Sendvio: Email Marketing & SMS
Sendvio - Email Marketing, SMS, Popups - Shopify App Store
Rating
4.9
feedback
501
chart
#5,903
All reviews
Rating Breakdown
Sept. 9, 2022
I was assisted by Sarahy, before I even requested help and it was on time and absolutely efficient. Thank you!
Thank you so much for your awesome comments :D It´s very rewarding to me knowing that you are satisfied with my service and that I was helpful, again, Thank you very much! Best regards, Sarahy
Sept. 7, 2022
They have the best customer service and the most timely feedback. I think it is the most cost-effective one of the same types of Apps I have used.
We really appreciate you taking the time to share your awesome comments! We will always be available to help you with anything you may need :)
Sept. 7, 2022
The customer service has been fantastic when I had questions. They also mentioned part of the plan that we haven't used which I really appreciate.
Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need! - Customer Success Team
Sept. 7, 2022
Nallely was very helpful with our one on one call to resolve an issue I was having for multiple days. Amazing customer service. She's very knowledgeable. Highly recommend!
Thank you so much for your awesome comments! It´s very rewarding to us knowing that you are satisfied with our service and that I was helpful. We will be pleased to help with anything you may need!
Aug. 31, 2022
Sarahy, was absolutely smashing, so helpful, honestly going out of her way s to help, I didn't even realise how helpful they are I would give a 6 star if I could
This awesome review is very kind of you. We really appreciate it! Please let us know if there is any opportunity to help you with anything you may need. We will always be more than happy to help :)
Aug. 22, 2022
Excellent app and excellent customer service. they help me to correct mistakes very kindly. I Love this app
Thanks for the awesome review! We’re so glad you had a good experience. We will be available to help with anything you may need :)
Aug. 17, 2022
Amazing support team.. really helped in finding a solution to a complicated problem.. big thumbs up
We really appreciate your amazing comments! We will be available to support you with everything you may need :)
Aug. 5, 2022
I use this app and I will never switch on another one. There are 2 reasons: The app is Perfect! The customer support? - just WOW - I never had a better experience with other customer support. Fast reply, friendly, patient, helpful... A fantastic organization! Thank you, Fernando! ___________________-UPDATE_________________ This is my 2nd time asking for help, and I got the same. Sarahy from customer support, bear with me for 3hours to build edit and finish all templates. They look fantastic. Thank you Sarahy. Thank you SENDVIO
We really appreciate you taking the time to share your awesome comments! We will always be available to help you with anything you may need :)
July 30, 2022
I'm using this for some time now and the functions are flawless and customer support is just excellent, thanks!
Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service! We will be available to help with anything you may need! Best regards, Customer Success Team
July 18, 2022
i like the way you talking real person SARAHY was nice answered all my questions very professional i recommended sarahy with all work she done for me again thank you very much you are truly deserve 5 stars⭐
Thank you! I was honored when you expressed your appreciation for my service. Your approval makes all my effort feel worthwhile | Sarahy :)
July 6, 2022
Un service client très professionnel et à l'écoute. Je vous recommande de l'installer vous allez aimer
Nous apprécions vraiment que vous ayez pris le temps de partager votre expérience avec nous ! Nous serons toujours disponibles pour vous aider dans tous vos besoins :)
July 4, 2022
This app is amazing and the customer service is even more amazing. Everything in the app is literally setup for you.
Thank you so much, Robert! I really appreciate your review. It is very rewarding knowing that you are pleased with my service and I will be happy to assist you with any further inquiries :)
June 30, 2022
J'avais besoin d'assistance pour mon Email marketing et leur Sarahy m'a assisté avec patience et passion, elle m'a été très utiles. J'apprécie vraiment leur service.
Merci pour votre commentaire. Je continuerai à faire de mon mieux pour vous aider dans tous vos besoins :)
June 29, 2022
great customer service. sarahy is friendly and helpful. and app automation is also good and effective, still a few more things to update but overall this app is very good and cheap compared to others app.
Thank you for your review! I will keep doing my best to help with anything you may need :)
June 27, 2022
Needed some advice on the new version. The guy who supported me was extremely helpful and patient.Excellennt service!
We really appreciate you taking the time out to share your experience with us! We will always be available to help you with anything you may need :)
July 19, 2022
I have updated my review, my initial review was poor purely because of a communication error, Thank you to Nallely for doing a fantastic job sorting out the problems i had and everything is all the way i want it and working perfectly, I highly recommend this app as it is so easy to set up and if you do have any difficulties the support is outstanding, thanks again,, stephen
Hello Stephen! Thank you for the compliment, but I must admit it was a team effort. I certainly could not have met your expectations without my fellow colleagues. I am sure they are as grateful as I am for this review. We will be happy to continue offering a good service :)
June 26, 2022
Good app with many mailling features. Support was very responsive and quick to help with my requests.
Thank you so much, George! I really appreciate your review. It will always be a pleasure to support you with anything you may need!
June 21, 2022
The customer support this app provides is second to none... very professional and patient support agents.
Thank you soooo much for your awesome comments :D It´s very rewarding to me knowing that you are satisfied with my service and that I was helpful, again, Thank you very much! Best regards, Nallely.
June 17, 2022
one of the best app for checkout recovery. Support is pretty fast and always helpful . one of the best app for checkout recovery. Support is pretty fast and always helpful .
June 7, 2022
nice support !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!