Vapester Vaping review for SearchPie SEO & Speed optimize
May 16, 2020
I found this app to be very hard to set-up yourself, and the customer service department is based in the USA from what I can see. They only work 9-5 and do not work weekends. If you have a problem it can take days to be fixed. I would not install this app if I was you. There are much better SEO apps out there. I cannot explain how disappointed I was with my experience. Problem after problem, my web ranking also dropped quite a lot as well. You have been warned. A message to SEO Booster, you come across as lazy and that you do not care about your customer experience, either do this properly or find another business. Your interface looks five years out of date compared to other SEO apps. My only upside was that you have a link to uninstall you code so I do not have to also uninstall zombie code, that was the ONLY good thing about your app. Stop saying your customer service is great, and actually make it great. Also bring your interface into the modern time, not 2015.
We feel sorry that our support speed did not live up to your expectation. However, we have assisted you within the standard support time. You can recheck and see that most of your requests were responded within a couple of hours, some even in minutes. Sorry that we have not provided 24/7 support yet and it takes turn for each request to be handled. Our working time is repeated to you clearly. We would be so appreciated if you could manage to drop us requests within the hours to be supported faster. A follow-up mail has been already sent to you. Please check it for further support.
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