SEO Manager | venntov
SEO Manager | venntov
Rating
4.8
feedback
1,749
chart
#2,021
All reviews
Rating Breakdown
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May 10, 2021
We had problems early on with this app. Venntov helped sort things out and offered to give us full use of the app for FREE for life if I would change my negative review. I took them up on their generous offer, modified my review, and went on to use the app for several more months. I felt this was a standup way for them to handle things. But now in all honesty I can no longer recommend this as a 5-star app. Recently the app developed another glitch where broken links were displaying search engines as the broken link paths (as if Google, Bing, and DuckDuckGo were actual pages on my website). I contacted support but got no response. Frustrated, I threw in the towel, deleted SEO Manager, and have now moved on to the SMART SEO app {which looks to be a more effective SEO tool}. Paying money for an app that works properly, and produces good SEO results, makes more sense than hanging on to a free app that doesn't cut the mustard. That's why I'm now changing this to a 3-star review. P.S. I have to wonder how many other 5-star Venntov reviews were written for free use of their product. ---------------------------------------------------------- Reply to Rhian Beutler's comment below: After a long string of problems with SEO Manager back in August I was super frustrated with SEO Manager. As a result I posted a 1-star review. Shortly afterward I was contacted by josh Highland at Ventoov who seemed alarmed and concerned that I had experienced so many problems. Because I was dissatisfied he offered to give me the product for free for life. And in return I wrote a 5-star review. At the time the app was working and I appreciated the great service. Like I said, I spoke directly with Josh on the phone - and he sent me this message below by email on August 11 2020. ---------------------------------------------------------- Thank you for taking my call today. We have applied the 100% lifetime discount and sent the access request. What we need next is to have the app installed - https://apps.shopify.com/seo-meta-manager Don't worry about adding our code, I'll handle that portion. Please shoot me an email or text when you have the app installed.
Hi there, This was, as you can imagine, alarming to read. Obviously, as the President of the company, I wanted to take immediate action on the allegations made in your most recent updated review. For clarity- we never asked you to change your negative review. Ever. We asked to work with you on the challenges you had, and I have no documentation of us offering you the app for free in exchange for a positive review. In fact, that is against the Shopify App Store's TOS and is something we never do. We will never comp our app and then ask for a review. That is an unfair accusation to make, and I stand firmly by the integrity of my team and our product. That being said, when you emailed us most recently on May 1st, 2021, we responded on May 2, 2021, attempting to solve the challenge you pointed out ( we had a bug that is now fixed), and on May 3rd, you told us that we should not worry about it and that you were uninstalling SEO Manager. I am happy that you found a solution that works for you, and hope it works out for you. Best of luck with your business endeavors. Feel free to email us if you have any additional questions, comments or concerns. [email protected] Best, Rhian Beutler President + Co-founder venntov
June 7, 2020
I cannot say but so much for this app due to not being able to use it due to cookies/error message. The team was quick to try to assist me but I decided I just didn't want to be bothered with it anymore. I will say I didn't have a bad experience with support.
Hi there, Thank you for the feedback- we are looking in to this issue, and I am sorry that we weren't able to give you a great experience. We have our development team working on this right now, and I hope we can fix it soon. Further, thank you for your positive feedback regarding our support team- they work really hard, and while we were not the app for you, we certainly appreciate your acknowledgment of their work. ( I will pass it along!) If you need anything in the future please never hesitate to reach out to us at [email protected] Best, Rhian
Dec. 6, 2019
Been using this app for almost 2 years, and it was perfect. But now, due to google changes half of the app doesnt work and the price is still the same. Thank you for the time we had together, but unfortunatelly I will have to let you go. No Google Connect No Analytics available No Sitemap or possibility to submit sitemap to google. You guys should consider a better price, at least until you offer more features.
Aug. 7, 2020
Still trying to work with this app and get it right. Hopefully with some tech support I can solve my problems and will update this review at a later date.
July 17, 2018
BEWARE, we installed this app and it really messed up our rich snippets on Google. It removed the "star ratings" and listed indicated our products a "pre-order" in SERPs. I contacted support and there was no reply. I have read other shop owners reporting the same issue. Update: Josh from SEO Manager subsequently reached out to provide a detailed response with potential solutions. He indicated they are aware of the issue and it will be fixed. In the end, we decided not to go with this solution.
April 8, 2018
the app is useful but I have not seen an improvement in my seo where I am ranking better or seeing more visitors because of it. Will keep checking.
Jan. 30, 2018
don't see much upside for this app unless you spend tons of money trying to get traffic through a magical app.
July 26, 2017
I installed this app and have been following the instructions. I have not see an increase in traffic to my site but I will do a follow-up review to see if there is any change. www.greenolivesoaps.com
May 13, 2017
Quite satisfy with the apps but can be better. As i'm a newbie in seo thus asking some question that doesn't make sense to them, and answer also not relevant, still have to google and get it done right. Hope they can list a sequence for us to follow.
May 12, 2017
We used this App on our site www.rheinufer.net and were happy with how it works. We are currently digging into SEO and just went through some of the great and available apps. Overall, this app is a nice gadget and gives you good tools at one place. We have just realised, that it is hugely overpriced. There are a lot of other Apps which are free or only charge when you use them (i.e. Image Alt text or Optimization). Letting it rund at 20$ a month is just not efficiant for us. It has some kind of product look in, that once you install it, you need to remove the files from your html again, but this isn't a big issue with Shopify's Version history.
April 19, 2017
Looks good, but no results yet. Don't like developer interrupting workflow to beg for review.
March 4, 2017
So far so good, have only just downloaded. Will update once I have really started using the app.
March 3, 2017
They immediately helped me out when I asked for help. They were friendly and very professional. I highly recommend this app!
Dec. 19, 2016
Unnecessary. Instead of managing the SEO on a product's page you now have to open the app on each product.
Dec. 5, 2016
looks nice and has some great features... but... watch your spelling.. I have noticed a couple of places...where SEO MANAGER has become SEO MANGER
Nov. 3, 2016
Great app with loads of features. Issues can be identified quickly. Navigation is easy. Will continue using to see how it turns out. Support is really bad though. If you want to give it a try, don't expect someone will give you a feedback when you ran into problems. It took me 15 days for a cs to get back to me.
Aug. 19, 2016
Doesn't do anything special, barely improves on my current setup without it. It's still a nice to have, but isn't worth the $20 IMO