Petits Rituels review for SEO Manager | venntov

1 / 5

Oct. 19, 2019

I am removing the app for 2 reasons. 1) It's a paid service, I expect them to reply to my emails, they don't. They will reply once, and as they don't answer my initial question, I'll email them again. They have never replied and this has happened a few times 2) All they do is pull in different information from different sources into a dashboard, so you could do it yourself for free. It's great if you don't have a clue about SEO to get you started but I find they have no good resources. It's a nice gimmick to have when you have money to waste. And also, I have a tool that enables me to find and fix 404. I always get the notification from SEO MANAGER a long time after I've applied the fix. So I keep getting 404 errors that have already been fixed.

Using app

4 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi, I hope this finds you well. I wanted to personally reach out to you as we try to not publicly address negative reviews unless there is no other way to resolve them. At venntov we aim to give all of our merchants a great customer experience but have obviously failed in doing so with you. We have emailed you multiple times upon receiving this review in order to make things right, but have not gotten any response. I know sometimes emails get caught in spam filters and understand your frustration and want to make things right. Please email me at [email protected] - we are hoping to turn this negative experience into a positive one. All the best, Rhian Beutler COO

SEO Manager | venntov for Shopify
SEO Manager | venntov
4.8 star
1,749 reviews

SEO Manager | venntov

Developer
Shopify App Store