Raw Essentials review for SearchPie SEO & Speed optimize
June 10, 2024
UPDATE- DO NOT USE !!!!! They go into your coding and use your store for their own advantage of traffic and sales. I had to have my coding guy go in and fix everything and delete everything and then also my cart page is now not working because of them so he hast to go in and fix that as well. See below my first review when I first signed up. You won’t know anything wrong with your store unless you have somebody go and look at your coding Because their customer service chat is great and they’re really fast at helping and responding but the back end they’re doing a lot of things and coding that they shouldn’t be their own advantage SearchPie so far is really an area most newer online store owners aren't familar with, as there is way more to having a website to get traffic then just a set up site. I was a little apprehensive when they asked to get into my theme coding as its an area you can only trust
Dear Raw Essentials team, Thank you so much for sharing your feedback. We would love to share our heart with you to know that we treasure you as our precious customer, who have supported us a lot with your previous 5* review. As far as we are aware, how could we trade off your satisfaction just like that :( Actually it sounded unusual for us the situation that you described. We have had our support 24/7 to help customers handle with everything but haven't ever been reported about that one. So could you please give us another chance to go look into it further for you? We also send you a follow-up email to learn more about the case. SearchPie always try our best to follow Shopify's guidelines and standards to provide the best service to our users. It is never our intention to manipulate or misuse your store's coding in any way. Thank you so much for your care. Best regards, SearchPie team.
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