Sendvio: Email Marketing & SMS
Sendvio - Email Marketing, SMS, Popups - Shopify App Store
Rating
4.8
feedback
496
chart
#7,494
All reviews
Rating Breakdown
Review RSS Feed
Aug. 17, 2022
Amazing support team.. really helped in finding a solution to a complicated problem.. big thumbs up
We really appreciate your amazing comments! We will be available to support you with everything you may need :)
Aug. 5, 2022
I use this app and I will never switch on another one. There are 2 reasons: The app is Perfect! The customer support? - just WOW - I never had a better experience with other customer support. Fast reply, friendly, patient, helpful... A fantastic organization! Thank you, Fernando! ___________________-UPDATE_________________ This is my 2nd time asking for help, and I got the same. Sarahy from customer support, bear with me for 3hours to build edit and finish all templates. They look fantastic. Thank you Sarahy. Thank you SENDVIO
We really appreciate you taking the time to share your awesome comments! We will always be available to help you with anything you may need :)
July 30, 2022
I'm using this for some time now and the functions are flawless and customer support is just excellent, thanks!
Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need! Best regards, Customer Success Team
July 18, 2022
i like the way you talking real person SARAHY was nice answered all my questions very professional i recommended sarahy with all work she done for me again thank you very much you are truly deserve 5 stars⭐
Thank you! I was honored when you expressed your appreciation for my service. Your approval makes all my effort feel worthwhile | Sarahy :)
July 6, 2022
Un service client très professionnel et à l'écoute. Je vous recommande de l'installer vous allez aimer
Nous apprécions vraiment que vous ayez pris le temps de partager votre expérience avec nous ! Nous serons toujours disponibles pour vous aider dans tous vos besoins :)
July 4, 2022
This app is amazing and the customer service is even more amazing. Everything in the app is literally setup for you.
Thank you so much, Robert! I really appreciate your review. It is very rewarding knowing that you are pleased with my service and I will be happy to assist you with any further inquiries :)
June 30, 2022
J'avais besoin d'assistance pour mon Email marketing et leur Sarahy m'a assisté avec patience et passion, elle m'a été très utiles. J'apprécie vraiment leur service.
Merci pour votre commentaire. Je continuerai à faire de mon mieux pour vous aider dans tous vos besoins :)
June 29, 2022
great customer service. sarahy is friendly and helpful. and app automation is also good and effective, still a few more things to update but overall this app is very good and cheap compared to others app.
Thank you for your review! I will keep doing my best to help with anything you may need :)
June 27, 2022
Needed some advice on the new version. The guy who supported me was extremely helpful and patient.Excellennt service!
We really appreciate you taking the time out to share your experience with us! We will always be available to help you with anything you may need :)
July 19, 2022
I have updated my review, my initial review was poor purely because of a communication error, Thank you to Nallely for doing a fantastic job sorting out the problems i had and everything is all the way i want it and working perfectly, I highly recommend this app as it is so easy to set up and if you do have any difficulties the support is outstanding, thanks again,, stephen
Hello Stephen! Thank you for the compliment, but I must admit it was a team effort. I certainly could not have met your expectations without my fellow colleagues. I am sure they are as grateful as I am for this review. We will be happy to continue offering a good service :)
June 26, 2022
Good app with many mailling features. Support was very responsive and quick to help with my requests.
Thank you so much, George! I really appreciate your review. It will always be a pleasure to support you with anything you may need!
June 21, 2022
The customer support this app provides is second to none... very professional and patient support agents.
Thank you soooo much for your awesome comments :D It´s very rewarding to me knowing that you are satisfied with my service and that I was helpful, again, Thank you very much! Best regards, Nallely.
June 17, 2022
one of the best app for checkout recovery. Support is pretty fast and always helpful . one of the best app for checkout recovery. Support is pretty fast and always helpful .
June 7, 2022
nice support !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
May 18, 2022
INCROYABLE, le support est juste parfait, ils ont reussis a trouver le petit truc qui fesait que mes clients n'achetaient pas, et a changer ca, Merci !
May 17, 2022
Merci beaucoup a Sarahy qui a pris plus d'une heure et demi pour m'expliquer pas à pas comment fonctionne l'application. Je la trouvais très compliquée au debut cette application, mais Sarahy a été patiente et m'a guidé jusquau' bout, merci infiniment pour son aide, je peux maintenant profiter du plein potentiel de abandonment protector :) Service client vraiment au top, merci encore à Sarahy <3
April 27, 2022
Great app! Awesome service! I have been struggling updating my marketing emails and Nallely has been so helpful fixing all issues I had! Thank you! Totally recommended !
Thank you so much for your awesome comments! It´s very rewarding to us knowing that you are satisfied with our service and that I was helpful. We will be pleased to continue supporting your business :)
April 14, 2022
Love the app. It is highly recommended by many and does the job perfectly well............................................
Thank you! We really appreciate your review! Through our support channels, we will be happy to help you with any service you may need to show our appreciation.
March 18, 2022
good service. support team was very helpful when setting up my account. They walked me through the steps and took extra measures to help me.
March 18, 2022
Nallely was very helpful with reviewing my email templates to make sure they were good before enabling them. She also sent me a great email with helping me on my subject lines and pre-headers. Thanks again for your help :)