Loblolly Girl review for SearchPie SEO & Speed optimize
April 24, 2024
I installed this and honestly don't have a lot of experience with the app. Support popped up immediately. There was some issue publishing changes to my shopify store. The customer service offered to give me a "gift" that only comes with a higher subscription since I had waited so long. The catch was that I needed to go leave a 5 star review, mention her name and send her a screenshot. So take all of the 5 star reviews with a grain of salt. I've since deleted the app.
Hi Loblolly Girl Admin, This is Hana, the customer support leader of SearchPie app. Right when I received your feedback, I went looking into the case to make sure that everything was being settled fair for you. Our main goal for every conversation is to give customers the best help for their store. The supporter just thought that you needed that assistance (which normally available for an advanced plan) so she did beyond to help you in that case. She mentioned her name with the aim that you could remember her name and could ask for further assistance next time. From this conversation and always, please be reassured that you never be forced to write a review in an undesirable way. We did send you a follow-up email to help you fix the previous SEO issues with detailed information. Please kindly check that in your email inbox, we're waiting for your response to back you up with our best. Regards,
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