Sauipe review for SEO Manager | venntov

1 / 5

Nov. 8, 2019

I am changing to 1 star now. We have had this app for 2 years exactly. In the beginning it worked great. And also I knew less than what I know now. But support was very good. This past July I sent an email to support, never got an answer. Got busy with my business and that issue was unresolved. This week I had another problem and sent another email. No answer. So I came here to see other reviews. Sure enough, the latest reviews say the same thing about the bad (lacking) support. I am on my way to uninstall this and install another app, but wanted to share my experience with others, and give the company the opportunity to address this. Maybe they didn't receive my email? ---- Here is the original review: I initially gave the app a poor review because it took them a week to reply to my email and chat requests. Eventually they did reply and helped a lot and I do believe they did recognize the mistake. We praise them for that and for the app itself, which has been helping us A LOT!!!!!! Thanks, Rob! ADDED ON 12/13/17: I wanted to write a new review but apparently there is only opportunity for each shop. So here it goes: ROB IS THE BEST and SEO MANAGER too. Rob knows a ton and is very generous by sharing his knowledge, so our shop can improve. As for the SEO Manager, it is on point. When I got in trouble last week it was because I didn't watch the SEO recommendations that the app did. If you are a beginner or medium knowledge in the area, I recommend this app. It gets the job done and saves you from having to dig all the info in google search console, etc. Thanks Rob for the awesome support.

Store

Sauipe

Using app

About 2 years

Total reviews

16

Average rating

4.4

SEO Manager | venntov for Shopify
SEO Manager | venntov
4.8 star
1,749 reviews

SEO Manager | venntov

Developer
Shopify App Store