored by your appreciation of our service. You have left a smile on the face of our whole team with your kind comments :) All the best, Sarahy

5 / 5 Share

Oct. 20, 2022

It great app, and has great customer service! I enjoy sending my NL with them! Please update the video tutorial :) for the rest you guys are great

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback and your awesome comments! We will create new tutorial videos for domain authentication with multiple DNS providers :)

5 / 5 Share

Oct. 12, 2022

amabilidad, profesionalidad y paciencia. Ojalá todos los profesionales sean así! estuvimos poco tiempo al telefono, ya que me lo indicó muy bien todo!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Estamos felices de saber que tuvo una grata experiencia con Sendvio, agradecemos el tiempo que dedicó para escribir esta reseña y sus palabras tan gentiles, significan mucho para nosotros. Será un placer seguir atendiéndolo :)

5 / 5 Share

Sept. 23, 2022

Sarahy is one in a million support agent. She gave me priceless suggestions of how to set my abandoned e-mails/templates according to the latest standards in the industry. App itself is amazing and easy to use.Huge thanks again!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

No words can express my appreciation and gratitude for this amazing review. I really appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need! At your service, Sarahy S

5 / 5 Share

Sept. 22, 2022

I use a lot of apps for my online store. This app has not only been helpful in my store, but the customer service is top notch. Sarahy popped up right when I was trying something new, ended up answering all my questions on the spot, and designing brand new pop ups from scratch in a very short amount of time. Very happy and would recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

I really appreciate the awesome review you have given us! I was honored when you expressed your appreciation for my service. Please let me know if there's anything I can do for you, big or small, I am always here to help :) All the best, Sarahy S

5 / 5 Share

Sept. 9, 2022

I was assisted by Sarahy, before I even requested help and it was on time and absolutely efficient. Thank you!

Store

CookSum

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your awesome comments :D It´s very rewarding to me knowing that you are satisfied with my service and that I was helpful, again, Thank you very much! Best regards, Sarahy

5 / 5 Share

Sept. 7, 2022

They have the best customer service and the most timely feedback. I think it is the most cost-effective one of the same types of Apps I have used.

Store

Evaless

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to share your awesome comments! We will always be available to help you with anything you may need :)

5 / 5 Share

Sept. 7, 2022

The customer service has been fantastic when I had questions. They also mentioned part of the plan that we haven't used which I really appreciate.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need! - Customer Success Team

5 / 5 Share

Sept. 7, 2022

Nallely was very helpful with our one on one call to resolve an issue I was having for multiple days. Amazing customer service. She's very knowledgeable. Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your awesome comments! It´s very rewarding to us knowing that you are satisfied with our service and that I was helpful. We will be pleased to help with anything you may need!

5 / 5 Share

Aug. 31, 2022

Sarahy, was absolutely smashing, so helpful, honestly going out of her way s to help, I didn't even realise how helpful they are I would give a 6 star if I could

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

This awesome review is very kind of you. We really appreciate it! Please let us know if there is any opportunity to help you with anything you may need. We will always be more than happy to help :)

5 / 5 Share

Aug. 22, 2022

Excellent app and excellent customer service. they help me to correct mistakes very kindly. I Love this app

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the awesome review! We’re so glad you had a good experience. We will be available to help with anything you may need :)